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Home Care Scheduling Clerk

  • Selkirk, MB, Canada

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Original job description

Requisition ID: 414163  

Position Number: CLK3SELHCSCHED_30

City: Selkirk

Employer: Interlake-Eastern Regional Health Authority 

Site: Interlake-Eastern Regional Health Authority - Interlake Eastren Health Services  

Department / Unit: Home Care

Job Stream: Clinical Support  

Union: MGEU 

Anticipated Start Date - End Date: 10/26/2026  - 01/01/2027 

FTE: 0.60  

Anticipated Shift: Days; Evenings; Weekends 

Salary: As per collective agreement 

The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Métis Nation. We respect that First Nations treaties were made on these territories, acknowledge harms and mistakes, and we dedicate ourselves to collaborate in partnership with First Nations, Inuit and Métis peoples in the spirit of reconciliation.

Position Summary:

The Home Care Scheduling Clerk works under the supervision of the Clinical Team Manager – Home Care performing various office functions including coordinating and maintaining scheduling for the Home Care clients and staff. The Home Care Scheduling Clerk collaborates with the Home Care Resource Coordinators and Case Coordinators functioning as an integral part of the health care team. The position of Home Care Scheduling Clerk functions in a manner consistent with, and supports the Mission, Vision and Values of the Interlake-Eastern Regional Health Authority.

Qualifications:

Completion of Grade 12 education required. Preference will be given to Procura trained applicants. Minimum 1 year years scheduling staff, preferably in a unionized environment and utilizing electronic scheduling tools. Demonstrated knowledge and understanding of cultural diversity as it related to clients and staff. Recent Home Care experience preferred. Intermediate keyboarding and computer skills. General understanding of office practices and procedures and use of office equipment (computer, fax, etc.). Effective oral and written communication skills. Strong organizational skills. Excellent customer service skills. Ability to establish and maintain effective interpersonal working relationships. Ability to apply critical thinking. Ability to work both independently with minimum supervision and as a team member. Physical and mental health to meet the demands of the job. Ability to meet tight deadlines and work in a time sensitive environment, managing competing priorities. Completes and maintains a satisfactory pre-employment security check. Satisfactory employment record.

Internal applicants must include a current resume with application upon change of department, site, program and or classification.

As a condition of employment, all successful applicants will be required to provide a satisfactory criminal record check (with vulnerable sector screening), adult abuse and child abuse registry checks prior to commencing employment.

The Interlake-Eastern Regional Health Authority is committed to increasing the representation of Indigenous people at all levels within our workforce. We encourage successful Indigenous individuals to self-declare by completing a voluntary self-declaration as part of the application process.

Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset. Proficiency of both official languages is essential for target and designated bilingual positions.

The Interlake-Eastern Regional Health Authority values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. Accessibility accommodations are available on request for candidates taking part in all aspects of the selection.

More about this job

Responsibilities

The Home Care Scheduling Clerk coordinates and maintains scheduling for home care clients and staff under the supervision of the Clinical Team Manager. They collaborate with resource and case coordinators to ensure efficient office operations and support the health care team.

Requirements

Applicants must have a Grade 12 education and at least one year of experience in staff scheduling, preferably in a unionized environment. Proficiency in computer skills and the ability to manage competing priorities in a time-sensitive setting are required.

Skills

  • Scheduling
  • Office administration
  • Customer service
  • Critical thinking
  • Keyboarding
  • Computer literacy
  • Communication
  • Organizational skills
  • Time management
  • Procura software
  • Interpersonal skills
  • Teamwork

Visa sponsorship

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Categories

  • Healthcare
  • Administrative
  • Social Services

Keywords

  • Scheduling
  • Home Care
  • Office Administration
  • Procura
  • Clinical Support
  • Staff Coordination
  • Data Entry
  • Customer Service
  • Health Authority
  • Unionized Environment
  • Record Keeping
  • Time Management
  • Interpersonal Communication
  • Administrative Support

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