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Program Officer - Agencies

  • Winnipeg, MB, Canada

Starting salary in the range of $57,057 - $68,469 · Full-time

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Job details

Pay
Starting salary in the range of $57,057 - $68,469
Job type
Full-time
Experience
1-3 years' experience in a program support role with significant relationship building and administrative responsibilities
Posting language
English
Posted

Original job description

Winnipeg Foundation is For Good. Forever. We help people give back to our shared community by connecting generous donors with causes they care about For Good. We are an endowment-based public foundation, so we pool and invest gifts and distribute annual earnings back to the community Forever. Founded in 1921, we are proud to be Canada's first community foundation. Our vision is ‘a Winnipeg where community life flourishes for all.’  

The Foundation is committed to work-life balance and diversity, both within the organization and in its work with the community.

We are currently recruiting for the role of

Program Officer - Agencies (1Position: 2- year Term – Full-Time)

 Our Values 

  • Trust

  • Generosity

  • Equity

  • Transformation

  • Responsiveness

Our Core Competencies

  • Relationship Building

  • Managing Healthy Conflict

  • Adaptability

  • Critical Thinking and Decision Making

The Role

The Program Officer - Agencies serves as the primary day-to-day contact for Agency Fund holders of Winnipeg Foundation (TWF) and provides administrative support to facilitate the effective delivery of Agency Fund programs and services. The incumbent coordinates routine communications, responds to fundholder inquiries, maintains accurate records, and supports the administrative processes associated with Agency Funds.

This position provides logistical and operational support for Agency programs, including scheduling meetings, coordinating events and training sessions, preparing correspondence and program materials, processing documentation, and maintaining databases and records. The role acts as a liaison between Agency Fund holders and internal Foundation departments to ensure inquiries, requests, and administrative transactions are addressed accurately and efficiently.

The incumbent supports ongoing administration and continuous improvement of Agency Fund programs by assisting with data collection, reporting, program reviews, and implementing process improvements. The position also helps onboard new Agency Fund holders, maintains up-to-date program information, and ensures agency records and documentation comply with Foundation policies and procedures.

Through effective administration, organization, and customer service, the incumbent contributes to a positive fundholder experience and supports the successful delivery of Agency Fund programs and services.

 Agency Fund Administration

  • Answer calls and emails from Agency fund holders about grants and deposits, investment and fund accounting reporting, etc.

  • Receive directions from Agency fund holders for proper fund allocation when receiving cheques, deposits, and online gifts; share with Finance

  • Share Gifts of Securities information to the Agency fund holder for tax receipting when required

  • Communicate with Agency fund holders the details of deposits made to their bank accounts by TWF

  • Collect required financial information for Finance to calculate match on funds, share with Finance, and support communication to Agency fund holders of the match received

  • Coordinate with the Community Impact – Operations team and the Finance team to ensure timely and accurate grant processing

 Relationship Management

  • Build and maintain relationships with staff and board members across present and future Agency fund holders

  • Answer calls and emails from Agency fund holders about the program

  • Develop information, in collaboration with the Marketing and Communications team, for organizations considering opening an agency fund

  • Deliver information and facilitate conversations, including formal presentations (for boards of directors) for organizations considering opening an agency fund, including other Winnipeg Foundation staff when appropriate

  • Host annual gatherings of Agency funders to strengthen relationships and build understanding of the program

  • Collaborate with Finance on the annual reporting requirements to program fund holders

  • Participate in internal committees as required

  • Assumes other duties as may be assigned

  Recommended Qualifications & Experience 

  • Diploma in business, project management, accounting, or related area

  • 1-3 years' experience in a program support role with significant relationship building and administrative responsibilities

Skills and Abilities  

  • Aptitude for fostering positive, supportive, and mutually beneficial relationships.

