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Added 2 mins ago
Hotel Maintenance Manager
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, AB
Set the department’s priorities, service standards, technical standards, and annual operating plan to support safe, reliable, and efficient hotel operations.
Added 2 mins ago
Manager of Manufacturing (QA) - MC2
Westerkirk
Woolwich, ON
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 2 mins ago
TT
Procurement and Supply Chain Intern – Summer 2027
TTM Technologies
Toronto, ON
- Full-time
· Currently pursuing a diploma, certificate or degree in Supply Chain Management, Logistics, Operations Management, Business Administration or Commerce with a procurement or supply chain…
Added 2 mins ago
TE
Facility Reliability & Integrity (FRI) Planner
TC Energy
Calgary, AB
- Full-time
Working across FR&I technical functions, Engineering, Operations, Commercial Operations, Long Term Portfolio Planning, Portfolio Enablement, Finance, Work Management, and project execution…
Added 2 mins ago
WG
Water Treatment Project Manager
WJ Groundwater
Toronto, ON · North York, Ontario
- Full-time
WJ Groundwater is the leading construction dewatering and groundwater specialist in the UK with operations in Canada, the Middle East, Poland & the Philippines. We have specialized plant…
Added 2 mins ago
WG
Assistant Project Manager - Dewatering
WJ Groundwater
Toronto, ON · North York, Ontario
- Full-time
WJ Groundwater is the leading construction dewatering and groundwater specialist in the UK with operations in Canada, the Middle East, Poland & the Philippines. We have specialized plant…
Added 2 mins ago
CI
Researcher
Canadian Institute for Safety, Wellness, and Performance (CISWP)
Cambridge, ON
- $70,000 to $80,000 CAD / year
- Full-time
Under the supervision of the Director of Operations, the Researcher will work on various research projects in the areas of Work and Health, Ergonomics, Anthropometry, and Equity, Diversity,…
Added 2 mins ago
V
Back End Developer
VySystems
Toronto, ON
- Full-time
Partner with engineering, product, operations, and compliance teams to translate business needs into clear, actionable technical requirements and specifications.
Added 2 mins ago
E
Analyst II, Analytical Development - Biologics - Eurofins CDMO Alphora, Inc.
Eurofins
Mississauga, ON
- $65,000 CAD / year
- Full-time
…providing a rich environment for employees to develop their technical skills and careers…
Added 2 mins ago
D
Business Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
- Contract
The successful candidate will work closely with business stakeholders, IT Project Managers, technology teams, operations, and external vendors to understand business needs, facilitate…
Added 2 mins ago
P
Manufacturing Quality Assurance Manager
Prysmian
Prescott, ON
- Full-time
…Manager will work closely with other members of the manufacturing operations team, engineering, and other support leaders to assure the effective implementation of quality culture which…
Added 2 mins ago
MH
eGIS Administrator
Manitoba Hydro
Winnipeg, MB
- Full-time
Supervise and lead a team providing technical support, with responsibility for recruitment, performance management, and staff development.
Added 2 mins ago
B
Senior Full Stack Engineer
BorderPass
Toronto, ON
- Full-time
Collaborate & mentor: Partner with product/design/legal engineering; lead code reviews; mentor mid/junior engineers
Added 16 mins ago
C
IT System Architecture Specialist
CAE
Montreal, QC
- Full-time
…essential. Our enterprise functions don’t just support; they lead, playing a critical role in shaping the company’s path forward and ensuring both clients and employees are ready for the…
Added 16 mins ago
ST
Mechanical Engineer – Plant Layout and Piping
Saltworks Technologies
Richmond, BC
- Full-time
Saltworks is a 2025 Technology Fast 50 company and EY Entrepreneur of the Year award winner. We lead our industry in adopting and developing AI across our products, projects, and…
Added 16 mins ago
ST
Mechanical Engineer – Modular Equipment
Saltworks Technologies
Richmond, BC
- Full-time
Saltworks is a 2025 Technology Fast 50 company and EY Entrepreneur of the Year award winner. We lead our industry in adopting and developing AI across our products, projects, and…
Added 16 mins ago
ST
Mechanical Engineering Services Manager
Saltworks Technologies
Richmond, BC
- Full-time
Saltworks is a 2025 Technology Fast 50 company and EY Entrepreneur of the Year award winner. We lead our industry in adopting and developing AI across our products, projects, and…
Added 31 mins ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Read and interpret blueprints and technical drawings
Added 31 mins ago
CO
Specialist Cyber Diplomacy & Governance (Business Strategy & Planning)
City of Toronto
Toronto, ON
- Full-time
Division & Section: Toronto Cyber Security, Cyber Operations
Added 32 mins ago
WM
Industrial Maintenance Technician/Millwright, Day Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
…fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from…
Added 32 mins ago
IO
Project Development Engineer
Irving Oil
Saint John, NB
- Full-time
…Your goal will be to build a strong understanding of refinery operations, process safety, and process engineering fundamentals while contributing to safety-critical analyses that support…
Added 32 mins ago
Purchasing Agent
Aecon
Whitby, ON
Integrity. We lead by example, with humility and courage.
Added 1 hour ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking a skilled, analytical, and solutions-oriented Supervisor, Scheduling to lead the effective operation and ongoing improvement of our Scheduling Department.
Added 1 hour ago
LK
Interim Vice President, Finance / Controller
LHH Knightsbridge
Toronto, ON
- Contract
Our client is a large, complex Canadian organization with significant operations across Canada and the United States. They are seeking an experienced Interim Vice President, Finance /…
Added 1 hour ago
RD
Business Analyst (Mortgage)
Randstad Digital
Toronto, ON
- Contract
…and/or Commercial Mortgages to bridge the gap between business operations and technical delivery teams. In this role, you will be responsible for eliciting, analyzing, and documenting…

