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Added 1 hour ago
RV
Commercial Manager – Industry Key Accounts
Royal Van Leeuwen
Bolton, ON
- Full-time
Prepare yearly commercial plan and budget for own commercial area and submit for approval to the Commercial Director/ Managing Director
Added 1 hour ago
E
Manager, Marketing & Demand Generation
EERS
Montreal, QC
- Full-time
…demand-generation engine - generating and converting leads, managing the sales pipeline, and partnering directly with the Director of Commercialization to close business - while directing…
Added 1 hour ago
V
Associate Consulting Director
Virtusa
Toronto, ON
- Full-time
Added 2 hours ago
CG
Director, Business Development, Mining - Eastern Canada | Directeur(trice), Développement des affaires
Compass Group Canada
Toronto, ON
- Full-time
Compass Group Canada is looking for a high-energy, entrepreneurial sales leader to drive growth across Eastern Canada's mining sector. This is not an account management role. This is a pure…
Added 2 hours ago
CG
Director, Strategic Alliance Group
Compass Group Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…partnerships within the Strategic Alliance Group (SAG). The Director operates as a strategic advisor to operators and clients, leading proactive engagement that strengthens partnerships,…
Added 2 hours ago
CG
Director of Hospitality
Compass Group Canada
Calgary, AB
- Full-time
Now, If You Were To Come On Board As One Of Our Director Of Hospitality, We’d Ask You To Do The Following For Us
Added 2 hours ago
CG
Operations Supervisor - Production and Special Projects
Compass Group Canada
Vancouver, BC
- Full-time
The Operations Supervisor - Production & Special Projects works closely with the Director of Operations to support the overall effectiveness of The Lazy Gourmet’s Operations department.…
Added 2 hours ago
T
Account Director
Tru
Toronto, ON
- Full-time
Tru Inc. is hiring an Account Director for an immediate permanent opportunity. Candidates with strong potential but less direct senior-level experience may be considered at the Account…
Added 2 hours ago
NB
Director Commercial Banking
National Bank of Canada
Calgary, AB
- Full-time
A career as a Director, Commercial Banking at National Bank means being responsible for growing the portfolio of business clients assigned to you. Your complex and varied duties will help…
Added 2 hours ago
CG
Manager, Premium Services (Rogers Place)
Compass Group Canada
AB · Edmonton, AB
- Full-time
Collaborate with the Director of Premium and Executive Chef on menu development, service innovation, and revenue-generating opportunities
Added 2 hours ago
CG
Director, Business Development - Corporate Business & Industry Hospitality
Compass Group Canada
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Director, Business Development is responsible for driving new business growth across Western Canada within the Corporate Business & Industry (B&I) sector. This is a high-impact,…
Added 2 hours ago
P
Commercial Manager
Portland
Calgary, AB
- Full-time
The Commercial Manager develops our sales pipeline, manages a portfolio of existing clients and explores wider commercial opportunities for our Canadian business. The role is commercially…
Added 3 hours ago
NA
Sales Representative - Neuroscience - Ontario Northwest
Novartis ACC
Canada
- Internship
This role reports to the Associate Sales Director and works closely with the Novartis Neuroscience cross functional team.
Added 5 hours ago
RB
Manager, Royal Mutual Funds Inc (RMFI) Surveillance
Royal Bank of Canada
Toronto, ON
- Full-time
…relevant risks (e.g. market abuse and manipulation, suitability & sales practices) associated with the supported Capital Markets, Wealth Management businesses, Royal Mutual Funds Inc.…
Added 6 hours ago
AH
Cost Accountant (Contract Role)
Airbus Helicopters
Fort Erie, ON
- Contract
Month-end Journal entries and reporting related to sales and cost of sales
Added 6 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 6 hours ago
GZ
Director of Operations
Gestion Zagora
Toronto, ON
- Full-time
…expansion, we are seeking an experienced and results-driven Director of Operations to join our management team. The Director of Operations will be responsible for overseeing the company's…
Added 6 hours ago
UO
(Senior) Development Officer
University of Waterloo
Waterloo, ON · Pearl Sullivan Engineering Building
- Full-time
Accountable to the Director, Development, and working in cooperation with Engineering’s Development and Alumni Affairs team, the Senior/Development Officer will be responsible for the…
Added 7 hours ago
GZ
Director of Operations
Gestion Zagora
Regina, SK
- Full-time
…expansion, we are seeking an experienced and results-driven Director of Operations to join our management team. The Director of Operations will be responsible for overseeing the company's…
Added 7 hours ago
GZ
Director of Operations
Gestion Zagora
Moncton, NB
- Full-time
…expansion, we are seeking an experienced and results-driven Director of Operations to join our management team. The Director of Operations will be responsible for overseeing the company's…
Added 7 hours ago
GZ
Director of Operations
Gestion Zagora
Montreal, QC
- Full-time
…expansion, we are seeking an experienced and results-driven Director of Operations to join our management team. The Director of Operations will be responsible for overseeing the company's…
Added 8 hours ago
RC
Management Consulting Director, Technology
RSM Canada
Toronto, ON
- Full-time
RSM is seeking a growth-oriented Management Consulting Director to join our Technology Performance practice. This leader will play a critical role in driving the continued growth of the…
Added 8 hours ago
R
Senior Consultant, Technical - SR&ED
Ryan
Toronto, ON
- Full-time
…and claiming SR&ED tax credits and then assisting the SR&ED Director in defending those credits when necessary in the context of a review by the Canada Revenue Agency (CRA). The work is…
Added 9 hours ago
Director, Performance & Innovation, Health Products
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Director, Performance & Innovation, Health Products will establish how product performance is measured, understood, and actively managed across the Health Products portfolio. This role…
Added 10 hours ago
FW
General Manager
Fitness World Canada
Victoria, BC
- Full-time
…maintain an engaged and high performing team of fitness and sales/services enthusiasts, and oversee the day-to-day operations of the club. You contribute to the Fitness World culture and…