  • Understanding of basic financial and accounting practices and stewardship

  • Strong ability to multitask and operate multiple applications

  • Strong ability to use Microsoft Office products, particularly Microsoft Excel

  • Strong attention to detail

  • Proficient verbal and written communication skills

  • Strong time management

What We Offer:

  • Starting salary in the range of $57,057 - $68,469

  • A comprehensive benefits package including health and dental benefits

  • A Health Spending Account

  • Access to Consult + (Virtual Doctor Service)

  • EFAP program available to employees and family members

  • Pension program starting at six months of employment

  • Vacation starts at three weeks per year

  • Eco-pass program (half-cost bus pass)

  • Maternity/Parental Leave Top Up

  • Professional Development opportunities

Applications, including resume and cover letter, should be submitted by November 29th, 2026. All applications must be submitted at https://careers.risepeople.com/the- winnipeg-foundation/en.

Applicants who do not fully satisfy all the essential requirements are nonetheless encouraged to submit their applications for consideration regarding this position. We firmly believe in the potential for diverse perspectives, skills and experience to enrich our team and contribute to the Foundation’s overall success.

The Recruitment Process  

As part of the Foundation’s commitment to being transparent, the following are the stages of our recruitment process:

·        Job posting closes – November 29, 2026

·        Phone screening interview – December 3 & 4, 2026 (Tell me about yourself; explain your values to me)

·        First In-person interview – December 10 & 11, 2026 (It is all about your technical skills and alignment with our values)

·        Second in-person interview – December 21, 2026 (What makes you a great candidate? What is your vision for this role)

·        Start date: January 18, 2027

During the recruitment process, prospective candidates will be expected to provide specific examples of situations where they have demonstrated the Foundation's values and core competencies.   

Winnipeg Foundation is committed to an inclusive, barrier-free environment. It will accommodate applicants' needs under the Accessibility for Manitobans Act (AMA) at all stages of the recruitment and selection process. We thank all applicants for their interest; only those advancing in the competition will be contacted. If contacted to participate in the process, please advise if you require accommodation.  

Note:

Employment is conditional upon verification of eligibility to work in Canada for an employer other than the current employer.

If you would like to discuss accommodation or have difficulty submitting your application via the portal, please email careers@wpgfdn.org for support. 

More about this job

Responsibilities

The Program Officer will answer fundholder calls and emails about grants, deposits and fund reporting, and coordinate with Finance and Community Impact on gift allocation and grant processing. The role also builds relationships with fundholders, staff and boards, and presents to organizations considering opening an agency fund.

Requirements

Candidates need a diploma in business, project management, accounting or a related area, and 1-3 years in a program support role with relationship building and administrative work. They need basic financial and accounting understanding, strong Microsoft Excel skills, attention to detail, and clear verbal and written communication.

Skills

  • Microsoft Excel
  • Microsoft Office
  • Fund accounting
  • Basic financial and accounting practices
  • Grant processing
  • Donor relations
  • Relationship building
  • Stakeholder communication
  • Presentation skills
  • Event coordination
  • Database maintenance
  • Record keeping
  • Data collection and reporting
  • Time management
  • Multitasking
  • Attention to detail
  • Customer service
  • Board presentations
  • Process improvement
  • Annual reporting

Benefits

  • Health and dental benefits
  • Health Spending Account
  • Virtual doctor service
  • Employee and family assistance program
  • Pension program
  • Vacation
  • Half-cost bus pass
  • Maternity/Parental Leave Top Up
  • Professional development

Categories

  • Finance & Accounting
  • Government & Public Sector
  • Human Resources
  • Customer Service & Support

Keywords

  • Program Officer
  • Agency Fund
  • fundholder relations
  • grants administration
  • charitable giving
  • community foundation
  • philanthropy
  • endowment
  • donor relations
  • Microsoft Excel
  • Microsoft Office
  • fund accounting
  • stewardship
  • program support
  • Winnipeg
  • non-profit
  • event coordination
  • database maintenance
  • relationship management
  • administrative support

Seniority

Entry level

Perks

  • Generous paid time off
  • Parental leave
  • Retirement plan
  • Transit support

Tools

  • Microsoft Excel
  • Microsoft Office

Languages

  • English

Fields of study

  • business
  • project management
  • accounting

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