Wills Transfer Limited

IT Specialist - Supply Chain Systems & Integrations

Smiths Falls, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

At Wills Transfer, technology plays a critical role in keeping our customers' supply chains moving. From the moment an order is received to the time a shipment leaves our warehouse and an invoice is generated, our systems connect the people, processes, and information that make it all happen.

We're looking for an IT Specialist – Supply Chain Systems & Integrations who enjoys solving problems, understanding how systems work together, and finding better ways to get things done.

This is an exciting opportunity for someone with a combination of technical expertise, supply chain knowledge, and a customer-focused mindset. You'll work closely with our warehouse operations, customer service, finance, and sales teams to support the systems that keep our business running.

If you're someone who enjoys digging into an issue, following it through to resolution, and continuously learning new technologies, we'd love to hear from you.

What You'll Be Doing

Reporting to the Director of IT & Systems, you'll be responsible for supporting, maintaining, and continuously improving our supply chain business systems.

Systems Support & Troubleshooting

Provide day-to-day technical support for business applications, including warehouse management (WMS), order management, transportation, billing, and reporting systems.
Investigate and resolve system issues, identifying root causes rather than simply addressing symptoms.
Manage support requests from employees and clients, ensuring timely resolution and clear communication.
Maintain system configurations, user access, and documentation.

Client Onboarding & System Configuration

Lead the technical setup of new clients, working closely with internal teams and customers to understand their requirements.
Configure system workflows, shipping rules, billing structures, and reporting requirements.
Coordinate testing to ensure new clients are set up accurately and ready for successful launches.
Modify existing system configurations as customer needs and business processes evolve.

Systems Integration & Data Management

Monitor and troubleshoot data flowing between warehouse systems, customer platforms, shipping applications, and financial systems.
Investigate integration issues involving EDI, APIs, and other data interfaces.
Use SQL to investigate transactions, validate information, and support reporting.
Develop and maintain reports and dashboards that help teams make informed decisions.

Testing & Continuous Improvement

Test system changes, upgrades, and new functionality before implementation.
Coordinate user acceptance testing with internal teams and clients.
Identify opportunities to automate manual processes, improve data accuracy, and increase operational efficiency.
Participate in new technology implementations and develop expertise in emerging systems.

