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Added 1 min ago
DC
Information Technology Support Specialist
Dillon Consulting Limited
London, ON
- Full-time
Dillon’s Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to work…
Added 1 min ago
WT
Senior Manager, Indirect Tax
Wealthsimple Technologies
Remote, Canada
- $152,000 to $190,000 CAD / year
- Full-time
- Remote
…own corporate tax position. We're deliberately building out specialist tax functions: one lane owns direct tax, another owns transfer pricing and international tax, this role will own the…
Added 1 min ago
SI
Senior User Experience Design Specialist
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
…and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of…
Added 15 mins ago
L
Technical and Regulatory Quality Specialist - Contract (Onsite- Toronto, ON)
LifeLabs
Toronto, ON
- $74,941 to $95,549 CAD / year
Job Title: Technical and Regulatory Quality Specialist
Added 15 mins ago
AG
Sr. Specialist, Custom Client Analytics
Adelphi Group
Toronto, ON
- Full-time
We are seeking a Sr. Specialist to support and contribute to our Custom Client Analytics (CCA) solutions team. Reporting to the Director of the CCA consulting practice within Flywheel’s…
Added 15 mins ago
KC
EOI - Program Administrator, GNHH
Kingston Community Health Centres
Greater Napanee, ON · Napanee, Ontario
- Full-time
…of high-quality services. This includes supporting embedded specialist clinics, as necessary. The Program Administrator ensures smooth and efficient operations and creates a welcoming and…
Added 15 mins ago
KC
EOI - Medical Secretary, MKHH
Kingston Community Health Centres
Kingston, ON
- Full-time
Books, cancels, makes reminder calls and re-schedules client appointments, as required, including prescription renewals, specialist referrals, and diagnostic procedures;
Added 15 mins ago
A
Specialist, Accounts Payable, Accounts Receivable & Billing
API
Edmonton, AB
- Full-time
We are seeking an experienced, detail-oriented Specialist, Accounts Payable, Accounts Receivable & Billing to support its day-to-day financial operations.
Added 15 mins ago
NS
LTO - LAC Prep P/J/I Prep
Nipissing-Parry Sound Catholic District School Board
Sturgeon Falls, ON
- Full-time
Special Education Part II or Specialist would be an asset
Added 15 mins ago
I
Quality Specialist
IPG
Truro, NS
- Full-time
Position Purpose: The QA Specialist is responsible for driving operational excellence and ensuring product and process quality across the site. This role integrates continuous improvement…
Added 15 mins ago
ME
Health & Safety Specialist (Environmental) [14449]
MEDA Engineering & Technical Services
Oshawa, ON
- $60,000 to $80,000 CAD / year
- Full-time
Added 16 mins ago
CL
Organizational Design Consultant
Community Living BC
Vancouver, BC
- Full-time
Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.
Added 16 mins ago
EA
Senior Technical Consultant
Elios AI
Vancouver, BC
- Full-time
The client is a specialist source-to-pay consultancy that advises on, implements, and drives value from market-leading spend management cloud platforms. Their projects are full lifecycle…
Added 16 mins ago
SM
Plumber
Simcoe Muskoka Catholic District School Board
Barrie, ON
- Full-time
OWWA Cross Connection Control Specialist Certification considered an asset
Added 30 mins ago
A
Digital Transformation Strategy Implementation Specialist
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
As a Manufacturing Strategy Specialist, you will work with clients to quickly assess their manufacturing and operational environments, identify improvement opportunities and develop…
Added 30 mins ago
TC
Senior Fund Accountant (Waterfall Specialization)
The Citco Group Limited
Toronto, ON
- Full-time
This Specialist will serve as a Subject Management Expert and demonstrates leadership skills in coaching, motivating team members and dealing with clients and counterparts in other groups.…
Added 30 mins ago
T
Business Banking Specialist
TD
AB
- Full-time
…barriers so that you can participate throughout the interview…
Added 30 mins ago
D
Senior Advisor, Operational efficiency
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies. More…
Added 30 mins ago
D
Senior Advisor, Marketing
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…fields. Interpersonal savvy is therefore essential. You serve as specialist advisor and subject matter expert, as well as resource person and coach for decision-making bodies.More…
Added 30 mins ago
D
Business Analyst, Business strategies
Desjardins
Montreal, QC
- Full-time
…multiple parties are therefore essential. You lead and serve as specialist to teams and decision-making bodies. More specifically, you will be required to…
Added 45 mins ago
E
IT Desktop Support
Evertz
Burlington, ON
- Full-time
We are seeking an IT Support Specialist to provide exceptional technical support for end-user computing environments across Windows, Linux and macOS platforms. The successful candidate will…
Added 45 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Vaudreuil-Dorion, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 45 mins ago
NB
Cybersecurity advisor - Data protection DLP
National Bank of Canada
Montreal, QC
- Full-time
A career as a Cybersecurity Advisor within the Data Protection team at National Bank means acting as a specialist in preventing the exfiltration of data at rest and in transit.
Added 45 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 1 hour ago
P
Technical Customer Success Engineer
Procurify
Remote, Canada
- Contract
- Remote
Technical Integration Specialist (One Year Contract)

Wipro

ServiceNow Implementation Architect

Mississauga, ON, Canada

The expected compensation for this role ranges from CAD 110000 to CAD 160000 . · Full-time

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Job details

Pay: The expected compensation for this role ranges from CAD 110000 to CAD 160000 .
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Experience: >10 YEARS
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

Job Description

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What You Will Do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What You Bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How We Will Judge Success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

Mandatory Skills: Servicenow-Development

Experience: >10 YEARS

The expected compensation for this role ranges from CAD 110000 to CAD 160000 .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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More about this job

Responsibilities

Lead the technical and process design for ServiceNow implementations, serving as the customer's primary technical contact and setting standards for architecture, integrations, security, testing, and releases. Guide developers through design reviews and complex debugging, define appropriate platform AI approaches, and produce implementation documents and diagrams for customer approval.

Requirements

Requires more than 10 years of ServiceNow development experience, a development background, and experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB. Required certifications are CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification; integration architecture, offshore team leadership, and clear customer communication are also required.

Skills

ServiceNow Architecture
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Security and ACL Design
Technical Leadership
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Source-To-Pay
Project and Demand Intake
Legal Service Delivery
HR Service Flows
Finance Service Flows
Oracle
Workday
Dayforce
REST
SOAP
Integration Hub
MID Server
SSO
Now Assist
AI Agents
MCP
Certified System Administrator
Certified Implementation Specialist in ITSM
Certified Application Developer
Certified Technical Architect
Scoped Applications

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