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Added 1 min ago
R
Media Production Systems Architect (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Added 16 mins ago
C
Staff Security Engineer - Calix Cloud
Calix
Canada
- Full-time
Architect workforce, workload and customer identity: SSO and Workforce Identity Federation, Workload Identity Federation instead of service account keys, and OAuth 2.0 and OIDC flows for…
Added 16 mins ago
A
Analyste/ingénieur principal ou principale en cybersécurité OT
Alithya
Pickering, ON
- Full-time
Architect OT cyber security programs from scratch;
Added 16 mins ago
C
Media Production Systems Architect (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Added 16 mins ago
A
Sr AI Architect
Accenture
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
As a Lead or Principal AI Architect, you will serve as the definitive technical authority on AI architecture within client engagements and across the practice. You will own the complete,…
Added 32 mins ago
C
Senior Director, Communications
Cogeco
Burlington, ON · Montreal, QC
- Full-time
Architect a modern omnichannel internal communication strategy that cuts through noise and reaches every employee - from corporate offices to our customer facing frontline teams.
Added 47 mins ago
Data Engineer - Snowflake, dbtCore/Cloud, AWS
Aviva
Markham, ON
Added 47 mins ago
QT
Solution Architect - Enterprise AI & Agentic Platforms
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $250,000 to $280,000 CAD / year
- Full-time
Position: Solution Architect - Enterprise AI & Agentic Platforms
Added 47 mins ago
ZS
Cloud Infrastructure Devops Architect
Zodiac Solutions, Inc
Calgary, AB
- Full-time
Added 1 hour ago
AI Engineer
Eclipse Automation
Cambridge, ON
Prototype alternatives quickly, measure results, document findings, and help the Principal AI Architect make evidence-based architecture and technology decisions.
Added 1 hour ago
V
Staff Software Developer / Développeur(se) logiciel principal(e)
Vention
Montreal, QC
- Full-time
10-12+ years of software development experience, including technical leadership at the staff, principal or architect level
Added 1 hour ago
ZS
DevOps Architect
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Azure Administrator Associate and anyone of the Architect certifications - Microsoft Azure 70-534 or 70-535
Added 2 hours ago
W
ServiceNow Implementation Architect
Wipro
Mississauga, ON
- Full-time
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.
Added 2 hours ago
C
Senior Analyst, Strategic Intelligence, Global D&A
Chubb
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…You will also employ AI and technology in your role as you architect and execute continuous scanning, intelligence curation, and the presentation and distribution layer for our digital…
Added 2 hours ago
S
Data & AI Solution Architect
SaskTel
SK · Saskatchewan, Canada
- Contract
Added 2 hours ago
S
AI Data Architect
SaskTel
SK · Saskatchewan, Canada
- Contract
Added 3 hours ago
NB
Chief Artificial Intelligence Architect
National Bank of Canada
Montreal, QC
- Full-time
You are a senior architect recognized not only for your ability to combine strategic vision with deep technical expertise in AI, but also for your strong leadership presence and your…
Added 3 hours ago
GL
Frontend Engineering Lead
Geomagical Labs
Remote, Canada
- Full-time
- Remote
● Architect scalable frontend solutions using modern JavaScript, TypeScript, React, APIs, and cloud technologies.
Added 3 hours ago
VT
AI Engineer - Agentic AI, Commercial Banking
Vision Talent Co.
Toronto, ON
- Contract
…analysis, underwriting, pricing). Works with the AI Solution Architect and AI Product Manager and owns the tuning loop from data and context preparation through offline evaluation, online…
Added 3 hours ago
Q
Forward Deployed Engineer
Quadric
Canada
- Full-time
Port customer workloads onto Chimera - architect, adapt, profile, and write custom kernels when required.
Added 4 hours ago
B
Data Engineer
Buyerlink
Victoria, BC
- Full-time
…raw data into business value at speed. In this role, you’ll architect and own our data infrastructure end-to-end: designing pipelines, optimizing data warehouses on platforms like Snowflake…
Added 4 hours ago
E
Braze Lead Developer
EXL
ON · Ontario, Canada
- Full-time
Braze certification (Developer or Architect) strongly preferred.
Added 4 hours ago
BO
IT & Systems Manager (AI-First)
Bells of Steel
Calgary, AB
- Full-time
You build with Claude Code first, and you check its work after. You let Claude take the lead and you act as the architect. You can explain every change you approve, and you've verified it…
Added 4 hours ago
AT
Senior Data Scientist
Adoc Talent Management
Remote, Canada
- Full-time
- Remote
Architect, validate, and launch full-stack machine learning, data engineering, and AI production systems
Added 4 hours ago
AC
Senior Presales Solutions Architect, AWS
Adastra Corporation
Markham, ON
- Full-time
AWS certifications such as Solutions Architect – Professional, Data Engineer – Associate.

Wipro

ServiceNow Implementation Architect

Mississauga, ON, Canada

The expected compensation for this role ranges from CAD 110000 to CAD 160000 . · Full-time

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Job details

Pay: The expected compensation for this role ranges from CAD 110000 to CAD 160000 .
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Experience: >10 YEARS
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

Job Description

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What You Will Do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What You Bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How We Will Judge Success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

Mandatory Skills: Servicenow-Development

Experience: >10 YEARS

The expected compensation for this role ranges from CAD 110000 to CAD 160000 .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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More about this job

Responsibilities

Lead the technical and process design for ServiceNow implementations, serving as the customer's primary technical contact and setting standards for architecture, integrations, security, testing, and releases. Guide developers through design reviews and complex debugging, define appropriate platform AI approaches, and produce implementation documents and diagrams for customer approval.

Requirements

Requires more than 10 years of ServiceNow development experience, a development background, and experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB. Required certifications are CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification; integration architecture, offshore team leadership, and clear customer communication are also required.

Skills

ServiceNow Architecture
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Security and ACL Design
Technical Leadership
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Source-To-Pay
Project and Demand Intake
Legal Service Delivery
HR Service Flows
Finance Service Flows
Oracle
Workday
Dayforce
REST
SOAP
Integration Hub
MID Server
SSO
Now Assist
AI Agents
MCP
Certified System Administrator
Certified Implementation Specialist in ITSM
Certified Application Developer
Certified Technical Architect
Scoped Applications

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