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Added 14 mins ago
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Lead AI.Net Developer
Digitive
Canada
- Contract
Developer Productivity & Tooling Integration: Develop custom extensions, plugins, and automation scripts integrated into GitHub Copilot, GitHub Actions, and Microsoft developer toolchains…
Added 14 mins ago
RC
ServiceNow Architect
RSM Canada
Toronto, ON
- Full-time
Develop solution architecture, technical designs, integration strategies, data models, and implementation approaches that align with client enterprise architecture and ServiceNow best…
Added 14 mins ago
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Senior Consultant, Deal Transformation & Post Merger Integration
Deloitte
Toronto, ON
- Full-time
As part of our Deal Transformation & Post Merger Integration Team (DT&PMI) Enterprise Profitability team, you will directly support our Project Managers. Your day-to-day responsibility will…
Added 14 mins ago
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Senior Identity Security Engineer
CPKC
Calgary, AB
- Full-time
Support enterprise IAM capabilities, including identity lifecycle management, provisioning, deprovisioning, authentication, authorization, federation, SSO, MFA, conditional access, and…
Added 14 mins ago
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Senior AI Developer / Generative AI Engineer
ThoughtStorm
Toronto, ON
- Contract
Strong hands-on expertise in Python and SQL, with experience in software engineering and developing production-ready AI applications and enterprise solutions.
Added 14 mins ago
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Application Architect SAP BTP FIORI
Hays
Calgary, AB
- Contract
·Must be Experienced in SAP BTP - Cloud Application Programming Model, CPI, SAP UI5 / Fiori, SAP ABAP - OData, SAP Enterprise portal, jQuery, Node.js, JavaScript along with JAVA.
Added 15 mins ago
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Sr AI Architect
Accenture
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…and purposefully aligned to client business objectives and enterprise-grade…
Added 15 mins ago
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Technical Expert, Engineering - EWIS Integrator
Cyient
Montreal, QC
- Full-time
…act as a technical authority, shape design strategy, and lead enterprise-level technical alignment and capability development. Your work will focus on the physical integration of electrical…
Added 30 mins ago
RB
Senior AI Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
· Integrate with enterprise authentication, storage, and other platform services.
Added 30 mins ago
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People AI Solutions Designer
McKesson
Mississauga, ON
- Full-time
Lead the prototype and build, partnering closely with UX designer for interface designs and McKesson Technology for complex enterprise solutions
Added 46 mins ago
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Product Owner
Insight Global
Toronto, ON
- Contract
…banking application, ensuring successful partner and technology integration with the platforms. You will lead agile teams through the development lifecycle and ensure timely delivery of…
Added 46 mins ago
TS
Director, Program Management
The Salvation Army in Canada
Toronto, ON
- Full-time
…clarity, and purpose. The role is key to ensuring seamless integration, high availability, scalability, and high adoption of IT solutions that serve TSA’s…
Added 46 mins ago
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Senior Web Developer
Connexall
Toronto, ON
- Full-time
…communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT platform, purpose built for the healthcare industry. Connexall® delivers a customizable suite of…
Added 1 hour ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
This role is broader than traditional assessment delivery. It is an enterprise leadership and transformation opportunity to turn fragmented, document-heavy processes into an integrated,…
Added 1 hour ago
PowerBI Technical Lead
NTT DATA Services
Toronto, ON
The candidate should have strong hands-on Power BI expertise along with solid working knowledge of Snowflake, data modeling, and modern data-integration patterns.
Added 1 hour ago
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Senior Director Finance
Nelson/Kraft and Associates
Calgary, AB
- $125,000 to $130,000 CAD / year
- Full-time
…finance leader and trusted second-in-command. The role provides enterprise leadership across accounting, financial reporting, grants, budgeting and forecasting, treasury, audit, internal…
Added 1 hour ago
AI
Data & Analytics Leader - BFSI, AI Transformation
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
We are seeking an experienced Data & Analytics Leader to help shape and grow enterprise transformation programs across the financial services sector. This role brings together data…
Added 1 hour ago
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Senior ServiceNow Developer
Procom
Toronto, ON
- Contract
…Asset Management (HAM), Software Asset Management (SAM), and enterprise inventory management. The position involves hands-on development, integration, and optimization of ServiceNow…
Added 1 hour ago
AI Engineer
Eclipse Automation
Cambridge, ON
…focus on AI systems, agents, retrieval, evaluation, and model integration. The remaining work will apply full-stack development, APIs, data pipelines, and enterprise integration to support…
Added 2 hours ago
CT
Senior ML/AI Engineer, Advanced Analytics & Modelling - Customer Intelligence Platforms
Canadian Tire Corporation
Toronto, ON
- Full-time
Support Personalization and other enterprise use cases, translating requirements into platform enhancements and resolving model, data, integration and production issues.
Added 2 hours ago
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Director, Digital & Information Management
AtkinsRéalis
Mississauga, ON · Toronto, ON
- Full-time
Establish and govern enterprise-wide information management frameworks, including data governance, metadata standards, and document control processes.
Added 2 hours ago
AI
Technical Product Manager - Platforms & Integrations
Accurant International
Remote, Canada
- $120,000 to $140,000 CAD / year
- Full-time
- Remote
Work with device OEMs, technology partners, and utility vendors to understand capabilities, limitations, and integration requirements.
Added 2 hours ago
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Senior AI Engineer
RBC
Toronto, ON
- Full-time
· Integrate with enterprise authentication, storage, and other platform services.
Added 2 hours ago
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RQ11674 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
environments, including the execution of systems integration tests, specialized
Added 2 hours ago
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ServiceNow Implementation Architect
Wipro
Mississauga, ON
- Full-time
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.

Wipro

ServiceNow Implementation Architect

Mississauga, ON, Canada

The expected compensation for this role ranges from CAD 110000 to CAD 160000 . · Full-time

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Job details

Pay: The expected compensation for this role ranges from CAD 110000 to CAD 160000 .
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Experience: >10 YEARS
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

Job Description

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What You Will Do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What You Bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How We Will Judge Success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

Mandatory Skills: Servicenow-Development

Experience: >10 YEARS

The expected compensation for this role ranges from CAD 110000 to CAD 160000 .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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More about this job

Responsibilities

Lead the technical and process design for ServiceNow implementations, serving as the customer's primary technical contact and setting standards for architecture, integrations, security, testing, and releases. Guide developers through design reviews and complex debugging, define appropriate platform AI approaches, and produce implementation documents and diagrams for customer approval.

Requirements

Requires more than 10 years of ServiceNow development experience, a development background, and experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB. Required certifications are CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification; integration architecture, offshore team leadership, and clear customer communication are also required.

Skills

ServiceNow Architecture
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Security and ACL Design
Technical Leadership
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Source-To-Pay
Project and Demand Intake
Legal Service Delivery
HR Service Flows
Finance Service Flows
Oracle
Workday
Dayforce
REST
SOAP
Integration Hub
MID Server
SSO
Now Assist
AI Agents
MCP
Certified System Administrator
Certified Implementation Specialist in ITSM
Certified Application Developer
Certified Technical Architect
Scoped Applications

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