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Added 27 mins ago
V
Staff Software Developer / Développeur(se) logiciel principal(e)
Vention
Montreal, QC
- Full-time
Set the technical direction for the team, and mentor engineers at all levels in agile software development
Added 27 mins ago
Director, Research Ethics & Infrastructure
University of Saskatchewan
Saskatoon, SK
…infrastructure across the university. This position leads the planning, development, sustainability, and modernization of scientific equipment, facilities, and research infrastructure…
Added 27 mins ago
PC
Bilingual Event Coordinator
Parkinson Canada
Ottawa, ON
- $52,500 to $57,500 CAD / year
- Full-time
Computer literacy (Microsoft Office Suite, Online Event Fundraising Software).
Added 42 mins ago
I
Frontend Developer - Angular
Infoya
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
…collaborate with architects, business analysts, quality analysts, and project managers to deliver accessible, reliable…
Added 57 mins ago
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Stage - Hiver - Responsable de la gestion des stocks / Internship-Winter-Material Management Lead
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Longueuil, QC
- Full-time
Added 57 mins ago
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Consumer Experience (CX) Strategy lead
Sanofi
Toronto, ON
- Full-time
Position Title: Consumer Experience (CX) Strategy lead
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Frontend Developer - Angular
INFOYA
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
analysts, quality analysts, and project managers to deliver accessible,
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RQ11674 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
IT lead of each project as well as the project team members in the analysis,
Added 57 mins ago
M
RQ11844 - Software Developer - Senior
Maarut
Toronto, ON
- Contract
The objective of this project is to build a modern online Registration system
Added 57 mins ago
AI
IVR-Contact Centre Engineer
Apptoza Inc.
Toronto, ON
- Full-time
Lead the design, development, implementation, and support of IVR and Contact Center applications.
Added 57 mins ago
W
ServiceNow Implementation Architect
Wipro
Mississauga, ON
- Full-time
…and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical…
Added 1 hour ago
C
AI Enablement Specialist
CIMA+
Montreal, QC
- Full-time
Working closely with the Team Lead, AI Adoption, the AI Development team, Talent & Culture, and business teams, you will support initiatives that increase AI adoption and business value.…
Added 1 hour ago
Quality Control Representative - Orillia
VCNA
Orillia, ON
Lead process improvement project in a team setting with other CBM Employees.
Added 1 hour ago
B
Senior Manager, Physical Security
BGIS
Markham, ON
- Full-time
Support and – when required – lead risk-driven investigative work relating to background investigations, acquisitions and corporate reputation. Utilizes incident management software to…
Added 1 hour ago
I
Senior QA Analyst
Indidual
Toronto, ON
- Contract
· The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work…
Added 1 hour ago
T
Performance Engineering Lead
TD
Mississauga, ON · Toronto, ON
- Full-time
…strategies, applying the practices of computer science and software engineering to the design and development of large, complex…
Added 2 hours ago
PH
Coding Application Specialist, Coding Services
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Surrey, BC
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…(CHIMA) Certified. Education in computer science/programming and project management would be an asset.Travel between HIM sites requires access to a vehicle and a valid BC Driver’s License.…
Added 2 hours ago
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Manager of Recreation & Community Operations
Municipality of Grey Highlands
Markdale, ON
- $102,394.5 to $119,769 CAD / year
- Full-time
…provides leadership and support to the Parks & Recreation Team Lead, Community Relations Coordinator, and departmental staff while ensuring efficient service delivery, strong customer…
Added 2 hours ago
Director, Surveys and Geomatics
Infrastructure Ontario
Toronto, ON
Lead the development of new GIS guidelines, specifications, and standards that set a benchmark for the industry and improve data integration and accessibility.
Added 2 hours ago
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Lead HVAC Design & Drafting Technologist
Kent
Calgary, AB
- Part-time
Kent is looking for a Lead Heating, Ventilation, and Air Conditioning (HVAC) Design and Drafting Technologist to prepare engineering designs, drawings, building information models, and…
Added 2 hours ago
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ServiceNow Architect
RSM US LLP
Toronto, ON
- Full-time
…will establish technical direction, guide solution design and development, promote platform best practices, and help clients maximize the long-term value of their ServiceNow…
Added 2 hours ago
VP
System Integration Project Manager
Vista Projects
Calgary, AB
- Full-time
The System Integration Project Manager leads the delivery of SI projects at the intersection of engineering data, application development and emerging AI tooling. This role coordinates the…
Added 2 hours ago
A
PeopleSoft HCM Technical Delivery Lead
Ampstek
Mississauga, ON
- Contract
Role : PeopleSoft HCM Technical Delivery Lead
Added 2 hours ago
EA
Facilities Manager
Execaire Aviation
Dorval, QC
- Full-time
Proficiency with Microsoft 365 applications and working knowledge of project management, facilities management, and other relevant business software and tools.
Added 2 hours ago
Senior Application Developer (Computer Services Officer 4)
The Government of Nova Scotia
Halifax, NS
As a Senior Application Developer within the Citizen and Business Services team, you will lead the design, development, modernization, and support of enterprise-grade applications and…

Wipro

ServiceNow Implementation Architect

Mississauga, ON, Canada

The expected compensation for this role ranges from CAD 110000 to CAD 160000 . · Full-time

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Job details

Pay: The expected compensation for this role ranges from CAD 110000 to CAD 160000 .
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Experience: >10 YEARS
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

Job Description

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What You Will Do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What You Bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How We Will Judge Success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

Mandatory Skills: Servicenow-Development

Experience: >10 YEARS

The expected compensation for this role ranges from CAD 110000 to CAD 160000 .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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More about this job

Responsibilities

Lead the technical and process design for ServiceNow implementations, serving as the customer's primary technical contact and setting standards for architecture, integrations, security, testing, and releases. Guide developers through design reviews and complex debugging, define appropriate platform AI approaches, and produce implementation documents and diagrams for customer approval.

Requirements

Requires more than 10 years of ServiceNow development experience, a development background, and experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB. Required certifications are CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification; integration architecture, offshore team leadership, and clear customer communication are also required.

Skills

ServiceNow Architecture
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Security and ACL Design
Technical Leadership
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Source-To-Pay
Project and Demand Intake
Legal Service Delivery
HR Service Flows
Finance Service Flows
Oracle
Workday
Dayforce
REST
SOAP
Integration Hub
MID Server
SSO
Now Assist
AI Agents
MCP
Certified System Administrator
Certified Implementation Specialist in ITSM
Certified Application Developer
Certified Technical Architect
Scoped Applications

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