Program Operations Manager, Inpatient Surgical Services (7/8N)
- Windsor, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Minimum of 2 years management/leadership experience required.
- Posting language
- English
- Posted
Original job description
Salary Grade: 8
Position Purpose
The Manager, Inpatient Surgical Services is accountable for the leadership, management, and overall performance of assigned inpatient surgical units. This role ensures the provision of safe, high-quality, evidence-informed, and patient-centered care while providing strategic and operational direction to nursing and interprofessional teams. The Manager promotes a culture of excellence, accountability, collaboration, innovation, and continuous learning to achieve optimal patient and organizational outcomes.
Duties And Responsibilities
Position Purpose
The Manager, Inpatient Surgical Services is accountable for the leadership, management, and overall performance of assigned inpatient surgical units. This role ensures the provision of safe, high-quality, evidence-informed, and patient-centered care while providing strategic and operational direction to nursing and interprofessional teams. The Manager promotes a culture of excellence, accountability, collaboration, innovation, and continuous learning to achieve optimal patient and organizational outcomes.
Duties And Responsibilities
- Assumes overall accountability and responsibility for the patient care and services provided
- Maintains current knowledge of issues and trends in patient care and facilitating best practice
- Facilitates implementation of corporate projects within the program, i.e., Clinical Pathways, workload measurement systems, information automation in collaboration with project coordinators.
- Responsible for staff scheduling and payroll.
- Develops unit specific philosophy, goals objectives and standards of patient care in collaboration with the Patient Care Team and ensuring that these are congruent with the hospital mission, vision & values and standards
- Coordinates all care and services provided for patient group in collaboration with other managers and providers
- Develops systems to monitor and manage unit operations, progress toward established goals, and patient care outcomes
- Acts as a resource person to the physicians, and support staff, in relation to the care of patients and unit operations
- Assumes accountability for facilitating the resolution of identified patient care issues in collaboration with the Patient Care Team
- Acts as a role model for staff and demonstrating commitment to patient/ family-centered care
- Implements quality improvement initiatives for the program in order to enhance the quality of patient care
- Ensures that all staff are informed and in compliance with relevant policies and procedures
- Develops and manages an operational budget for the program in collaboration with the Program Team and the Director including preparation of yearly capital budget for the program in collaboration with the Program Team and Director of Operations
- Analyzes management reports, investigates variances, initiates remedial action and evaluates outcomes
- Consistently contributes as a member of the Leadership Team and practices the values of Windsor Regional Hospital
- Contributes as a member of the Program team towards development and implementation of team goals
- Other duties as assigned.
- Minimum of 5 years clinical experience preferred.
- Minimum of 2 years management/leadership experience required.
- Previous Nursing Administration experience preferred or evidence of relevant learning activity in administration.
- French Language proficiency an asset.
- Current registration with applicable College or Association required.
- Bachelor’s Degree in Nursing or other health related field required, Master’s Degree preferred.
More about this job
Responsibilities
Lead and manage inpatient surgical units, ensuring safe, high-quality, evidence-informed, patient-centered care and effective coordination among nursing, medical, and interprofessional teams. Oversee staffing, budgets, operational performance, policy compliance, and quality improvement while implementing program initiatives and supporting organizational goals.
Requirements
A bachelor's degree in nursing or another health-related field and current registration with the applicable college or association are required; a master's degree is preferred. At least two years of management or leadership experience is required, and five years of clinical experience and nursing administration experience are preferred; French proficiency is an asset.
Skills
- Clinical Leadership
- Inpatient Surgical Services
- Patient-Centered Care
- Evidence-Informed Practice
- Staff Scheduling
- Payroll Management
- Budget Management
- Capital Budgeting
- Quality Improvement
- Operational Management
- Performance Monitoring
- Variance Analysis
- Policy Compliance
- Interprofessional Collaboration
- Patient Care Coordination
- Change Implementation
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Management & Leadership
- Finance & Accounting
Keywords
- Inpatient Surgical Services
- Nursing Administration
- Clinical Leadership
- Patient-Centered Care
- Evidence-Informed Practice
- Patient Care
- Interprofessional Teams
- Clinical Pathways
- Workload Measurement Systems
- Information Automation
- Staff Scheduling
- Payroll
- Operational Budget
- Capital Budget
- Quality Improvement
- Patient Care Outcomes
- Policy Compliance
- Variance Analysis
- Continuous Learning
- French Language Proficiency