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Wintrust Financial Corporation

Bilingual Loan Processing Specialist

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English · French
Posted: Oct 1, 2026

Original job description

English section of this bilingual listing.

At FIRST Insurance Funding of Canada (FIRST Canada), we are proud to promote a workplace that fosters growth and innovation. We employ a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment. Our open concept and creative culture fosters team work and presents opportunities for growth within the organization. FIRST Canada is an affiliate of Wintrust, a financial services company with more than $66 billion in assets.

Join the FIRST Insurance Funding of Canada (FIRST Canada) team.

We are a multi-year Globe and Mail / Morneau Shapell Employee Recommended workplace with an award-winning culture.

We offer a flexible, hybrid-work model and our FIRST Flex program offers opportunity to work internationally.

We have a comprehensive benefit package including:

Health Benefits: including medical, dental, vision, life, and health spending account
Financial Benefits: an RRSP plan with a generous company match and competitive compensation including discretionary or incentive bonuses
Education Benefits: education reimbursement and on-demand learning courses
We have a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment.
We support work / life balance and promote growth-from-within opportunities.

Why join this team?

We have a culture that encourages an entrepreneurial spirit
We offer multiple opportunities for development and upward mobility

Position Summary:

The primary role of the Loan Processing Specialist (LPS) will be to convert all contracts and process positive endorsements, and secure approval when required while ensuring that established service level agreements are maintained. The LPS will also responsible for the written/verbal client communication when necessary.

Essential Duties and Responsibilities:

Review and process loan contracts and positive endorsements within established service guidelines
Verify and analyze client’s repayment ability, and assess risk for sensitive business sectors and policies
Obtain approvals from credit risk team and management on high-risk loans
Work closely with account managers on financing deals, conduct appropriate follow-up with brokers via outbound calling and email to confirm information and obtain documents when required
Update account records as needed
Operate in compliance with internal policies and procedures
Perform other job-related duties as assigned

Knowledge / Skills / Abilities Required:

Excellent verbal and written communication skills (English and French).
High attention to detail and excellent analytical skills
Strong organizational and prioritization skills
Self-motivated and proactive
Possess an energetic and enthusiastic approach to work and a desire to go the extra mile in customer service
Collaborative team player, able to build relationships with team members, and internal and external clients
Demonstrate a flexible attitude towards change and the ability to adapt to new situations
Proficient with Microsoft Outlook, Excel and MS Word

Training / Education / Experience Qualifications:

· College degree and/ or 1-3 years’ work related experience within Insurance or Financial Services industry.

· Must be fluent in both English and French written/verbal communication

Compensation:

The estimated hourly rate for this role is $21.54-$28.21, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills and experience.

AI Disclosure:

No AI technology is used in the recruitment process

Vacancy Status:

This position is an existing vacancy that is actively being filled

Immigration Assistance/Sponsorship:

FIRST Canada does not provide immigration assistance or sponsorship for this position, now or in the future.

Read the full bilingual original

Join the FIRST Insurance Funding of Canada (FIRST Canada) team.

We are a multi-year Globe and Mail / Morneau Shapell Employee Recommended workplace with an award-winning culture.

We offer a flexible, hybrid-work model and our FIRST Flex program offers opportunity to work internationally.

We have a comprehensive benefit package including:

Health Benefits: including medical, dental, vision, life, and health spending account
Financial Benefits: an RRSP plan with a generous company match and competitive compensation including discretionary or incentive bonuses
Education Benefits: education reimbursement and on-demand learning courses
We have a dedicated team of enthusiastic individuals who thrive in an entrepreneurial, fast-paced environment.
We support work / life balance and promote growth-from-within opportunities.

Why join this team?

We have a culture that encourages an entrepreneurial spirit
We offer multiple opportunities for development and upward mobility

Position Summary:

Essential Duties and Responsibilities:

Review and process loan contracts and positive endorsements within established service guidelines
Verify and analyze client’s repayment ability, and assess risk for sensitive business sectors and policies
Obtain approvals from credit risk team and management on high-risk loans
Work closely with account managers on financing deals, conduct appropriate follow-up with brokers via outbound calling and email to confirm information and obtain documents when required
Update account records as needed
Operate in compliance with internal policies and procedures
Perform other job-related duties as assigned

Knowledge / Skills / Abilities Required:

Excellent verbal and written communication skills (English and French).
High attention to detail and excellent analytical skills
Strong organizational and prioritization skills
Self-motivated and proactive
Possess an energetic and enthusiastic approach to work and a desire to go the extra mile in customer service
Collaborative team player, able to build relationships with team members, and internal and external clients
Demonstrate a flexible attitude towards change and the ability to adapt to new situations
Proficient with Microsoft Outlook, Excel and MS Word

Training / Education / Experience Qualifications:

· College degree and/ or 1-3 years’ work related experience within Insurance or Financial Services industry.

