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Added 8 mins ago
Senior AI Architect (Architect-Practitioner)
Fastloop
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Full-time
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Added 8 mins ago
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Associate Director, Product Owner (Toronto)
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Added 10 mins ago
Architecte de solutions SAP - Gestion financière / Solution Architect, SAP Financial Management
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Added 10 mins ago
BUSINESS PROG & SOLUTIONS SPECIALIST(Full Stack Software Specialist)
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Added 23 mins ago
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Added 23 mins ago
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Added 23 mins ago
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Added 23 mins ago
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Added 25 mins ago
Leak Detection Advisor
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Vancouver, BC · Calgary, Alberta
$90,000 to $125,000 CAD / year
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…delivery of computational pipeline monitoring (CPM) advisory services to oil and gas pipeline clients across western Canada. Working alongside Senior Advisors and Engagement Leads, you will…
Added 38 mins ago
Sr Business Analyst - Payments
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Our client, a leading Canadian financial institution, is looking for an experienced Senior Business Analyst to support global money transfer and cross-border payment applications. The role…

Windmill Microlending

Communications and Social Media Specialist

Calgary, AB, Canada

Pay: $65,000 to $75,000 CAD / year
Working hours: 40 hours/week
Posting language: English
Posted: Jul 9, 2026

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Original job description

About Windmill Microlending

Windmill Microlending is a registered Canadian charity that empowers skilled immigrants and refugees by offering affordable loans, coaching and mentorship to restart their careers in Canada. Since 2005, we have provided over 15,000 loans, helping newcomers triple their incomes.

We are proud to be Great Place to Work certified, boasting an 85%+ average employee engagement score driven by a culture of inclusivity, exceptional teamwork and strong leadership.

The role

Reporting to the Marketing Manager, the Communications and Social Media Specialist will lead content creation across our social media channels and website to expand our reach among newcomers and strengthen staff engagement. This is a busy, fast-paced role that thrives on frequent content development and fresh ideation. Centered heavily on writing and social media, you will interview clients and team members to craft human-centered stories that highlight Windmill’s impact and build our reputation. Alongside managing daily community engagement and creating dynamic social media content like reels and short videos, you will edit content from other internal teams, lead the production of our quarterly newsletter and coordinate photo and video shoots with a sharp eye for visual storytelling.

Key responsibilities

Social media management (45%)

Drive social media content: develop and execute plans across Instagram, Facebook, LinkedIn and YouTube to build awareness and support client and donor growth.
Create and schedule content: brainstorm, write, design and schedule engaging social posts, including trend-forward reels and graphics using Canva and Capcut.
Own community management: actively monitor and proactively engage with our online community via comments, messages and inquiries.
Track performance: analyze social media performance metrics to continuously optimize content and identify and recommend emerging social media trends and influencers.

Communications – external and internal (45%)

Manage the content calendar: maintain the organization-wide content calendar to ensure timely, relevant content tied to key dates and publications, while providing clear visibility.
Write and edit content: produce and edit copy for our blog, website, annual impact report and quarterly newsletter. Edit content from internal teams.
Project manage communications requests: independently lead project requests from concept to completion, smoothly managing multiple collaborators, stakeholders and reviewers.
Uphold brand voice and writing standards: ensure all organization-wide content adheres to Windmill’s CP style writing guidelines, maintaining and updating standards as needed.
Coordinate French translations and vendors: manage French translation and collaborate with photographers and videographers to capture impactful content.
Optimize workflows: leverage digital workflows and AI tools to increase efficiency and scale content production.
Drive employee ambassadorship: support the MarCom national director to inspire staff to champion Windmill in their local community.
Support organization-wide initiatives and special projects: as assigned by the marketing manager or MarCom national director.

Client experience (10%)

Capture client stories: conduct interviews and develop powerful written and video testimonials that prospective clients can relate to.
Develop practical resources: write and produce client-facing guides and materials, such as the Trending Jobs Report and Education Pathways.
Optimize web messaging: review and continuously improve website content to ensure clear, client-focused messaging and strong calls to action.
Coordinate client focus groups: assist with segmenting and organizing focus groups to gain deeper insights into our diverse clients.

