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William Osler Health System

Modality Supervisor - MRI Diagnostic Imaging

Brampton, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 31, 2026
Posting language: English
Posted: Oct 20, 2026

Original job description

Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description

Working under the direction of the Diagnostic Imaging (DI) managers, the DI Modality Supervisor is an important member of the DI leadership team. Sound judgment and strong leadership abilities will enable the DI Modality Supervisor to lead and develop a team focused on delivering excellent patient care. The incumbent will support the manager in overseeing all aspects of modality operations including: quality management; staff productivity and human resource management; resolving issues and pursuing opportunities to ensure effective and efficient operations. The DI Modality Supervisor will develop and motivate a cohesive team, and will identify and support educational strategies to enhance staff knowledge with respect to professional practice and patient-centered care. The DI Modality Supervisor must build and continue to maintain dynamic and collaborative relationships across DI and with other clinical partners across the hospital(s).

Accountabilities:

Manages, organizes, assigns, and distributes workload among staff to ensure the department operates in a manner that is safe, efficient and responsive to volumes and outcomes
Demonstrates effective decision making to enable adequate staffing and scheduling to handle daily workload requirements based on annual budgeted/funded volumes, financial, departmental goals etc.
Ensures staff compliance with appropriate licensing body(s)
Ensures safe-working practices for department and supports staff in completing annual mandatory eLearning
Establishes and monitors performance expectations, takes appropriate action in collaboration with manager, and human resources where appropriate, when expectations are not met and/or exceeded
Coaches and mentors staff to foster a positive atmosphere that supports team building, collaboration and shared learning
Demonstrates an understanding of different levels of expertise (novice to expert) amongst staff and provides support accordingly
Acts as a resource to team members and ensures information is communicated and circulated to team members and management
Ensures technologists understand and comply with new policies, procedures and performance standards
Performs administrative responsibilities to improve processes/procedures and ensure an efficient and effective working environment
Contributes to the development, implementation and maintenance of new/revised policies, procedures, protocols and performance standards
Undertakes planning activities that will advance the goals and objectives of the modality
Drives best practice standards for the modality; including staffing models, equipment utilization, and safety, based on evidence
Documents problems and incidents when policies and procedures have not been observed and takes appropriate action(s) in collaboration with manager, as required
Builds and maintains professional relationships with key resource people, professionals, vendors, managers, and patients
Contributes to performance improvement initiatives to facilitate changes in imaging practice and patient-centered care delivery
Maintains current knowledge of Picture Archiving and Communication System (PACS) to view, manipulate and archive digital medical images of data in final image formation
Anticipates impacts of change on quality assurance procedures and initiates timely adaptations to ensure quality control is maintained
Observes, understands and ensures staff and departmental compliance with hospital and departmental policies and procedures, and with government legislation
Adheres to hospital and departmental mission and value statements
Complies with and ensures compliance with the Regulated Health Professions Act, the Medical Radiation Technology Act, Occupational Health and Safety Act, and other relevant government guidelines, regulations and legislation
Complies with and ensures compliance with radiation and MRI safety guidelines and/or regulations
Complies with and ensures compliance with and understanding of all relevant clinical and modality policies

Qualifications

Completion of a recognized MRI program required
Must be certified in contrast injection
Completion of specialty certificate in area of expertise preferred
Completion of a Basic Cardiac Life Support program for health care providers preferred
Completion of a Bachelor’s degree in a relevant program preferred
Minimum of five years recent medical imaging experience required
Previous leadership experience required
Understanding of technical procedures, operations, and applications required
Registration with the College of Medical Radiation and Imaging Technologists of Ontario required
Membership with the Canadian Association of Medical Radiation Technologists preferred
Effective leadership skills
Excellent analytical, problem recognition and problem solving-skills with the ability to solve problems creatively
Effective organizational and time management skills with the ability to set priorities
Effective verbal and written communication skills
Ability to multi-task and lead proficiently across sites
Ability to work effectively and efficiently in a fast-paced environment and work accurately under stressful conditions
Ability to work collaboratively and be client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
Demonstrated ability to establish effective interpersonal relationships including effective collaboration with other leaders within the program and across the organization
Demonstrated effective leadership, planning and project management skills
Excellent oral, interpersonal and written communication skills
Proven ability to establish positive relationships
Highly motivated team player
Established reputation as a consultative, collaborative, coaching and mentoring style of leadership
Required to travel and work at all Osler sites
Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Additional Information

Hours: Currently days, 8 hour shifts including weekends and statutory holidays (subject to change in accordance with operational requirements)

Salary:

Minimum: $45.57 per hour

Maximum: $58.48 per hour

Internal application deadline: [July 15, 2026]

#SJ1

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

Program: IMAGING

Site: Multiple sites

Departments: N. MRI - 0971.415700097

Job Category: Diagnostic Imaging

Contract Type: Permanent

Union Group: Non Union - Allied Health

Schedule: Days 8 hours

Employment Type: Full Time

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More about this job

Responsibilities

The DI Modality Supervisor leads the MRI team by overseeing daily operations, staff productivity, and quality management to ensure efficient patient care. They are responsible for coaching staff, managing schedules, and ensuring compliance with hospital policies and safety regulations.

Requirements

Candidates must have a recognized MRI program completion, at least five years of recent medical imaging experience, and previous leadership experience. Registration with the College of Medical Radiation and Imaging Technologists of Ontario is mandatory.

Skills

MRI operations
Leadership
Staff management
Quality management
Performance improvement
PACS
Medical imaging
Contrast injection
Conflict resolution
Mentoring
Project management
Clinical policy compliance
Radiation safety
Scheduling
Analytical skills
Communication

Benefits

Health care network
Professional development
Cross-department training
Promotional opportunities

Visa sponsorship

Not detected in the job text

Keywords

MRI
Diagnostic Imaging
PACS
Medical Radiation Technology
Quality Assurance
Human Resource Management
Clinical Leadership
Contrast Injection
Basic Cardiac Life Support
Performance Management
Staffing Models
Equipment Utilization
Safety Guidelines
Regulated Health Professions Act
Occupational Health and Safety Act
Imaging Practice
Patient-centered Care
Policy Development
Incident Documentation
Mentoring
Project Management
Scheduling
Budgeting
Clinical Partners
Healthcare Administration

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