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Added 10 mins ago
S
Demand & Content Marketing Lead | Responsable Marketing de la Demande et Contenu
Sadie
Montreal, QC · Saint-Laurent, QC
- Full-time
Hands-on experience with HubSpot or a similar platform, including workflows, lead scoring, and reporting.
Added 10 mins ago
OG
Vice President of Operations / Chief Operating Officer - Canada, GreyOwl
Onni Group of Companies
Vancouver, BC
- Full-time
Work closely with technical leadership to ensure GreyOwl continues evolving its managed-services capabilities and technology platform.
Added 55 mins ago
C
Network Technical Project Manager, Vice President
Citi
Mississauga, ON · Toronto, ON
- Full-time
The Network Technical Project Manager is a senior-lead position responsible for the successful execution of complex, strategic, enterprise-wide technology initiatives critical to Citi’s…
Added 1 hour ago
E
Performance Marketing Manager
ecobee
Toronto, ON
- Full-time
Analyse campaign and creative data and provide clear, concise reporting on performance that goes beyond platform-reported KPIs.
Added 1 hour ago
LC
Staff Data Engineer - Retail Media Platform
Loblaw Companies Limited
Toronto, ON
- Full-time
As a Staff Data Engineer on the Retail Media Platform team, you will lead the design and evolution of large-scale data platforms and backend systems supporting measurement, reporting,…
Added 1 hour ago
E
Manager, Product Strategy & Operations
eBay
Toronto, ON
- Full-time
At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around…
Added 1 hour ago
R
Data Scientist
Raise
Calgary, AB
- Full-time
Utilize Databricks platform capabilities, including Notebooks, Workflows, Jobs, Unity Catalog, SQL Warehouses, Genie Code, and Lakeflow/Lakeflow Designer, to accelerate solution development…
Added 1 hour ago
AX
Underwriting Manager, Middle Market Package
AXA XL
Toronto, ON
- Full-time
As Underwriting Manager you will lead the Middle Market underwriting team focusing on property and casualty package for mid-sized businesses across Canada. Working with brokers and clients…
Added 1 hour ago
MC
Manager – Banking Cloud & Platform Engineering (35857)
Myticas Consulting
Toronto, ON
- Full-time
We are seeking a Manager – Banking Cloud & Platform Engineering to help lead complex technology transformation programs within the banking sector.
Added 1 hour ago
MC
SysOps Software Architect (36136)
Myticas Consulting
Ottawa, ON
- Full-time
Lead the architecture and technical direction of System Operations (SysOps) software for a mission-critical satellite communications program. Translate operational, security, and system…
Added 1 hour ago
O
Vehicle Inspection Specialist
OPENLANE
Brampton, ON · Toronto, ON · CAN - ON - Brampton (Toronto)
- Full-time
…automotive apprentice or in a related automotive operations role. Reporting to the Operations Manager and accountable to the Vehicle Inspection Team Lead, the VIS is responsible for…
Added 2 hours ago
Senior Project Coordinator
Scotiabank
Toronto, ON
Lead day-to-day planning, scheduling, and execution of assigned Wealth Management projects or workstreams, including initiatives related to advisor enablement, client experience,…
Added 2 hours ago
D
Technical Delivery Manager
Deloitte
Toronto, ON
- Full-time
3–6 years of experience in product management, technical program management, platform delivery or analytics, with a proven ability to balance competing priorities, make informed trade‑offs,…
Added 2 hours ago
BS
Digital Marketing & Ecommerce Manager (French Asset)
Bilingual Source
Oshawa, ON · Greater Oshawa Metropolitan Area
- $85,000 to $95,000 CAD / year
- Contract
Lead cross-functional digital projects, including platform enhancements, system integrations, testing, and implementation.
Added 2 hours ago
FC
Principal Designer- Material Handling
Fluor Corporation
Calgary, AB
- Full-time
…globally integrated team with 5 office locations and a centralized reporting structure. The team supplies equipment globally, and the successful candidate would be expected to work on…
Added 2 hours ago
T
Senior Treasury Liquidity Measurement Analyst
TD
Toronto, ON
- Full-time
Lead changes to reporting systems, calculation processes and data infrastructure while maintaining continuity and control.
Added 2 hours ago
TC
Field Safety Coordinator
Tridon Communications
AB · Calgary, AB
- Full-time
Lead the Conversation: Participate in pre-job meetings, toolbox talks, and client safety meetings to keep safety top of mind.
Added 2 hours ago
K
Sales Operations Analyst - Payward Services
Kraken
Remote, Canada
- Full-time
- Remote
Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified…
Added 2 hours ago
LC
Senior Manager, E-Commerce - Digital Merchandising (Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
…be responsible for site planning, execution, analysis, and reporting while contributing to strategic planning and initiatives. This position will report to the Senior Director, Digital…
Added 2 hours ago
C
Senior Web Developer
Connexall
Toronto, ON
- Full-time
Lead the technical implementation and integration of web properties with third-party platforms, including Google Tag Manager, Google Analytics, HubSpot, LinkedIn Insight Tag, and other…
Added 3 hours ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
…language, shared evidence and quality principles, reusable platform and security patterns, stronger risk reporting and traceability, modern workflows and structured data, and progressive…
Added 3 hours ago
PowerBI Technical Lead
NTT DATA Services
Toronto, ON
We are currently seeking a PowerBI Technical Lead to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Added 3 hours ago
BR
Game Day Lead (Vancouver)
Brodie Rec League
Burnaby, BC · Richmond, BC · Vancouver, BC
- $22 to $28 CAD / hour
- Full-time
The Game Day Lead runs the floor so the League Manager can run the league. On game night, you own the operation: the gym is set to the site map, every stream is live, every role is covered,…
Added 3 hours ago
BR
Game Day Lead (Ottawa)
Brodie Rec League
Ottawa, ON
- $22 to $28 CAD / hour
- Full-time
The Game Day Lead runs the floor so the League Manager can run the league. On game night, you own the operation: the gym is set to the site map, every stream is live, every role is covered,…
Added 3 hours ago
BR
Game Day Lead (Oakville)
Brodie Rec League
Oakville, ON
- $22 to $28 CAD / hour
- Full-time
The Game Day Lead runs the floor so the League Manager can run the league. On game night, you own the operation: the gym is set to the site map, every stream is live, every role is covered,…

