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Added 2 hours ago
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Full-time
We are looking for an enthusiastic and experienced individual to fill the role of Customer Experience Representative. The Customer Experience Representative will be responsible for…
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Windmill Microlending

Manager, Partnerships (one-year contract)

Toronto, ON, Canada

Pay: $80,000 to $85,000 CAD / year
Experience: Minimum 3 years’ building relationships, securing new business relationships (sales experience, relationship/account management experience)
Working hours: 40 hours/week
Posting language: English
Posted: Jun 25, 2026

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Original job description

About Windmill Microlending:

Windmill Microlending is a registered Canadian charity that empowers skilled immigrants and refugees by offering affordable loans, coaching and mentorship to restart their careers in Canada. Since 2005, we have provided over 15,000 loans, helping newcomers triple their incomes.

We are proud to be Great Place to Work certified, boasting an 85%+ average employee engagement score driven by a culture of inclusivity, exceptional teamwork and strong leadership.

The role:

Windmill's national Partnerships Team is tasked with growing our network of external partners amongst learning institutions, regulatory bodies/associations, corporations and other non-profits/charities. This individual’s primary focus will be on leading and cultivating a team to identify new partnership opportunities, negotiate mutually beneficial agreements, and foster strong working relationships with partners to grow our number of clients nationwide.

As part of a nationally focused organization, the Manager, Partnerships is a business development role primarily focused on Ontario and the Atlantic provinces and providing support nationally. The top candidate will be a tenacious relationship builder with demonstrated experience developing and managing effective teams and with research skills identifying organizations that can provide beneficial services or products for our clients. Reporting to the Associate Director, Partnerships, the role is a key strategic contributor to Windmill’s broader Partnerships department, as part of a dynamic and committed management team.

Key responsibilities:

Strategic partner development (60%)

Lead the execution of Windmill’s strategy to engage key partners to develop and grow our footprint across Canada, with a specific focus on Ontario and the Atlantic provinces
Drive loan applications to meet set targets by cultivating strategic, referral-driven relationships
Engage directly with key partners, potential clients, and broader audiences through meetings, public presentations, major events, and conferences
Collaborate with the marketing and communications team and the broader partnerships team to align messaging and maximize outreach effectiveness
Leverage data and AI tools to automate engagement with small partners, allowing greater focus on high-value relationships
Stay informed on industry trends, competitor activities, and emerging market opportunities to refine and strengthen Windmill’s approach
Monitor and track the performance and impact of partnerships, providing regular analysis and reporting to the National Director
Seek opportunities for Windmill to demonstrate leadership and credibility in relevant immigration and newcomer support sectors

Team leadership and development: (30%)

Provide leadership to the team, setting clear expectations and communicating the organization's vision and objectives
Develop and implement strategies to enhance performance, productivity, and efficiency
Motivate and inspire team members, fostering a positive and collaborative work culture
Identify team members' strengths and areas for improvement, and provide coaching and support to help them achieve their potential

Cross-functional collaboration: (10%)

Collaborate with various internal teams to ensure seamless integration and execution of partnership initiatives
Work closely with the marketing team to create joint marketing campaigns and promotional activities to highlight big partnership wins and build brand visibility
Engage with the data team to explore opportunities and product integrations with partners to improve our loan experience within the company's capabilities and resources

Ideal candidate:

You will have an ambitious growth mindset and relish the prospect of playing a key role in the evolution of a dynamic, entrepreneurial, high-impact charity. You share our passion for helping skilled immigrants prosper, for reducing poverty in Canada, and for helping to create inclusive prosperity. As the ideal candidate, you are a talented and energetic relationship builder, experienced in sales and business development. You are a strategic thinker who can create a plan and set priorities for yourself and your team. You are an excellent manager who works collaboratively with your colleagues and direct reports, and acts as a role model and mentor through your professionalism, work ethic, collegiality and warmth.

In team meetings, you are comfortable articulating and defending a point of view that your colleagues and supervisor do not share, and having your thinking challenged and stretched by them. You are a great listener and an excellent communicator in meetings and can support decisions unreservedly, whichever way they go. You relish the opportunity to work with an Associate Director who shares your enthusiasm and energy for partnership development and works closely with you to support a partnership-oriented approach.

Qualifications and knowledge:

Minimum 3 years’ building relationships, securing new business relationships (sales experience, relationship/account management experience)
Management experience and an aptitude for managing, motivating, and inspiring a small staff team.
Personal or professional knowledge of the immigrant experience
Not-for-profit experience and/or experience as a volunteer within the immigration sector
Intermediate to advanced Google Workspace skills (Gmail, Drive, Gemini, Docs, Sheets, Calendar)

Competencies and characteristics:

A partnerships and sales professional with 3-plus years of experience and a track record in business development, sales or fundraising
Experience building and managing a partnerships or sales pipeline with a proven ability to initiate, develop and enhance key relationships that create measurable outcomes
Strategic thinker with strong planning and logistical skills; motivated by ambitious targets for growth
The ability to prioritize opportunities according to their potential value; utilizing strong organizational and execution skills
A skilled communicator who engages and motivates partners, donors, volunteers, staff, board members, and investors.
A roll-up-your-sleeves team player, eager to embrace and execute new ideas in an entrepreneurial environment.
Excellent English writing, speaking, and presentation skills; in person and on digital platforms. French language skills an asset.
Highly motivated to address labour market integration challenges internationally trained/educated immigrants face.
Technically literate; experience working within a CRM database, and capable of enhancing team member’s training

Compensation and benefits:

Starting salary range $80,000-$85,000 annually, based on skills and experience required
One-year contract for a maternity leave
Full-time position, 40 hours/week
Hybrid work solution with a minimum two (2) days in the office
Position available in Toronto
Three weeks’ vacation, plus a company-wide winter break
Benefits plan – medical, dental, short & long-term disability, and life insurance
Annual Wellness Budget to support personal well-being
Evolving DEI initiatives – our staff is representative of our client base

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More about this job

Responsibilities

The Manager, Partnerships will lead a team to identify and cultivate strategic partnerships with learning institutions, corporations, and non-profits to drive loan applications. They are responsible for executing partnership strategies, managing team performance, and collaborating across departments to maximize outreach and brand visibility.

Requirements

The ideal candidate possesses at least 3 years of experience in sales, business development, or relationship management, along with proven team leadership skills. A background in the not-for-profit sector and knowledge of the immigrant experience are highly valued.

Skills

Partnership development
Business development
Sales
Relationship management
Team leadership
Strategic planning
Public speaking
Data analysis
CRM database management
Google Workspace
Coaching
Communication
Networking
Negotiation
Project management

Benefits

Medical insurance
Dental insurance
Short-term disability insurance
Long-term disability insurance
Life insurance
Annual wellness budget
Paid vacation
Company-wide winter break

Visa sponsorship

Not detected in the job text

Keywords

Partnerships
Business Development
Sales
Non-profit
Charity
Immigration
Relationship Management
Strategic Planning
Google Workspace
CRM
AI tools
Marketing
Leadership
Coaching
Data Analysis
Public Speaking
Networking
Negotiation
Project Execution
Diversity Equity and Inclusion

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