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Added 19 mins ago
MS
Operations Supervisor
Metro Supply Chain
Mississauga, ON
- Full-time
…integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of…
Added 19 mins ago
MS
Senior Director Business Development
Metro Supply Chain
Mississauga, ON
- Full-time
…integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of…
Added 21 mins ago
AL
AltaGas - Manager, Contracts Sourcing
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
…sourcing, procurement, contracting, and contract administration support for a portfolio of capital projects within AltaGas Core Projects group. As a recognized subject matter expert, this…
Added 21 mins ago
TI
Product Support Analyst
Trimble Inc.
Richmond Hill, ON · Canada - Richmond Hill, Ontario (Applanix)
- Full-time
Navigate Next-Generation Mapping Systems as Our Product Support Analyst!
Added 21 mins ago
TS
Service Driver
Total Sanitation Services
Embrun, ON
- Full-time
Ability to use basic technology (tablets, cell phones)
Added 21 mins ago
CA
Parts Delivery Driver
Capital Automotive Group
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
…position is to uphold a high standard of customer service, support internal departments, and contribute to the smooth functioning of the parts delivery…
Added 36 mins ago
E
VDC Services Specialist
EllisDon
Calgary, AB
- Full-time
Contribute to visualization outputs including renderings, walkthroughs, and 4D logistics using Twinmotion, Enscape, or D5 as the engagement requires.
Added 36 mins ago
TP
Assistant II - Operation
TOPPAN Packaging Americas
Terrebonne, QC
- Full-time
…barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental…
Added 51 mins ago
P&
Chef d'équipe, chaîne d'approvisionnement / Team Lead, Supply Chain
Pratt & Whitney
Longueuil, QC
- Full-time
Added 52 mins ago
Field Service Technician
Ocado Group
Toronto, ON
This role is to work with our technology doing maintenance and repair of the SORT. The Field Service Technician is responsible for problem-solving and assisting in the resolution of matters…
Added 1 hour ago
SE
SGT-A35 New Unit Cost Manager / Gestionnaire des coûts des nouvelles unités SGT-A35
Siemens Energy
Montreal, QC
- Full-time
You will be managing and optimizing product costs to ensure market competitiveness and support project financial objectives. To address these business needs, the role is structured around…
Added 1 hour ago
P&
Gestionnaire des Projets Technique / Technical Project Manager
Pratt & Whitney
Longueuil, QC
- Full-time
Added 1 hour ago
P&
Gestionnaire Principal, Synchronisation de l'approvisionnement / Senior Manager, Supply Synchronization
Pratt & Whitney
Longueuil, QC
- Full-time
Added 1 hour ago
GT
Electric Utilities OCM Consultant (ADMS)
Grid Transformation
Canada
- Full-time
Grid Transformation is a specialist electric-utility operational technology advisory firm. We help utilities turn grid-modernization strategy into operational reality across Advanced…
Added 1 hour ago
CR
Inside sales and admin help for Automotive Auction
Canadian Remarketing Group Inc.
Calgary, AB
- Full-time
…transparency, and consistency in every transaction. Its proven technology and sales process support multiple weekly auctions, quarterly national heavy-duty sales, and the processing of…
Added 1 hour ago
RT
Analyst Maintenance Scheduling
Rio Tinto
Kitimat, BC
- Full-time
…scheduling meetings to align priorities, resolve constraints, and support execution…
Added 1 hour ago
RT
Conseiller principal, Équipements fixes (Approvisionnement mondial)
Rio Tinto
Montreal, QC
- Full-time
Added 1 hour ago
RT
Supervisor Ore Delivery System (ODS)
Rio Tinto
Labrador City, NL
- Full-time
Allocate people and equipment based on employee capability, daily priorities and operating requirements to support safe crew performance.
Added 1 hour ago
RT
Adjoint(e) exécutif(ve) / Executive Assistant
Rio Tinto
Montreal, QC
- Full-time
Added 1 hour ago
SE
Sales Execution Project Coordinator
Schneider Electric
Calgary, AB · Milton, ON
- Full-time
…Sales Execution Project Coordinator. In this role, you will support the execution of customer projects and orders by coordinating activities across sales, customer care, factories,…
Added 1 hour ago
MC
Maintenance Service Person - Heavy Equipment
Morgan Construction & Environmental Ltd.
AB
- Other
We are currently accepting applications to support multiple projects with our clients.
Added 1 hour ago
KI
Co-op/Intern Software Developer, Core Algorithms
Kinaxis Inc.
Ottawa, ON
- Internship
…Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be…
Added 1 hour ago
EN
Operations Coordinator
Echo NDE
AB · Red Deer County, AB
- Full-time
…and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest quality…
Added 1 hour ago
NW
Senior Purchasing Manager (Food Manufacturing)
Newly Weds Foods
Mississauga, ON
- Full-time
Demonstrates the ability to supply cost effectiveness by keeping abreast of the latest ingredient technology and commodity market information
Added 1 hour ago
EN
API / National Board Inspector
Echo NDE
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest quality…