Wills Transfer Limited

IT Specialist - Supply Chain Systems & Integrations

Smiths Falls, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

At Wills Transfer, technology plays a critical role in keeping our customers' supply chains moving. From the moment an order is received to the time a shipment leaves our warehouse and an invoice is generated, our systems connect the people, processes, and information that make it all happen.

We're looking for an IT Specialist – Supply Chain Systems & Integrations who enjoys solving problems, understanding how systems work together, and finding better ways to get things done.

This is an exciting opportunity for someone with a combination of technical expertise, supply chain knowledge, and a customer-focused mindset. You'll work closely with our warehouse operations, customer service, finance, and sales teams to support the systems that keep our business running.

If you're someone who enjoys digging into an issue, following it through to resolution, and continuously learning new technologies, we'd love to hear from you.

What You'll Be Doing

Reporting to the Director of IT & Systems, you'll be responsible for supporting, maintaining, and continuously improving our supply chain business systems.

Systems Support & Troubleshooting

Provide day-to-day technical support for business applications, including warehouse management (WMS), order management, transportation, billing, and reporting systems.
Investigate and resolve system issues, identifying root causes rather than simply addressing symptoms.
Manage support requests from employees and clients, ensuring timely resolution and clear communication.
Maintain system configurations, user access, and documentation.

Client Onboarding & System Configuration

Lead the technical setup of new clients, working closely with internal teams and customers to understand their requirements.
Configure system workflows, shipping rules, billing structures, and reporting requirements.
Coordinate testing to ensure new clients are set up accurately and ready for successful launches.
Modify existing system configurations as customer needs and business processes evolve.

Systems Integration & Data Management

Monitor and troubleshoot data flowing between warehouse systems, customer platforms, shipping applications, and financial systems.
Investigate integration issues involving EDI, APIs, and other data interfaces.
Use SQL to investigate transactions, validate information, and support reporting.
Develop and maintain reports and dashboards that help teams make informed decisions.

