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Added 8 mins ago
SN
Manager, Facilities Management
Starlim North America
London, ON
- Full-time
…per purchasing process. Manage external service providers and specialist contractors for work requiring additional qualifications, engineering review, testing or…
Added 8 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Full-time
…Medical Imaging procedures. The RN will assist the Radiologist/Specialist during procedures and perform direct nursing assessment and care as appropriate to ensure the safety of clients…
Added 8 mins ago
A
Respite/Disability Worker - Community Specialist II (In-Home)
AdaptAbilities
AB · Edmonton, AB
- $23.44 to $24.62 CAD / hour
- Full-time
The Community Specialist II (CS II) will be reporting to the assigned Program Manager. The CS II is a highly experienced direct support role, typically relating to more complex and…
Added 8 mins ago
M
Senior Travel Claims Specialist
Manulife
Waterloo, ON
- Full-time
Knowledge of medical terminology, medications and their applications, diseases, tests, and treatment modes is an asset.
Added 8 mins ago
M
Sr. Specialist, Risk Oversight and Policy Support
Manulife
Toronto, ON
- Full-time
In this role, the Sr. Specialist, Risk Oversight and Policy Support is a subject matter expert supporting the Manulife Bank Residential Lending team. The incumbent delivers the risk…
Added 23 mins ago
H
Biobank Specialist
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Reporting to the Provincial Manager, Healthy Future Sask, the Biobank Specialist is a provincial position responsible for the design, development, implementation, training, management,…
Added 23 mins ago
RC
ServiceNow Architect
RSM Canada
Toronto, ON
- Full-time
Design and provide guidance for integrations between ServiceNow and enterprise applications using APIs, IntegrationHub, MID Server, web services, and other integration technologies.
Added 23 mins ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Saskatoon, SK
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 23 mins ago
GL
Customer Solutions Specialist
goeasy Ltd.
Prince George, BC
- Full-time
A day in a life of a Customer Solutions Specialist:
Added 23 mins ago
MR
Credit-Free Instructor, Microsoft Word
Mount Royal University
Calgary, AB
- Part-time
Practical experience using Microsoft Office applications in professional or workplace settings.
Added 23 mins ago
C
Senior Identity Security Engineer
CPKC
Calgary, AB
- Full-time
As a Sr. Specialist, Enterprise Security, you will be at the forefront of the organization's identity security strategy, helping protect critical systems through advanced CyberArk PAM, IAM,…
Added 23 mins ago
BH
Specialist Engineer (Grid Telecom Operations)
BC Hydro
BC · Fraser Valley, BC
- Full-time
The Grid Telecom Operations Specialist Engineer is responsible for the following:
Added 23 mins ago
EHS Specialtist
Molson Coors
Chilliwack, BC
In the role of Environmental, Health & Safety (EHS) Specialist working in The Fraser Valley Brewery, Chilliwack BC you will be part of the Environmental Health and Safety Team. You will…
Added 23 mins ago
SC
Service Ontario - Bilingual Customer Support Specialist - French and English
Staples Canada
Toronto, ON · Scarborough, ON
- $18.2 to $20.15 CAD / hour
- Full-time
…and documents, from driver's license renewals to health card applications, all within the familiar environment of their local Staples store. The Customer Support Specialist is directly…
Added 23 mins ago
PR
Samsung Home Electronics Sales and Product Specialist
Premium Retail Services
Quebec, QC
- Full-time
As a Samsung Sales and Product Specialist, you’ll spark sales in retail stores, promote products and excite customers about everything Samsung TV. Growing sales for Premium clients is the…
Added 23 mins ago
V
Accounts Payable Specialist, NA
Vantage
Montreal, QC
- Full-time
Vantage seeks an experienced Accounts Payable Specialist to join the North American Shared Services team. This position analyzes and processes complex accounts payable transactions,…
Added 39 mins ago
VD
Accounts Payable Specialist, NA
Vantage Data Centers
Montreal, QC
- Full-time
Vantage seeks an experienced Accounts Payable Specialist to join the North American Shared Services team. This position analyzes and processes complex accounts payable transactions,…
Added 39 mins ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
Kelowna, BC · Penticton 1, BC · Vancouver, BC · Vernon, BC · West Kelowna, BC
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 39 mins ago
RB
Client Advisor
Royal Bank of Canada
Kerrobert, SK
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 39 mins ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
Saskatoon, SK
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 39 mins ago
RB
Banking Advisor
Royal Bank of Canada
Thunder Bay, ON
- Full-time
…client in an office, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences, as well as drive client…
Added 39 mins ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
Calgary, AB
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)
Added 39 mins ago
RB
Banking Advisor Intern
Royal Bank of Canada
Oakville, ON
- Full-time
…client in an office, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences, as well as drive client…
Added 54 mins ago
A
Specialiste en certification de système carburant avion / Fuel Certification Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 54 mins ago
MC
Spécialiste principal(e), Apprentissage et Développement, Canada / Senior Specialist, Learning & Development, Canada
Merck Canada
Kirkland, QC
- Full-time

Wipro

ServiceNow Implementation Architect

Mississauga, ON, Canada

The expected compensation for this role ranges from CAD 110000 to CAD 160000 . · Full-time

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Job details

Pay: The expected compensation for this role ranges from CAD 110000 to CAD 160000 .
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Experience: >10 YEARS
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

Job Description

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What You Will Do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What You Bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How We Will Judge Success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

Mandatory Skills: Servicenow-Development

Experience: >10 YEARS

The expected compensation for this role ranges from CAD 110000 to CAD 160000 .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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More about this job

Responsibilities

Lead the technical and process design for ServiceNow implementations, serving as the customer's primary technical contact and setting standards for architecture, integrations, security, testing, and releases. Guide developers through design reviews and complex debugging, define appropriate platform AI approaches, and produce implementation documents and diagrams for customer approval.

Requirements

Requires more than 10 years of ServiceNow development experience, a development background, and experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB. Required certifications are CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification; integration architecture, offshore team leadership, and clear customer communication are also required.

Skills

ServiceNow Architecture
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Security and ACL Design
Technical Leadership
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Source-To-Pay
Project and Demand Intake
Legal Service Delivery
HR Service Flows
Finance Service Flows
Oracle
Workday
Dayforce
REST
SOAP
Integration Hub
MID Server
SSO
Now Assist
AI Agents
MCP
Certified System Administrator
Certified Implementation Specialist in ITSM
Certified Application Developer
Certified Technical Architect
Scoped Applications

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