Wipro

ServiceNow Implementation Architect

Mississauga, ON, Canada

The expected compensation for this role ranges from CAD 110000 to CAD 160000 . · Full-time

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Job details

Pay: The expected compensation for this role ranges from CAD 110000 to CAD 160000 .
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Experience: >10 YEARS
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description

Job Description

You are the technical and process authority on a small delivery team, and the person the customer trusts on how the solution should work. You decide the design, set how the team builds it, and explain it to customer leaders and engineers. This is an implementation role, not a sales role.

You are not expected to build features. You are expected to know every layer of an application well enough to say "we do it this way, and here is why." From time to time you will join the tech lead and developers to debug a hard problem or answer a technical question.

What You Will Do

Be the customer's main technical contact. Run workshops, explain trade-offs, and say no when needed.
Advise on process, not only technology: ITSM and core processes, ITOM, CMDB, source-to-pay, project and demand intake, legal service delivery, HR and finance service flows.
Design the data model and CSDM approach. Design Discovery, Service Mapping and Event Management so the CMDB stays trustworthy.
Design integration patterns with ERP, HR and finance systems such as Oracle, Workday and Dayforce: authentication, error handling, volumes, ownership of data, and monitoring.
Set team standards: configuration before code, scoped applications, naming, security and ACL design, testing, and release path.
Break each requirement into a design that the team can build within two to four weeks.
Review designs and key code. Answer developer questions. Join debugging sessions when asked.
Set the approach for AI on the platform, including Now Assist, AI agents and MCP, and where each is and is not a good fit.
Check scope against what the customer's licences cover.
Write design documents, interface specifications and diagrams that the customer signs off on and the team builds from.

What You Bring

Experience on at least three ServiceNow process areas, including ITSM and either ITOM or CMDB.
You understand all layers of an application end to end: data, logic, security, integration, user interface, reporting, testing, deployment and support.
A development background. You can read and debug scripts, flows, ACLs and integration traces.
Integration architecture experience with REST, SOAP, Integration Hub, MID Server, SSO and enterprise systems.
Experience leading offshore developers day to day.
Clear writing and calm, direct customer communication.

Certifications

Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or Service Mapping.
Good to have: Certified Application Developer (CAD), Certified Technical Architect (CTA) or progress toward one.

Helpful to have

Oracle Fusion, Workday or Dayforce integration design experience.
Managed service experience, where you run the platform for the customer.
Experience with Claude, MCP or similar AI tools in development work.
Consulting or systems integrator background.

How We Will Judge Success

Designs the team builds without rework.
Customers who trust the team's technical advice.
Fewer blockers and escalations on the team.

Mandatory Skills: Servicenow-Development

Experience: >10 YEARS

The expected compensation for this role ranges from CAD 110000 to CAD 160000 .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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More about this job

Responsibilities

Lead the technical and process design for ServiceNow implementations, serving as the customer's primary technical contact and setting standards for architecture, integrations, security, testing, and releases. Guide developers through design reviews and complex debugging, define appropriate platform AI approaches, and produce implementation documents and diagrams for customer approval.

Requirements

Requires more than 10 years of ServiceNow development experience, a development background, and experience across at least three ServiceNow process areas, including ITSM and either ITOM or CMDB. Required certifications are CSA, ITSM Implementation Specialist, and one additional Implementation Specialist certification; integration architecture, offshore team leadership, and clear customer communication are also required.

Skills

ServiceNow Architecture
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
ServiceNow Discovery
Service Mapping
Event Management
Integration Architecture
REST and SOAP
Integration Hub
MID Server
Security and ACL Design
Technical Leadership
AI Platform Strategy

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ServiceNow Development
ITSM
ITOM
CMDB
CSDM
Discovery
Service Mapping
Event Management
Source-To-Pay
Project and Demand Intake
Legal Service Delivery
HR Service Flows
Finance Service Flows
Oracle
Workday
Dayforce
REST
SOAP
Integration Hub
MID Server
SSO
Now Assist
AI Agents
MCP
Certified System Administrator
Certified Implementation Specialist in ITSM
Certified Application Developer
Certified Technical Architect
Scoped Applications

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