Business Intelligence Analyst

About The Company

Metergy Solutions Inc. ("Metergy") combines the energy, rapid growth, and excitement of a startup with a rock-solid, recession-proof business boasting a 45-year track record. As a technology-driven company, Metergy focuses on delivering significant carbon emission reductions, presenting a once-in-a-career opportunity for professionals passionate about sustainability and innovation.

As one of North America’s most experienced submetering providers, Metergy offers turnkey solutions to clients, supplying, installing, and remotely reading meters that measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings. The company manages billing and collection for the cost of commodities and administrative charges through an innovative Submetering as a Service (SaaS) model, which generates long-term recurring revenue. Submetering has proven to reduce in-suite energy consumption by 40%, supporting Metergy’s clients in their decarbonization efforts and enabling the company to issue green bonds and secure green financing.

Metergy is positioned as the #1 submeter provider in the New York and Canadian markets and is among the largest in North America, with over 900,000 contracted meters, more than 4 million utility bills issued annually, and a workforce exceeding 500 team members. As a portfolio company of Brookfield Infrastructure Partners, Metergy benefits from access to large-scale capital, infrastructure investment expertise, and global reach.

Metergy’s mission is to provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace where team members are inspired and empowered to do more good. Recognized as a Great Place to Work for the second consecutive year, Metergy is committed to building a respectful, inclusive, and high-performing environment.

The company’s office is currently located in Markham and is scheduled to move to North York toward the end of 2026.

About The Role

The Business Intelligence Analyst at Metergy is responsible for managing, developing, and executing the Business Intelligence (BI) and Revenue Assurance Program, including Annual Rate Increases, operational dashboards, reporting, and maintaining overall Gross Margin (GM) integrity. This role involves extracting, cleaning, and analyzing large volumes of data to identify trends, patterns, and actionable insights that inform strategic decision-making.

The successful candidate will conduct deep-dive business intelligence analyses within Operations, provide insights on key performance indicators, and collaborate effectively with stakeholders to support leadership discussions. They will deliver monthly management insights on performance, financial rate and volume variance analysis, and identify opportunities for resource optimization.

Additional responsibilities include understanding regulatory changes, launching organizational projects to implement required changes, developing and approving operational policies and quality management systems related to revenue assurance, and monitoring daily performance metrics to detect opportunities and anomalies.

The role requires partnering with departmental owners to ensure controls are in place across the lead-to-cash process for all revenue streams, championing revenue leakage issues, staying current with BI and data analytics trends, and evaluating new tools or techniques to enhance BI capabilities.

Qualifications

• Bachelor’s degree in Statistics, Computer Science, Mathematics, Economics, Business, or other quantitative fields.
• High proficiency in data modeling and analysis using Excel, PowerBI (Power Query), and SQL.
• Basic knowledge of Python is considered an asset.
• Minimum of 2 years of experience in Data Analytics, Operations, or relevant roles, preferably within a fast-growing utility company.
• Additional training or certification in Data Analytics or IT is preferred.
• Experience with data visualization tools is advantageous.
• Strong collaboration skills to build effective partnerships with stakeholders.
• Understanding of statistical revenue and costing information to provide business insight and identify cost reduction opportunities.
• Strong technical skills for mining large datasets.
• Ability to apply advanced data knowledge and discovery skills to develop effective analyses.
• Capability to perform basic statistical and correlation analyses to identify patterns and trends.
• Experience in customer billing environments with large transaction volumes, such as utilities or telecommunications.
• Exceptional attention to detail, quality focus, and strong time management and project planning skills.
• Proven track record of delivering industry-leading reporting and analytical solutions.
• Excellent interpersonal, communication, presentation, and conflict resolution skills.
  
  

Responsibilities

• Extract, clean, and analyze large volumes of data to identify trends, patterns, and insights.
• Conduct deep dive business intelligence analysis within Operations to evaluate key performance indicators including workforce performance, revenue assurance, productivity, cost, and quality drivers.
• Collaborate with stakeholders to develop insights and recommendations that support strategic leadership discussions.
• Provide monthly management insights on performance opportunities and financial rate and volume variance analysis.
• Understand regulatory changes and lead projects to implement necessary organizational adjustments across all impacted submetering departments.
• Develop, approve, and maintain operational policies, standard operating procedures, and quality management systems related to revenue assurance.
• Monitor daily performance metrics to identify opportunities, anomalies, and risks.
• Review current operational processes and recommend improvements as a strategic partner.
• Work with departmental owners to implement controls supporting the lead-to-cash process for all billing model revenue streams.
• Champion revenue leakage issues by engaging stakeholders and allocating resources to maximize revenue.
• Stay updated on emerging trends in Business Intelligence, data analytics, and related technologies.
• Evaluate and integrate new tools or techniques to enhance BI capabilities and reporting effectiveness.
  
  

Benefits

• Fully company-covered health and dental benefits from day one.
• Company-funded Health Spending Account.
• Retirement planning support through Deferred Profit Sharing Plan (DPSP) and RRSP matching.
• Opportunities for continuous learning and professional growth.
• Paid personal and sick days in addition to vacation time.
• Summer hours to enjoy better work-life balance during warmer months.
• Company-sponsored social events and additional employee engagement activities.
  
  

Equal Opportunity

Metergy Solutions Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing accommodations throughout the recruitment process to applicants with disabilities. All accommodations will be made based on individual accessibility needs and are available upon request.