Business Analyst

About The Company

Entrepreneurship Manitoba operates Manitoba’s public corporate registry by registering corporations and businesses, maintaining entity records, and providing public access to registry information. The office supports the growth of Manitoba’s business community through efficient, high-quality services and continuous improvements to corporate registry processes. As a high-volume, client-facing operation, services are delivered in person, by phone, email, and online. The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages, and perspectives drive a high standard of service and innovation. The government supports equitable employment practices and promotes representation of designated groups including women, Indigenous people, persons with disabilities, and visible minorities.

About The Role

The position is responsible for managing the testing process within the corporate registry environment. This includes articulating business requirements, developing and executing test cases, participating in system testing, reviewing testing issues, and clearly communicating defects and required resolutions to technical staff. The role involves assisting with the development, testing, implementation, and maintenance of IT enhancements that meet client and staff needs. The incumbent will investigate and analyze problems or issues raised by staff and clients, determine appropriate actions, and escalate complex issues to the appropriate technical teams when necessary. Participation in strategic planning activities to analyze, improve, and implement change management processes is also required. The role includes planning, managing, developing, and maintaining website content to ensure information is accurate, current, and aligned with organizational requirements. Additionally, the position entails developing, writing, updating, and maintaining reference and support materials such as business rules, training materials, technical documentation, procedures, user guides, and other support documentation. Providing coverage for the Senior Business Analyst when required to support operational continuity and assist with day-to-day departmental activities is also part of the responsibilities.

Qualifications

• Post-secondary education in information communication technology, business analysis, or an equivalent combination of education, training, and related experience.
• Experience facilitating group dialogue to elicit and define business rules.
• Experience investigating Information Technology (IT) issues and strong problem-solving skills.
• Ability to work independently and under minimal supervision.
• Strong organizational and time management skills with the ability to manage interruptions, establish priorities, meet deadlines within tight timelines, and manage a high workload.
• Excellent interpersonal skills to work as part of a team, maintain relationships with internal and external stakeholders, and de-escalate conflicts.
• Excellent written communication skills with the ability to prepare, edit, and format documents with a high degree of accuracy and attention to detail.
• Ability to communicate fluently in French (written and verbal).
• Ability to develop queries in a reporting database such as Access or Power BI.
• Knowledge and understanding of filings (forms) submitted under The Business Names Registration Act and The Corporations Act.
• Must be legally entitled to work in Canada.
• Must be able to provide and maintain a satisfactory Criminal Record Check.
  
  

Responsibilities

• Manage the testing process including articulating business requirements and developing test cases.
• Execute test cases and participate in system testing activities.
• Review testing issues and communicate defects and required resolutions to technical staff clearly.
• Assist with the development, testing, implementation, and maintenance of IT enhancements.
• Investigate and analyze problems or issues raised by staff and clients and determine appropriate actions.
• Escalate complex technical issues to appropriate teams as needed.
• Participate in strategic planning activities to analyze, improve, and implement change management processes.
• Plan, manage, develop, and maintain website content ensuring accuracy and alignment with organizational requirements.
• Develop, write, update, and maintain reference and support materials including business rules, training materials, technical documentation, procedures, and user guides.
• Provide coverage for the Senior Business Analyst to support operational continuity and assist with daily departmental activities.
  
  

Benefits

• Attractive salary range of $73,288.00 - $94,584.00 per year (BA2 level).
• Defined pension plan providing financial security.
• Life insurance coverage and Long-Term Disability Plan.
• Employer-paid health care benefits including health, dental, and vision coverage.
• Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture, and more.
• Annual health spending account for eligible employees.
• Employee and Family Assistance Program.
• Paid time off including sick leave, wellness days, and family-related leave days.
• Flexible work arrangements for eligible positions.
• Generous vacation entitlements increasing with years of service.
• Parental, maternity, and adoptive leave options.
• Professional growth and development opportunities including in-house training, educational assistance, and leadership development programs.
• A supportive organizational culture that values diversity and inclusion.
  
  

Equal Opportunity

We are proud to be an Equal Employment Opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by federal, state, or local law.