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Added 1 min ago
MM
Trade Compliance Analyst
MTU Maintenance Canada
Delta, BC
- Full-time
Support the release of global shipments that have been blocked or flagged by the Global Trade Services (GTS) system implemented by MTU Canada in SAP. Conduct commodity jurisdiction and…
Added 1 min ago
C
Data Migration Specialist
CATALIS
AB · Edmonton, AB
- Full-time
Help map legacy CAMA and tax data to the target system, gathering answers from SMEs and client staff
Added 1 min ago
MM
Oliver Wyman -Private Capital – Consultant (Toronto)
Marsh McLennan
Toronto, ON
- Full-time
Oliver Wyman’s Private Equity team in North America are looking to hire consultants to support its rapid growth. The team works with private equity investors throughout the deal transaction…
Added 16 mins ago
SL
Specialist, Supplier Relationship Management
Sun Life
Waterloo, ON · Sun Life Waterloo King
- Full-time
The Specialist, Supplier Relationship Management will report to the Manager, Supplier Relationship Management and will support the Operations team in the effective management of third-party…
Added 31 mins ago
TS
Building Automation Systems (BAS) Engineer/Technician
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Provide technical support and recommendations to clients regarding system operation and upgrades.
Added 31 mins ago
CF
MFS Program Specialist
Canadian Forces Morale and Welfare Services
Cold Lake, AB
- Full-time
The Military Family Services Program Specialist will recommend referral and follow-up services for CAF members and their families requiring specialized professional services within and…
Added 31 mins ago
BC
Technical Support Specialist
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
In its mission to support the arts, Banff Centre includes departments across campus that range from Marketing, Development, hotel guest services, arts administration, and more. The…
Added 31 mins ago
ST
Apprenticeship Training Specialist
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- Full-time
The Apprenticeship Training Specialist plays a key role in supporting the delivery of apprenticeship training across Ontario’s skilled trades system. Reporting to the Manager, Training &…
Added 31 mins ago
BH
Asset Management Specialist
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
Develop Power System asset health programs: establish strategies, drive improvements, maintain governance, and report on asset health to senior management to support investment decisions…
Added 31 mins ago
SI
Manager, Health & Safety
Saputo Inc.
Port Coquitlam, BC
- Full-time
Saputo Dairy Products Canada is seeking a passionate Health & Safety Regional Specialist for an existing opportunity within our organization. The chosen candidate will be responsible for…
Added 1 hour ago
SM
Social Worker, Women's Health Centre
St. Michael's Hospital
Toronto, ON
- Temporary
…homelessness and families that intersect with the child welfare system. Social work services include psychosocial assessment, risk assessment, interventions and case management with a focus…
Added 1 hour ago
TB
Digital & eCommerce Specialist
The Beer Store
Bolton, ON
- Full-time
We are currently searching for a Digital & eCommerce Specialist, reporting to the Project Manager, Digital &eCommerce. This vacancy is a full-time, permanent opportunity. The Digital &…
Added 1 hour ago
AE
Supply Chain Analystics Specialist (Temporary Position)
Agnico Eagle Mines Limited
Rouyn-Noranda, QC
- Full-time
The Support and Development Center provide services to Agnico Eagle's various Canadian and / or international mining operations in a variety of areas, including administration, financial…
Added 1 hour ago
R
Senior Broadcast Technologist (T & I) (On-site)
Radio-Canada
Toronto, ON
- Full-time
We are looking for a Broadcast and IT Systems Specialist to support the studio, content creation, and presentation groups with technical issues as well as help implement groundbreaking…
Added 1 hour ago
CC
Payroll & Administration Coordinator
CMA CGM
Montreal, QC
- Contract
In this hybrid role, the Payroll & Administration Specialist is responsible for processing the Canadian payroll with the ADP Service provider Team while ensuring reliable day-to-day office…
Added 1 hour ago
MC
Senior Test Engineering Specialist (36135)
Myticas Consulting
Gatineau, QC
- Full-time
Support System Acceptance Planning activities for Launch and Early Orbit Phase (LEOP) and In-Orbit Testing (IOT).
Added 1 hour ago
RE
2630 Bilingual Payroll Specialist
RedBranch Executive Search & Recruitment
Mississauga, ON
- $85,000 to $90,000 CAD / year
- Full-time
2630 BILINGUAL Payroll Specialist (French/English)
Added 1 hour ago
E
QA Specialist
Entrust
Ottawa, ON
- Full-time
As a QA Specialist in our Ottawa office, you will help validate the quality, reliability, usability, and security of Entrust software solutions used by government, enterprise, and financial…
Added 1 hour ago
MC
DevOps Specialist - Kubernetes (35700)
Myticas Consulting
Ottawa, ON
- Full-time
We are looking for an experienced IT Specialist with strong Kubernetes expertise to manage, support, and optimize containerized applications and infrastructure. The ideal candidate will…
Added 1 hour ago
MS
Data Lifecycle Management (DLM) Specialist (Hybrid) / Spécialiste de la gestion du cycle de vie des données (hybride)
Morgan Stanley
Montreal, QC
- Full-time
We're seeking someone to join our team as a Data Lifecycle Management (DLM) Specialist in Information Management to work closely with business and technology teams to review new or changing…
Added 1 hour ago
CS
Customs and Trade Specialist I
Columbia Sportswear Company
London, ON
- Full-time
The Customs and Trade team is looking for a Customs and Trade Specialist I at our Canada Headquarters located in London, Ontario. Reporting to the Canada Customs and Trade Program Manager,…
Added 1 hour ago
SN
Manager, Facilities Management
Starlim North America
London, ON
- Full-time
…grounds, infrastructure, utilities and facility-related systems in support of a 24/7 manufacturing operation. Lead the Facility Cleaning and Facility Technical teams and provide hands-on…
Added 1 hour ago
M
Senior Travel Claims Specialist
Manulife
Waterloo, ON
- Full-time
Help colleagues and Third-Party Provider partners adjust to new processes and support a smooth handover of work when claims between providers.
Added 1 hour ago
M
Sr. Specialist, Risk Oversight and Policy Support
Manulife
Toronto, ON
- Full-time
In this role, the Sr. Specialist, Risk Oversight and Policy Support is a subject matter expert supporting the Manulife Bank Residential Lending team. The incumbent delivers the risk…
Added 1 hour ago
H
Biobank Specialist
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Reporting to the Provincial Manager, Healthy Future Sask, the Biobank Specialist is a provincial position responsible for the design, development, implementation, training, management,…