What You'll Bring

We're looking for someone who combines strong technical problem-solving skills with a genuine understanding of how technology supports business operations.

Required Qualifications

2–4 years of experience supporting warehouse management systems, logistics applications, business systems, data, or integrations, ideally within a 3PL, distribution, or supply chain environment.
Understanding of supply chain workflows, including receiving, inventory management, order processing, shipping, and billing.
Hands-on experience using SQL to investigate data, validate transactions, and generate reports.
Practical knowledge of EDI, APIs, JSON, and other system integration methods.
Experience testing system changes and supporting user acceptance testing.
Advanced Microsoft Excel skills.
Strong troubleshooting, analytical, and communication skills
Demonstrated ability to learn new systems quickly and work independently through unfamiliar technical challenges.

Postsecondary education in information systems, computer science, supply chain technology, or a related field is preferred. Equivalent demonstrated experience and capability will also be considered.

Additional Assets

Experience with Excalibur or another warehouse management system.

Microsoft Dynamics Business Central or NAV.

Power BI reporting and dashboard development.

Cleo EDI, transportation management systems, rate-shopping tools, or e-commerce integrations.

PowerShell, Python, Postman, or other automation and API testing tools.

Experience in regulated warehouse environments, including food or medical product storage.

What Will Make You Successful

At Wills Transfer, how we work is just as important as what we accomplish. We're looking for someone who demonstrates:

Problem Solving: You enjoy getting to the root of complex issues and finding practical solutions.
Attention to Detail: You understand that small data or configuration errors can have significant operational consequences.
Teamwork & Collaboration: You build strong relationships with technical and non-technical colleagues to solve problems together.
Respectful Communication: You can explain technical information clearly and provide a positive support experience.
Adaptability: You're comfortable learning unfamiliar systems and adjusting to changing business needs.
Continuous Improvement: You're always looking for opportunities to make systems, processes, and workflows more effective.
Integrity: You take ownership of your work, protect sensitive information, and follow through on commitments.

Why Join Wills Transfer?

Wills Transfer is a Canadian-owned third-party logistics and warehousing company with a long-standing commitment to our people, customers, and communities.

Ready to Join Us?

If you're passionate about technology, enjoy solving real-world business problems, and want to be part of a collaborative team where your contributions make a difference, we encourage you to apply.

Wills Transfer Limited is committed to providing an inclusive and accessible recruitment process. Accommodations are available to applicants upon request.

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More about this job

Responsibilities

Support, troubleshoot, configure, and improve supply chain business systems, including warehouse, order, transportation, billing, and reporting applications. Lead client system setup, monitor integrations and data, develop reports, test changes, and identify opportunities to improve operational efficiency.

Requirements

Candidates should have 2–4 years of experience supporting warehouse, logistics, business systems, data, or integrations, along with knowledge of supply chain workflows and hands-on SQL experience. They should also understand EDI, APIs, and JSON; have experience with testing and user acceptance testing; and demonstrate advanced Excel skills, strong problem-solving and communication, and the ability to learn systems independently.

Skills

Warehouse Management Systems
Supply Chain Workflows
SQL
EDI
APIs
JSON
Microsoft Excel
System Troubleshooting
Data Analysis
System Configuration
Client Onboarding
User Acceptance Testing
Reporting and Dashboards
Power BI
Process Automation

Visa sponsorship

Not detected in the job text

Keywords

Warehouse Management System
Order Management
Transportation Management
Billing Systems
SQL
EDI
APIs
JSON
Microsoft Excel
Power BI
Microsoft Dynamics NAV
Cleo EDI
PowerShell
Python
Postman
Data Integration
System Configuration
Client Onboarding
User Acceptance Testing
Reporting and Dashboards
Supply Chain
Third-Party Logistics
Warehousing
Inventory Management
Order Processing
Shipping
Process Automation
Data Accuracy
Root Cause Analysis

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