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Added 3 mins ago
RB
Senior Manager, Social Content & Communities
Royal Bank of Canada
Toronto, ON
- Full-time
RBC Enterprise Social Media is our center of excellence - the place where social strategy is conceived, built, and scaled across one of Canada's most recognized brands. We're looking for an…
Added 3 mins ago
RB
Senior AI Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Application Development, Application Integrations, Application Maintenance, Applications Architecture, Detail-Oriented, Enterprise Application Delivery, Group Problem Solving, Programming…
Added 3 mins ago
K
Sales Operations Analyst - Payward Services
Kraken
Remote, Canada
- Full-time
- Remote
Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified…
Added 3 mins ago
M
People AI Solutions Designer
McKesson
Mississauga, ON
- Full-time
Lead the prototype and build, partnering closely with UX designer for interface designs and McKesson Technology for complex enterprise solutions
Added 18 mins ago
Data Engineer - Snowflake, dbtCore/Cloud, AWS
Aviva
Markham, ON
Aviva Canada is looking for a Data Engineer to support our enterprise data modernization journey. You’ll use your expertise across modern and legacy platforms to build robust data pipelines…
Added 18 mins ago
H
Principal Engineer
Hays
Sudbury, ON
- Full-time
Proficiency with 3D mine design software, backfill system modelling tools, and other relevant engineering applications.
Added 18 mins ago
C
Senior Web Developer
Connexall
Toronto, ON
- Full-time
…communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT platform, purpose built for the healthcare industry. Connexall® delivers a customizable suite of…
Added 18 mins ago
EC
Senior Account Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
Experience selling enterprise technology, software, or GIS‑related solutions is an asset.
Added 48 mins ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
This role is broader than traditional assessment delivery. It is an enterprise leadership and transformation opportunity to turn fragmented, document-heavy processes into an integrated,…
Added 48 mins ago
Senior IT Systems Administrator
PressReader
Richmond, BC
Install, configure, maintain, and troubleshoot enterprise workstations, servers, hardware, and related software in accordance with established procedures.
Added 48 mins ago
PowerBI Technical Lead
NTT DATA Services
Toronto, ON
5+ years of Design efficient data models integrating Power BI with Snowflake and other enterprise data sources. Troubleshoot reporting, performance, refresh, and upstream data-quality…
Added 1 hour ago
R
Senior Manager, Social Content & Communities
RBC
Toronto, ON
- Full-time
RBC Enterprise Social Media is our center of excellence - the place where social strategy is conceived, built, and scaled across one of Canada's most recognized brands. We're looking for an…
Added 1 hour ago
DevOps Engineer - Game Developer Experience
Electronic Arts
Vancouver, BC
Reporting to a Senior Engineering Manager within the Game Developer Experience (GDX) team, you'll design, build, and maintain enterprise-grade development pipelines for EA's video games and…
Added 1 hour ago
GD
AI Governance & Risk Manager
General Dynamics Missions System International
Ottawa, ON
- $120,000 to $160,000 CAD / year
- Full-time
…the establishment, execution, and continuous evolution of the enterprise AI governance…
Added 1 hour ago
Partner Marketing and Events Lead
Dayforce
Calgary, AB · Kitchener, ON · Ottawa, ON · QC
Experience in HCM, SaaS, enterprise software, HR technology, workforce management, payroll, or adjacent B2B technology markets.
Added 1 hour ago
NA
Senior Director Finance
Nelson/Kraft and Associates
Calgary, AB
- $125,000 to $130,000 CAD / year
- Full-time
…finance leader and trusted second-in-command. The role provides enterprise leadership across accounting, financial reporting, grants, budgeting and forecasting, treasury, audit, internal…
Added 1 hour ago
T
DevOps Engineer
TEEMA
Montreal, QC
- $65 to $77 CAD / hour
- Contract
Senior DevSecOps Developer – CIAM / Identity & Access Management
Added 1 hour ago
AI Engineer
Eclipse Automation
Cambridge, ON
Eclipse Automation is advancing a multi-year digital transformation that connects AI, engineering data, simulation, and enterprise systems to change how custom automation machines are…
Added 1 hour ago
INVESTIGATIVE ANALYST (CONTRACT)
Green Shield Canada
Calgary, AB · Toronto, ON · Windsor, ON
disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess
Added 1 hour ago
P
Senior IT Systems Administrator
PressReader
Richmond, BC
- Full-time
Install, configure, maintain, and troubleshoot enterprise workstations, servers, hardware, and related software in accordance with established procedures.
Added 1 hour ago
E
Information Technology Audit Manager
emergiTEL
Toronto, ON
- Full-time
As an Audit Manager, you will execute and support technology-focused audits across enterprise platforms, applications, infrastructure, and systems. You will assess IT risks, evaluate…
Added 1 hour ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Coordinating and delivering workstreams associated with the implementation of a new enterprise e-permitting solution, including business process review and redesign, system configuration,…
Added 1 hour ago
P
Outbound Product Manager – 12 month contract
PointClickCare
Mississauga, ON
- Contract
5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology.
Added 1 hour ago
CT
Senior ML/AI Engineer, Advanced Analytics & Modelling - Customer Intelligence Platforms
Canadian Tire Corporation
Toronto, ON
- Full-time
Support Personalization and other enterprise use cases, translating requirements into platform enhancements and resolving model, data, integration and production issues.
Added 1 hour ago
S
Consumer Experience (CX) Strategy lead
Sanofi
Toronto, ON
- Full-time
7+ years of hands-on as a CX/UX strategist at a large global enterprise experience, agency, consulting or Start-up/scale-up is a must, in the context of digital product or software design.

Wipro

ServiceNow Implementation Architect

Mississauga, ON, Canada

The expected compensation for this role ranges from CAD 110000 to CAD 160000 . · Full-time

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Job details

Pay: The expected compensation for this role ranges from CAD 110000 to CAD 160000 .
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Experience: >10 YEARS
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

Job Description

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What You Will Do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What You Bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How We Will Judge Success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

Mandatory Skills: Servicenow-Development

Experience: >10 YEARS

The expected compensation for this role ranges from CAD 110000 to CAD 160000 .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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More about this job

Responsibilities

Lead the technical and process design for ServiceNow implementations, serving as the customer's primary technical contact and setting standards for architecture, integrations, security, testing, and releases. Guide developers through design reviews and complex debugging, define appropriate platform AI approaches, and produce implementation documents and diagrams for customer approval.

Requirements

Requires more than 10 years of ServiceNow development experience, a development background, and experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB. Required certifications are CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification; integration architecture, offshore team leadership, and clear customer communication are also required.

Skills

ServiceNow Architecture
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Security and ACL Design
Technical Leadership
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Source-To-Pay
Project and Demand Intake
Legal Service Delivery
HR Service Flows
Finance Service Flows
Oracle
Workday
Dayforce
REST
SOAP
Integration Hub
MID Server
SSO
Now Assist
AI Agents
MCP
Certified System Administrator
Certified Implementation Specialist in ITSM
Certified Application Developer
Certified Technical Architect
Scoped Applications

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