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Added 32 mins ago
S
Rail Maintenance Facility Director – Engineering Services
SYSTRA
Toronto, ON
- Full-time
Lead multidisciplinary technical reviews and integration of facility civil, structural, mechanical and electrical infrastructure with specialized rail systems, including signalling,…
Added 32 mins ago
JG
Senior DevOps & Python Platform Engineering Specialist
J&M Group
Montreal, QC
- Contract
We are looking for Senior DevOps & Python Platform Engineering Specialist who designs, builds, and operates highly available enterprise content management platforms supporting both…
Added 46 mins ago
S
Marketing Cloud Technologist
SIGA
Saskatoon, SK
- Full-time
…Marketing Cloud Consultant certification and Email Marketing Specialist certification is preferred. Minimum of 5 years' related experience, which includes senior technical experience in…
Added 46 mins ago
UM
Project Engineer / Cost Account Manager (Software)
Ultra Maritime
Dartmouth, NS
- Full-time
As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an…
Added 46 mins ago
UM
Engineering Manager
Ultra Maritime
Dartmouth, NS
- Full-time
As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an…
Added 1 hour ago
S
Utility Enterprise Solution Specialist
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…our Product Management team. The Utility Enterprise Solutions Specialist will play a key role in helping utilities improve their operational workflows and integrate Survalent solutions with…
Added 1 hour ago
A
Spécialiste des Systèmes d’Atterrissage / Landing Systems Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Assurer l’intégration des systèmes en tenant compte du cycle de vie complet du produit;
Added 1 hour ago
R
Administrative & Document Control Specialist – Operations Safety & Training
Raise
Lloydminster, SK
- Full-time
The Administrative & Document Control Specialist plays a critical role in supporting the Operations Safety & Training team within the Operations department at Energy. This role is primarily…
Added 1 hour ago
PC
Sr Specialist - IT Tech Projects / Gestionnaire de projets en technologies de vente au détail
Parkland Corporation
Mississauga, ON
- Full-time
Participer à l’intégration des nouveaux sites de vente au détail en approvisionnant les équipements technologiques et les services requis auprès de fournisseurs tiers.
Added 1 hour ago
T
Sr. IT Build Specialist
TD
Toronto, ON
- Full-time
TDSGI Network is seeking a Senior Network Infrastructure Specialist based in Canada to support TDS network infrastructure globally. The successful candidate will bring deep, hands-on…
Added 1 hour ago
U
IT Support Specialist
Urbacon
ON · Toronto, Ontario
- Full-time
…our endpoint and collaboration support function, our Business Systems Analyst, vendors, and the Director of IT, and complex infrastructure, security, integration, reporting,…
Added 1 hour ago
PC
Sr Specialist - IT Tech Projects / Gestionnaire de projets en technologies de vente au détail
Parkland Corporation
Montreal, QC
- Full-time
Participer à l’intégration des nouveaux sites de vente au détail en approvisionnant les équipements technologiques et les services requis auprès de fournisseurs tiers.
Added 1 hour ago
PC
Sr Specialist - IT Tech Projects / Gestionnaire de projets en technologies de vente au détail
Parkland Corporation
Calgary, AB
- Full-time
Participer à l’intégration des nouveaux sites de vente au détail en approvisionnant les équipements technologiques et les services requis auprès de fournisseurs tiers.
Added 3 hours ago
CC
RQ11674 - Systems Testing/QA Specialist
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
· Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration…
Added 4 hours ago
ZI
Integration Specialist
ZenaTech Inc.
Toronto, ON
- $105,000 to $135,000 CAD / year
- Full-time
As an Operations Implementation Specialist, you'll lead end-to-end implementations at branch locations, partnering with leaders and frontline teams to ensure successful deployment,…
Added 4 hours ago
Senior DevOps & Python Platform Engineering Specialist
Capgemini
Montreal, QC
DevOps & Python Platform Engineering Specialist
Added 5 hours ago
TM
Senior Electrical Engineering Specialist
Trudell Medical International
Kitchener, ON
- $105,000 to $130,000 CAD / year
- Full-time
The Senior Electrical Engineering Specialist is responsible for leading the electrical development activities for advanced medical device products while providing technical leadership of…
Added 5 hours ago
OP
Quality Systems Manager
Omega Protein Inc
St. Stephen, NB
- Full-time
Working closely with Operations and cross-functional teams, the Quality Systems Manager will strengthen quality processes, champion proactive problem-solving, and support the integration of…
Added 5 hours ago
JI
Application Specialist, ITSM
J.D. Irving, Limited
Saint John, NB
- Full-time
Strong attention to detail for data validation, networking, and integration connectivity, in support of cloud-based systems
Added 13 hours ago
C
Senior Identity Security Engineer
CPKC
Calgary, AB
- Full-time
As a Senior Specialist, Enterprise Security, you will be at the forefront of the organization's identity security strategy, helping protect critical systems through advanced CyberArk…
Added 13 hours ago
CC
Specialist, Demand Planning
Coca-Cola Canada Bottling Limited
Toronto, ON
- Full-time
The Demand Planning Specialist will report into the Manager, Demand Planning and is accountable for the management of the demand planning process for their assigned business area as part of…
Added 14 hours ago
A
Support Systems Engineer - NAMER
Ashby
Canada
- Full-time
The implementation will build on our existing systems and workflows, alongside our Support Operations Specialist, who helps teams use our tools effectively and keeps operational data…
Added 16 hours ago
Specialist, Demand Planning
CONA Services
Toronto, ON
The Demand Planning Specialist will report into the Manager, Demand Planning and is accountable for the management of the demand planning process for their assigned business area as part of…
Added 16 hours ago
Specialist, Demand Planning
CONA Services
Toronto, ON
The Demand Planning Specialist will report into the Manager, Demand Planning and is accountable for the management of the demand planning process for their assigned business area as part of…
Added 18 hours ago
A
Principal Visual Experience Designer
Autodesk
Toronto, ON
- Full-time
This role requires a visual design specialist with exceptional craft, strong communication skills, and the ability to clearly articulate the impact of visual design decisions. You will…

Wipro

ServiceNow Implementation Architect

Mississauga, ON, Canada

The expected compensation for this role ranges from CAD 110000 to CAD 160000 . · Full-time

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Job details

Pay: The expected compensation for this role ranges from CAD 110000 to CAD 160000 .
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Experience: >10 YEARS
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

Job Description

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What You Will Do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What You Bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How We Will Judge Success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

Mandatory Skills: Servicenow-Development

Experience: >10 YEARS

The expected compensation for this role ranges from CAD 110000 to CAD 160000 .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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More about this job

Responsibilities

Lead the technical and process design for ServiceNow implementations, serving as the customer's primary technical contact and setting standards for architecture, integrations, security, testing, and releases. Guide developers through design reviews and complex debugging, define appropriate platform AI approaches, and produce implementation documents and diagrams for customer approval.

Requirements

Requires more than 10 years of ServiceNow development experience, a development background, and experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB. Required certifications are CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification; integration architecture, offshore team leadership, and clear customer communication are also required.

Skills

ServiceNow Architecture
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Security and ACL Design
Technical Leadership
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Source-To-Pay
Project and Demand Intake
Legal Service Delivery
HR Service Flows
Finance Service Flows
Oracle
Workday
Dayforce
REST
SOAP
Integration Hub
MID Server
SSO
Now Assist
AI Agents
MCP
Certified System Administrator
Certified Implementation Specialist in ITSM
Certified Application Developer
Certified Technical Architect
Scoped Applications

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