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Winnipeg Airports Authority

Director, IT Infrastructure & Cybersecurity

Winnipeg, MB, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

The Organization

The Winnipeg Airports Authority (WAA) is a community-based, non-share capital corporation that operates, manages, maintains, and invests in the Winnipeg Richardson International Airport and affiliate businesses.

WAA is a critical player in the development of one of Canada’s strategic transportation hubs. As a perennial “Manitoba Top Employer”, WAA prides itself as an organization that attracts engaged employees with the right combination of skills, values, and attitude to help us achieve our mission of connecting communities. http://www.waa.ca.

Job Title: Director, IT Infrastructure & Cybersecurity

Reports to: Vice President, Information Technology

Type: Permanent, Full Time

Closing Date: November 16, 2026

The Opportunity

Reporting to the Vice President, Information Technology, the Director, IT Infrastructure & Cybersecurity leads the development, implementation, and continuous improvement of WAA’s IT infrastructure and cybersecurity programs. This role plays a key leadership function in shaping enterprise-wide digital resiliency, ensuring the IT infrastructure and cybersecurity strategies directly support WAA’s long-term operational and strategic goals.

The Director is accountable for the stability, integrity and security of WAA’s technology ecosystem. This includes oversight of IT infrastructure operations (network, server, cloud, and telecommunications), cybersecurity governance, risk management, and service delivery. The role collaborates closely with executive leaders and internal stakeholders to ensure alignment between IT capabilities and business goals. A key focus of the role is developing a high performance, collaborative team and a culture of innovation, knowledge sharing, and accountability. The Director also represents WAA in industry forums and builds partnerships with vendors, peer airports, and regulatory bodies to advance organizational maturity and influence in IT infrastructure and cybersecurity domains.

Responsibilities include:

Design long-term IT infrastructure and cybersecurity strategies aligned with WAA's digital vision
Support the Vice-President, Information Technology in the identification and execution of the IT strategic priorities
Oversee the development and implementation of corporate business initiatives
Develop business strategies and plans to drive improvements to departmental efficiency and customer satisfaction
Establish and maintain strong relationships with key decision makers in client/tenant organizations to foster good working relationships and an understanding of airport issues
Partner cross-functionally with all WAA departments to implement technology-enabled business solutions
Lead regulatory research, technology evaluations, and roadmap development
Integrate enterprise risk and audit findings into strategy
Oversee and support execution and optimization of enterprise-wide IT infrastructure and cybersecurity projects
Direct the design, development, and management of LAN, WAN, wireless, cloud, and virtual environments
Establish IT infrastructure and cybersecurity standards with stakeholders
Own risk registers for both domains; ensure alignment with business continuity and disaster recovery strategies
Enforce and otherwise ensure compliance with applicable regulations, including PCI, privacy, and aviation-specific mandates
Oversee implementation of NIST and ISO 27001-aligned frameworks
Assume the responsibility of business system owner for relevant software systems
Coordinate and manage resources for day-to-day activities across both domains
Provide guidance and leadership to staff, senior leaders, and consultants on matters relating to IT Infrastructure and Cybersecurity
Support the Service Desk and oversee incident escalation processes
Maintain policies, procedures, and training programs
Lead performance testing, data analysis, and reliability planning
Establish and monitor KPIs (uptime, SLA attainment, incident response, stakeholder satisfaction)
Develop service-level deliverables for the department and create and monitor key performance indicators to evaluate performance to customers
Establish KPIs and service level agreements with internal business partners
Track and enforce service level standards and key performance indicators related to relevant external service providers
Consult with auditors and IT service providers
Responsible for the financial management of the department, including preparation of the departmental budget and ongoing monthly monitoring of costs
Lead procurement for IT infrastructure and cybersecurity technologies
Negotiate and maintain relevant IT licenses and contract
Track return on investment and cost optimization

Selection Criteria include:

Bachelor’s degree in computer science, Computer Engineering, Information Technology or equivalent, required; master’s degree or MBA is considered an asset
Cisco Certified Network Associate (CCNA), Project Management Professional (PMP), or certifications related to virtualization (e.g., VMware, Microsoft Azure), networking, or cloud technologies are considered assets
Minimum 15 years in IT infrastructure and cybersecurity, including 7+ years in leadership
Expertise in Microsoft environments (AD, Office 365), VMware, Azure, Cisco
Experience with ITSM, incident response, patch management, and asset lifecycle
Proven leadership in unionized and regulated environments
Strong vendor negotiation and contract management skills
Familiarity with audits, compliance, and governance frameworks
Experience in the aviation industry, preferred
Certifications: CISSP, CISM, CCNA, PMP, ITIL, or cloud/networking certifications, preferred
Effective communicator with strong technical and people skills.

Work with us!

Highly competitive salary.
Full Benefits package of Health, Dental & Vision.
DC Pension Plan.
Healthcare Spending Account to use on additional benefit expenses.
Lifestyle Spending Account to use on Wellness expenses such as health and fitness.
Employee Assistance Program.
Supported Training & Development opportunities.
Opportunity to work with a high functioning team of professionals working on a diversified portfolio.
Proud to be named one of Manitoba’s Top Employers annually since 2011.

Conditions of employment include the ability to obtain and maintain an Airport Restricted Area Identification Card (RAIC) and Transportation Security Clearance (TSC), inclusive of approval for U.S. Preclearance.

Winnipeg Airports Authority is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility. We encourage all qualified applicants experiencing barriers to equity to self-identify in their application.

Accommodations are available upon request during the assessment and selection process.

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More about this job

Responsibilities

The Director leads the development and implementation of IT infrastructure and cybersecurity strategies to ensure enterprise-wide digital resiliency. They are responsible for overseeing network operations, risk management, and cross-functional collaboration to align technology with business goals.

Requirements

Candidates must have a bachelor's degree in a relevant field and at least 15 years of experience in IT infrastructure and cybersecurity, including 7 years in leadership. Proficiency in Microsoft environments, VMware, Azure, and Cisco, along with relevant professional certifications, is required.

Skills

IT infrastructure management
Cybersecurity governance
Risk management
Strategic planning
Network architecture
Cloud computing
Vendor management
Contract negotiation
ITSM
Incident response
Budgeting
Leadership
Regulatory compliance
Business continuity
Disaster recovery
Stakeholder management

Benefits

Health insurance
Dental insurance
Vision insurance
Healthcare spending account
Lifestyle spending account
Employee assistance program
Training and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

IT Infrastructure
Cybersecurity
Network
Cloud
Virtualization
Microsoft AD
Office 365
VMware
Azure
Cisco
ITSM
NIST
ISO 27001
PCI
Risk Management
Disaster Recovery
Budgeting
Procurement
KPI
SLA
RAIC
TSC
Leadership
Governance
Compliance
Aviation
LAN
WAN
Project Management
Digital Resiliency

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