Branch Coordinator
- Kelowna, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Williams Machinery is looking for a highly organized, customer-focused Branch Coordinator to support the day-to-day operations of our Kelowna branch.
WHAT YOU'LL DO
- Deliver exceptional customer service while supporting Parts, Service, Rentals, and Yard Operations
- Support daily branch operations through customer inquiries, transactions, shipping and receiving activities, inventory coordination, and administrative support
- Support inventory control, cycle counts, and inventory accuracy
- Assist with work orders, quotations, invoicing, and rental documentation
- Coordinate rental equipment preparation, inspections, returns, and customer handovers
- Maintain accurate records within dealership systems and OEM platforms
- Ensure equipment, warehouse, and yard areas are organized, safe, and presentation ready
- Collaborate with multiple departments to support efficient branch operations
- Promote a strong safety culture and participate in branch safety initiatives
- A proactive problem-solver who enjoys helping customers and teammates
- Comfortable learning new systems and processes
- Organized, adaptable, and able to manage multiple priorities
- Equally comfortable working at a desk, in the warehouse, or around equipment
- Experience in a dealership, equipment, automotive, industrial, logistics, rental, or similar operational environment is an asset
- Strong aptitude for learning new software, business systems, and OEM platforms
- Excellent communication, organization, and time-management skills
- Ability to manage multiple priorities while maintaining attention to detail
- Customer-focused mindset with a positive, team-oriented approach
- Valid Driver's License and clean driving record
More about this job
Responsibilities
Support daily branch operations across Parts, Service, Rentals, and Yard Operations, including customer inquiries, transactions, inventory coordination, shipping and receiving, and administrative tasks. Coordinate rental equipment preparation and handovers, maintain accurate records, keep branch areas organized and safe, and collaborate with departments to ensure efficient operations.
Requirements
Candidates should have strong communication, organization, and time-management skills, attention to detail, a customer-focused approach, and the ability to manage multiple priorities and learn new systems. Experience in a dealership, equipment, automotive, industrial, logistics, rental, or similar operational environment is an asset; a valid driver's license and clean driving record are required.
Skills
- Customer Service
- Branch Operations
- Inventory Control
- Cycle Counting
- Shipping and Receiving
- Administrative Support
- Work Orders
- Quotations
- Invoicing
- Rental Coordination
- Recordkeeping
- Communication
- Organization
- Time Management
- Problem-Solving
- Safety Awareness
Visa sponsorship
Not detected in the job text
Categories
- Administrative
- Customer Service & Support
- Logistics
- Trades
- Security & Safety
Keywords
- Branch Operations
- Customer Service
- Parts
- Service
- Rentals
- Yard Operations
- Customer Inquiries
- Transactions
- Shipping and Receiving
- Inventory Coordination
- Inventory Control
- Cycle Counts
- Work Orders
- Quotations
- Invoicing
- Rental Documentation
- Equipment Inspections
- Customer Handovers
- Dealership Systems
- OEM Platforms
- Warehouse Operations
- Safety Initiatives
- Equipment
- Administrative Support
- Valid Driver's License
- Clean Driving Record