Parts Technician

Know Your Parts. Support Your Customers. Keep Things Moving.

Put your parts knowledge and customer service skills to work at Williams Machinery. You'll help customers find the right parts, keep inventory moving, and support the day-to-day operations of the Parts Department. This is a hands-on opportunity for an organized, detail-oriented team player who enjoys solving problems, learning equipment systems, and helping customers get what they need.


WHY THIS IS A STRONG MOVE FOR YOU:

• Build Your Expertise: Develop your knowledge of parts, equipment, inventory systems, and vendor catalogues while learning from an experienced team.
• Be Part of the Team: Work collaboratively with colleagues to keep inventory organized, process transactions accurately, and deliver reliable customer service.

HOW YOU'LL MAKE AN IMPACT HERE:

• Help Customers Find the Right Parts: Respond to customer inquiries by phone, email, and in person, using parts lookup systems to identify and source the right products.
• Keep Inventory Moving: Handle shipping and receiving, maintain organized inventory, and help keep the parts department and warehouse clean and orderly.
• Process Transactions Accurately: Open and close invoices, follow dealership payment procedures, and process core, warranty, and merchandise returns.
• Support Daily Operations: Maintain parts displays, assist with inventory records and data entry, and work collaboratively with the team to deliver excellent customer service.

WHAT WE OFFER:

• Compensation: $28.15–$45.47 per hour, as outlined in the current Collective Agreement.
• Benefits: Comprehensive medical and dental coverage.
• Retirement: Pension plan.
• Vacation: Paid vacation as outlined in the Collective Agreement.
• Training: On-the-job learning and training to build your parts knowledge and product expertise.

WHO WE ARE

As a Platinum Certified Canada's Best Managed Company and a 9-time Top Employer, Wesgroup Equipment supports customers across Western Canada through our family of brands - Williams Machinery, Westerra Equipment, and WE Rent. For over 120 years, we have delivered equipment and service solutions that keep our customers up and running. We're a team of People-Focused Problem Solvers committed to helping our customers succeed.

 

Privacy Notice for Job Applicants: By applying, you consent to share your name and email with our third-party assessment provider solely for assessment purposes, if required. We will manage your data confidentially and will not use it for any other purpose. If you have any concerns, please contact our HR department at careers@williamsmachinery.com.

Selection Process Notification: Due to the volume of applications, we will contact only the shortlisted candidates. Thank you for considering career opportunities with Williams Machinery.