Wipro

ServiceNow Implementation Architect

Mississauga, ON, Canada

The expected compensation for this role ranges from CAD 110000 to CAD 160000 . · Full-time

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Job details

Pay: The expected compensation for this role ranges from CAD 110000 to CAD 160000 .
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Experience: >10 YEARS
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

Job Description

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What You Will Do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What You Bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How We Will Judge Success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

Mandatory Skills: Servicenow-Development

Experience: >10 YEARS

The expected compensation for this role ranges from CAD 110000 to CAD 160000 .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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More about this job

Responsibilities

Lead the technical and process design for ServiceNow implementations, serving as the customer's primary technical contact and setting standards for architecture, integrations, security, testing, and releases. Guide developers through design reviews and complex debugging, define appropriate platform AI approaches, and produce implementation documents and diagrams for customer approval.

Requirements

Requires more than 10 years of ServiceNow development experience, a development background, and experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB. Required certifications are CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification; integration architecture, offshore team leadership, and clear customer communication are also required.

Skills

ServiceNow Architecture
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Security and ACL Design
Technical Leadership
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Source-To-Pay
Project and Demand Intake
Legal Service Delivery
HR Service Flows
Finance Service Flows
Oracle
Workday
Dayforce
REST
SOAP
Integration Hub
MID Server
SSO
Now Assist
AI Agents
MCP
Certified System Administrator
Certified Implementation Specialist in ITSM
Certified Application Developer
Certified Technical Architect
Scoped Applications

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