Testing & Continuous Improvement

Test system changes, upgrades, and new functionality before implementation.
Coordinate user acceptance testing with internal teams and clients.
Identify opportunities to automate manual processes, improve data accuracy, and increase operational efficiency.
Participate in new technology implementations and develop expertise in emerging systems.

What You'll Bring

We're looking for someone who combines strong technical problem-solving skills with a genuine understanding of how technology supports business operations.

Required Qualifications

2–4 years of experience supporting warehouse management systems, logistics applications, business systems, data, or integrations, ideally within a 3PL, distribution, or supply chain environment.
Understanding of supply chain workflows, including receiving, inventory management, order processing, shipping, and billing.
Hands-on experience using SQL to investigate data, validate transactions, and generate reports.
Practical knowledge of EDI, APIs, JSON, and other system integration methods.
Experience testing system changes and supporting user acceptance testing.
Advanced Microsoft Excel skills.
Strong troubleshooting, analytical, and communication skills
Demonstrated ability to learn new systems quickly and work independently through unfamiliar technical challenges.

Postsecondary education in information systems, computer science, supply chain technology, or a related field is preferred. Equivalent demonstrated experience and capability will also be considered.

Additional Assets

Experience with Excalibur or another warehouse management system.

Microsoft Dynamics Business Central or NAV.

Power BI reporting and dashboard development.

Cleo EDI, transportation management systems, rate-shopping tools, or e-commerce integrations.

PowerShell, Python, Postman, or other automation and API testing tools.

Experience in regulated warehouse environments, including food or medical product storage.

What Will Make You Successful

At Wills Transfer, how we work is just as important as what we accomplish. We're looking for someone who demonstrates:

Problem Solving: You enjoy getting to the root of complex issues and finding practical solutions.
Attention to Detail: You understand that small data or configuration errors can have significant operational consequences.
Teamwork & Collaboration: You build strong relationships with technical and non-technical colleagues to solve problems together.
Respectful Communication: You can explain technical information clearly and provide a positive support experience.
Adaptability: You're comfortable learning unfamiliar systems and adjusting to changing business needs.
Continuous Improvement: You're always looking for opportunities to make systems, processes, and workflows more effective.
Integrity: You take ownership of your work, protect sensitive information, and follow through on commitments.

Why Join Wills Transfer?

Wills Transfer is a Canadian-owned third-party logistics and warehousing company with a long-standing commitment to our people, customers, and communities.

Ready to Join Us?

If you're passionate about technology, enjoy solving real-world business problems, and want to be part of a collaborative team where your contributions make a difference, we encourage you to apply.

Wills Transfer Limited is committed to providing an inclusive and accessible recruitment process. Accommodations are available to applicants upon request.

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More about this job

Responsibilities

Support, troubleshoot, configure, and improve supply chain business systems, including warehouse, order, transportation, billing, and reporting applications. Lead client system setup, monitor integrations and data, develop reports, test changes, and identify opportunities to improve operational efficiency.

Requirements

Candidates should have 2–4 years of experience supporting warehouse, logistics, business systems, data, or integrations, along with knowledge of supply chain workflows and hands-on SQL experience. They should also understand EDI, APIs, and JSON; have experience with testing and user acceptance testing; and demonstrate advanced Excel skills, strong problem-solving and communication, and the ability to learn systems independently.

Skills

Warehouse Management Systems
Supply Chain Workflows
SQL
EDI
APIs
JSON
Microsoft Excel
System Troubleshooting
Data Analysis
System Configuration
Client Onboarding
User Acceptance Testing
Reporting and Dashboards
Power BI
Process Automation

Visa sponsorship

Not detected in the job text

Keywords

Warehouse Management System
Order Management
Transportation Management
Billing Systems
SQL
EDI
APIs
JSON
Microsoft Excel
Power BI
Microsoft Dynamics NAV
Cleo EDI
PowerShell
Python
Postman
Data Integration
System Configuration
Client Onboarding
User Acceptance Testing
Reporting and Dashboards
Supply Chain
Third-Party Logistics
Warehousing
Inventory Management
Order Processing
Shipping
Process Automation
Data Accuracy
Root Cause Analysis

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