Willson International Ltd.

Client Relationship Specialist

Peterborough, ON, Canada
Ottawa, ON, Canada
Mississauga, ON, Canada
Sarnia, ON, Canada

$80,000 to $90,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $90,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Jun 22, 2026

Original job description

The Client Relationship Specialist is tasked with establishing, maintaining, and enhancing the relationship between the company and external clients. They interact with many different members of the client's team to organize and execute plans that ensure mutual profit.

Responsibilities

Building and maintaining relationships with clients and key personnel within customer companies via telephone, email and client visits
Expand relationship within client at multiple levels to include key decision makers (exec., IT., Finance, transportation etc.)
Conducting business reviews to ensure clients are satisfied with their products and services. Identify and present areas for potential improvement.
Uncover additional sources of revenue from assigned clients including logistics, CDN/US brokerage consulting.
Letting customers know about other products the company offers including technology
Achieving client relationship targets, sales goals and KPI’s as set by Senior VP, Client Relations
Escalating and resolving areas of concern as raised by clients and liaise with operations, regulatory to resolve.
Carrying out client satisfaction surveys and client reviews.
Monitoring company monthly performance against service level agreements and flagging potential issues.
Updating the CRM and ensuring account managers are aware of changes within clients.
Passing leads to the sales team and following up on progress.
Travel to and from client sites will be required.
Other duties as assigned.

Knowledge and Educational Requirements

College and or University Degree in Business Administration.
Minimum Five (5) years account management experience and within a customer service/sales role.
Customs Brokerage experience is a definite asset
CCS certification is an asset
Working knowledge of MS Office Suite of products – Word, Excel, PowerPoint
CRM – Sales Force experience is a definite asset
Strong communication skills – verbal and written is required
Problem solving, accuracy, attention to detail and analytical ability is required
Strong prospecting skills and negotiating/closing skills is a required

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More about this job

Responsibilities

The Client Relationship Specialist is responsible for building and maintaining strong relationships with external clients to drive mutual profit and identify new revenue opportunities. They will conduct business reviews, manage client satisfaction, and collaborate with internal teams to resolve issues and achieve sales targets.

Requirements

Candidates must hold a college or university degree in Business Administration and possess at least five years of experience in account management or customer service. Proficiency in MS Office and strong communication, analytical, and negotiation skills are required, with customs brokerage experience considered an asset.

Skills

Account management
Customer service
Sales
Customs brokerage
Communication skills
Problem solving
Analytical ability
Prospecting
Negotiating
Closing
CRM
Salesforce
Microsoft Office
Business reviews
Relationship building

Visa sponsorship

Not detected in the job text

Keywords

Account management
Client relations
Sales
Customs brokerage
Logistics
CRM
Salesforce
Business administration
KPI
Service level agreements
Prospecting
Negotiation
Consulting
MS Office
Word
Excel
PowerPoint
CCS certification
Client satisfaction
Business reviews

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