· Must be fluent in both English and French written/verbal communication

Compensation:

AI Disclosure:

No AI technology is used in the recruitment process

Vacancy Status:

This position is an existing vacancy that is actively being filled

Immigration Assistance/Sponsorship:

FIRST Canada does not provide immigration assistance or sponsorship for this position, now or in the future.

Joignez-vous à l'équipe de FIRST Insurance Funding of Canada (FIRST Canada).

Nous sommes un employeur recommandé par le Globe and Mail et Morneau Shapell depuis plusieurs années et notre culture d'entreprise a été primée.

Nous offrons un modèle de travail flexible et hybride, et notre programme FIRST Flex vous permet de travailler à l'international.

Notre programme d'avantages sociaux est complet et comprend :

Assurance maladie : soins médicaux, dentaires, optiques, assurance vie et compte de dépenses de santé
Avantages financiers : régime enregistré d'épargne-retraite (REER) avec une généreuse contribution de l'employeur et rémunération concurrentielle incluant des primes discrétionnaires ou incitatives

Avantages liés à la formation : remboursement des frais de scolarité et cours de formation sur demande

Nous avons une équipe dévouée de personnes enthousiastes qui s'épanouissent dans un environnement entrepreneurial et dynamique.

Nous favorisons l'équilibre travail-vie personnelle et encourageons la promotion interne.

Pourquoi se joindre à nous ?

Nous cultivons un esprit d'entreprise stimulant.
Nous offrons de nombreuses occasions de développement et d'avancement professionnel.

Résumé du poste :

Le/la spécialiste du traitement des prêts (STP) aura pour mission première de convertir tous les contrats et de traiter les approbations, et d'obtenir les autorisations nécessaires tout en veillant au respect des accords de niveau de service établis. Le/la STP sera également responsable des communications écrites et orales avec les clients, au besoin.

Tâches et responsabilités essentielles :

Examiner et traiter les contrats de prêt et les approbations conformément aux lignes directrices de service établies.
Vérifier et analyser la capacité de remboursement des clients et évaluer les risques liés aux secteurs d’activité et aux politiques sensibles.
Obtenir les approbations de l'équipe de gestion des risques de crédit et de la direction pour les prêts à haut risque.
Collaborer étroitement avec les gestionnaires de comptes sur les opérations de financement, effectuer le suivi approprié auprès des courtiers par téléphone et par courriel afin de confirmer les renseignements et d'obtenir les documents nécessaires.
Mettre à jour les dossiers de compte au besoin.
Se conformer aux politiques et procédures internes.
Effectuer toute autre tâche connexe assignée.
Connaissances, compétences et aptitudes requises :
Excellentes compétences en communication orale et écrite (anglais et français). • Souci du détail et excellentes aptitudes analytiques
Sens de l'organisation et capacité à prioriser les tâches
Autonomie et proactivité
Dynamisme et enthousiasme au travail, avec un souci constant d'offrir un service à la clientèle exceptionnel
Esprit d'équipe et capacité à établir des relations de confiance avec les collègues et les clients (internes et externes)
Adaptabilité et flexibilité au changement
Maîtrise de Microsoft Outlook, Excel et Word

Formation / Expérience / Qualifications :

Diplôme universitaire et/ou de 1 à 3 ans d'expérience pertinente dans le secteur des assurances ou des services financiers.
Maîtrise du français et de l'anglais (oral et écrit)

Rémunération :

Le salaire horaire estimé pour ce poste se situe entre $21.54 et $28,21, avec possibilité de prime annuelle. Le salaire réel peut varier en fonction des compétences, des compétences et de l'expérience du candidat. Information sur l'IA :

Aucune technologie d'IA n'est utilisée dans le processus de recrutement.

Statut du poste vacant :

Ce poste est actuellement vacant et fait l'objet d'un processus de recrutement actif.

Aide à l'immigration/Parrainage :

FIRST Canada n'offre aucune aide à l'immigration ni aucun parrainage pour ce poste, ni actuellement ni ultérieurement.

Apply About employer

More about this job

Responsibilities

The Loan Processing Specialist is responsible for converting contracts, processing endorsements, and securing necessary approvals while maintaining service level agreements. They also manage written and verbal communication with clients and collaborate with account managers on financing deals.

Requirements

Candidates must possess a college degree and 1-3 years of experience in the insurance or financial services industry. Fluency in both English and French is mandatory, along with strong analytical and organizational skills.

Skills

Loan processing
Risk assessment
Client communication
Analytical skills
Attention to detail
Organizational skills
Prioritization
Bilingual (English and French)
Microsoft Outlook
Microsoft Excel
Microsoft Word
Customer service
Team collaboration
Contract management

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Health spending account
RRSP plan with company match
Discretionary or incentive bonuses
Education reimbursement
On-demand learning courses

Visa sponsorship

Not detected in the job text

Keywords

Loan Processing
Insurance
Financial Services
Credit Risk
Contract Management
Bilingual
Customer Service
Analytical Skills
Microsoft Office
RRSP
Hybrid Work
Risk Assessment
Account Management
Professional Development
Finance

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