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Added 5 mins ago
TS
Building Automation Systems (BAS) Engineer/Technician
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Industry: Building Automation | HVAC | Controls | Building Systems
Added 20 mins ago
MC
Support Specialist - AI Applications
MMC Corporate
Toronto, ON
- Other
…troubleshooting in ways that differ from traditional non-AI systems. The ideal candidate has experience supporting or maintaining AI applications, a strong understanding of AI support…
Added 34 mins ago
R
Senior Broadcast Technologist (T & I) (On-site)
Radio-Canada
Toronto, ON
- Full-time
We are looking for a Broadcast and IT Systems Specialist to support the studio, content creation, and presentation groups with technical issues as well as help implement groundbreaking…
Added 34 mins ago
MC
Senior Test Engineering Specialist (36135)
Myticas Consulting
Gatineau, QC
- Full-time
Perform hands-on link testing in a LEO satellite laboratory, including channel emulation, link impairments, carrier aggregation, and spectrum flexibility.
Added 34 mins ago
E
QA Specialist
Entrust
Ottawa, ON
- Full-time
As a QA Specialist in our Ottawa office, you will help validate the quality, reliability, usability, and security of Entrust software solutions used by government, enterprise, and financial…
Added 49 mins ago
SN
Manager, Facilities Management
Starlim North America
London, ON
- Full-time
…per purchasing process. Manage external service providers and specialist contractors for work requiring additional qualifications, engineering review, testing or…
Added 49 mins ago
M
Senior Travel Claims Specialist
Manulife
Waterloo, ON
- Full-time
Take part in the rollout of new workflow tools: join testing and feedback sessions, help map current and future processes, provide real case examples (with personal details protected), and…
Added 49 mins ago
M
Sr. Specialist, Partner Rewards and Strategic Initiatives
Manulife
Toronto, ON
- Full-time
The Sr. Specialist, Partner Rewards and Strategic Initiatives is responsible for the end-to-end management of the Partner Rewards Program and provides analytical, reporting and execution…
Added 1 hour ago
BH
Specialist Engineer (Grid Telecom Operations)
BC Hydro
BC · Fraser Valley, BC
- Full-time
Mentor team with laboratory testing, collaborate with engineering teams and vendors, assess operational risks, and develop restoration strategies to return systems to stable operation.
Added 1 hour ago
S
Engineering Specialist, Facilities (Compression)
SaskEnergy
Regina, SK
- Full-time
SaskEnergy is seeking a qualified and motivated individual to join our team. The Engineering Specialist, Facilities provides specialized and advanced engineering expertise and technical…
Added 1 hour ago
D
Recruitment Specialist
Dexterra
Thunder Bay, ON
- Full-time
Ensure all staff tracking/scheduling systems are maintained and up to date
Added 1 hour ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Point of Care Testing Specialist Certificate by recognized professional society (required)
Added 2 hours ago
TT
Optical System Design Engineer
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
- Full-time
Help build the optical systems behind the testing and characterization of high-performance semiconductor inspection cameras. As an Optical System Design Specialist, you’ll turn optical…
Added 2 hours ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
Establish targeted post-implementation assurance for selected material controls, using authoritative evidence from accountable control owners and specialist functions.
Added 2 hours ago
SH
Controls Specialist
Silver Hills Bakery
Mission, BC
- $85,000 to $110,000 CAD / year
- Full-time
We are looking for a Controls Specialist to join our Projects team! This position is responsible for programming, installation, troubleshooting, and the start-up of new and modified food…
Added 2 hours ago
SH
Controls Specialist
Silver Hills
Mission, BC
- $85,000 to $110,000 CAD / year
- Full-time
We are looking for a Controls Specialist to join our Projects team! This position is responsible for programming, installation, troubleshooting, and the start-up of new and modified food…
Added 2 hours ago
O
Environmental Specialist – Stack
Onterris
AB · CAN-Alberta-Edmonton
- Full-time
Follow established testing methods, procedures, and processes to help support consistent and reliable source testing
Added 2 hours ago
UM
Engineering Technician II
Ultra Maritime
Dartmouth, NS
- Full-time
As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an…
Added 3 hours ago
Document Governance Specialist (Hybrid)
First West
Langley (District), BC · Langley, BC
We are currently seeking a Document Governance Specialist to join our team. This is a hybrid role with an option to work from our Collaboration Centers in Langley, Kelowna, Penticton,…
Added 3 hours ago
C
Senior Broadcast Technologist (T & I) (On-site)
CBC/Radio-Canada
Toronto, ON
- Full-time
We are looking for a Broadcast and IT Systems Specialist to support the studio, content creation, and presentation groups with technical issues as well as help implement groundbreaking…
Added 3 hours ago
M
RQ11674 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
Plans and organizes testing efforts for large systems in
Added 3 hours ago
W
ServiceNow Implementation Architect
Wipro
Mississauga, ON
- Full-time
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Added 3 hours ago
BE
Director, Project Management
Blackstone Energy
Toronto, ON
- Full-time
Provide technical oversight (through the support of the Lead Technical Specialist team) of the design, engineering, installation, start-up, functional testing and commissioning of central…
Added 3 hours ago
Director, Pipeline, Pacific Link
Trans Mountain
Calgary, AB
…of material interfaces among terminals, facilities, pipeline systems, utilities, power infrastructure and existing…
Added 3 hours ago
Director, Facilities, Pacific Link
Trans Mountain
Calgary, AB
…of material interfaces among terminals, facilities, pipeline systems, utilities, power infrastructure and existing…

Wipro

ServiceNow Implementation Architect

Mississauga, ON, Canada

The expected compensation for this role ranges from CAD 110000 to CAD 160000 . · Full-time

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Job details

Pay: The expected compensation for this role ranges from CAD 110000 to CAD 160000 .
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Experience: >10 YEARS
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

Job Description

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What You Will Do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What You Bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How We Will Judge Success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

Mandatory Skills: Servicenow-Development

Experience: >10 YEARS

The expected compensation for this role ranges from CAD 110000 to CAD 160000 .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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More about this job

Responsibilities

Lead the technical and process design for ServiceNow implementations, serving as the customer's primary technical contact and setting standards for architecture, integrations, security, testing, and releases. Guide developers through design reviews and complex debugging, define appropriate platform AI approaches, and produce implementation documents and diagrams for customer approval.

Requirements

Requires more than 10 years of ServiceNow development experience, a development background, and experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB. Required certifications are CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification; integration architecture, offshore team leadership, and clear customer communication are also required.

Skills

ServiceNow Architecture
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Security and ACL Design
Technical Leadership
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Source-To-Pay
Project and Demand Intake
Legal Service Delivery
HR Service Flows
Finance Service Flows
Oracle
Workday
Dayforce
REST
SOAP
Integration Hub
MID Server
SSO
Now Assist
AI Agents
MCP
Certified System Administrator
Certified Implementation Specialist in ITSM
Certified Application Developer
Certified Technical Architect
Scoped Applications

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