Ideal candidate

An organized self-starter with deep digital fluency, you confidently handle the entire content lifecycle from creative concept and production to tracking and reporting performance insights. You effortlessly prioritize your own workload, scheduling and adjusting responsively to deliver high-quality work under competing deadlines. With a proactive, detail-oriented mindset, you love interviewing people, staying on top of emerging platform trends, and collaborating with internal teams and external vendors to elevate our brand.

Competencies and characteristics

Versatile storyteller and writer
Digitally fluent and innovative content creator
Organized, efficient self-starter
Highly detailed-oriented
Exceptional time and project management
Energized by a dynamic, high-output role

Qualifications and knowledge

Minimum four to seven years’ experience in a communications capacity; post-secondary education in communications, public relations, journalism or marketing is required
Advanced English skills, written and verbal (French would be an asset)
Related experience which demonstrates growth and the progression of skills and responsibilities
Intermediate skills in video editing in CapCut, Adobe Premiere or similar.
Basic graphic design skills in Canva, Adobe Express or Adobe Creative Cloud
Demonstrated experience across social media platforms, including Instagram, Facebook and LinkedIn
Experience with digital platforms, such as Canva, Capcut, Adobe Creative Cloud, Hootsuite, FreshSales, Meltwater and Cision
Experience in agency, non-profit or financial services is preferred
Experience in mid to large sized organizations is preferred
Experience in public relations and media relations would be an asset

Compensation and benefits

Starting salary range $65,000-$75,000 annually, based on skills and experience required for the role
One-year contract, with the possibility of extension
Full-time position, 40 hours/week
Hybrid work solution with a minimum two (2) days in the office
Position available in Calgary
Three weeks’ vacation, plus a company-wide winter break
Benefits plan – medical, dental, short & long-term disability, and life insurance
Annual Wellness Budget to support personal well-being
Evolving DEI initiatives – our staff is representative of our client base

How to apply

Please submit, in confidence, your résumé, cover letter and any relevant work samples that sets out your interest in the role and highlights your relevant experience. Applications without a cover letter will not be considered.

Windmill Microlending is an equal-opportunity employer. Adhering to Canada’s Human Rights Act, Windmill grants equal employment opportunity to all qualified persons without regard to race, creed, colour, gender identity or expression, disability, sexual orientation, family status, marital status, citizenship, ancestry, ethnic origin, age, or place of origin. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As an active participant in the Federal Government’s 50-30 Challenge, we are committed to building a more diverse, inclusive, and vibrant economic future for Canadians by attaining gender parity and significant representation of underrepresented groups on our board and in senior management positions.

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More about this job

Responsibilities

The specialist will lead content creation across social media and website channels to expand reach and strengthen engagement. They will manage the content calendar, conduct client interviews, and coordinate production workflows while upholding brand standards.

Requirements

Candidates must have four to seven years of experience in communications and a post-secondary degree in a relevant field. Proficiency in video editing tools like CapCut or Premiere and graphic design software like Canva is required.

Skills

Social media management
Content creation
Copywriting
Video editing
Graphic design
Community management
Project management
Storytelling
Media relations
Public relations
Digital marketing
Communication strategy
Performance analysis
Stakeholder management
Brand management

Benefits

Medical insurance
Dental insurance
Short-term disability
Long-term disability
Life insurance
Annual wellness budget
Winter break

Visa sponsorship

Not detected in the job text

Keywords

Social media
Content strategy
Canva
Capcut
Adobe Premiere
Adobe Creative Cloud
Hootsuite
FreshSales
Meltwater
Cision
Copywriting
Video production
Community management
Project management
Non-profit
Communications
Public relations
Marketing
Journalism
Brand voice
Digital fluency
Analytics
Storytelling
Stakeholder engagement
Content calendar

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