Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
O
Senior Analyst, Research Operations
OICR
ON · MaRS Centre, Toronto, Ontario
- Contract
Position: Senior Analyst, Research Operations
Added 6 mins ago
IT Support Analyst
Lawson Lundell
Vancouver, BC
We are currently recruiting for the position of IT Support Analyst (Help Desk). This role is located in our Vancouver office. Join a team of IT professionals that enjoy technology and…
Added 6 mins ago
G
Trade Compliance Analyst
GEODIS
Richmond, BC · ON · Dorval, QC · Mississauga, ON
- Full-time
Ability to effectively present information and respond to questions from groups of managers,
Added 21 mins ago
S
Geospatial Analyst
Stantec
Waterloo, ON
- Full-time
We are seeking a talented Geospatial Analyst to join our team. You will be part of a collaborative group of GIS Specialists and Data Services professionals who deliver innovative solutions…
Added 51 mins ago
SL
Senior Risk Business Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Senior Risk Business Analyst will make a meaningful contribution to Sun Life’s Corporate Risk Operations team by combining business analysis expertise and business-facing support for…
Added 51 mins ago
M
Analyst, Enterprise IT VMO
McKesson
Mississauga, ON
- Full-time
McKesson is seeking an Analyst, Enterprise IT VMO to support supplier performance, contract administration, compliance activities, and vendor operations across the organization. This role…
Added 54 mins ago
NF
Business management analyst
Newway Formwork Inc.
Calgary, AB
- From $46.7 CAD / hour
- Full-time
- On-site
Added 1 hour ago
WM
Junior IT Analyst
Weldco-Beales MFG Alberta Ltd
Barrie, ON
- $65,000 to $75,000 CAD / year
- Full-time
The Junior IT Analyst supports day-to-day technology operations while helping transform financial and operational data into accurate, meaningful reports and dashboards. This role is suited…
Added 1 hour ago
FF
Accounts receivable analyst
Fino Fine Foods
Markham, ON
- $20 to $25 CAD / hour
- Full-time
- Part-time
- Contract
- Hybrid
Added 1 hour ago
PM
Senior financial analyst
Placements Montrusco Bolton Inc.
Montréal, QC
- $110,000 to $170,000 CAD / year
- Full-time
- Hybrid
Collect financial and investment information about companies, stocks, bonds and other investments
Added 1 hour ago
RB
Lead Business System Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
…create user stories, identify inefficiencies, and recommend technology solutions to improve business processes. This role is ideal for technical problem-solvers who excel at implementing…
Added 1 hour ago
AC
Cyber Operations Analyst
Air Canada
Dorval, QC
- Full-time
The Cyber Security Operations Centre Analyst will be working in a fast paced and innovative environment for one of North America’s top airlines. The Cyber Security Operations Centre Analyst…
Added 1 hour ago
T
Business Systems Analyst
TEKsystems
Toronto, ON
- $75 to $80 CAD / hour
- Contract
A Tier 1 bank needs a Business Systems Analyst (BSA) to support a significant increase in project work, including enhancements to existing products and the development of a net new platform…
Added 1 hour ago
CC
Information Management Analyst
CANES Community Care
Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Director, Corporate Services, the Information Management Analyst supports CANES Community Care’s information management, business systems administration, data governance,…
Added 1 hour ago
FC
Développeur Dotnet/Développeuse Dotnet
FOP Consultants
Quebec, QC
- Full-time
As part of a mandate with a Quebec government ministry, we are looking for a .NET programmer analyst. The selected candidate will take part in the development, evolution and maintenance of…
Added 1 hour ago
Member IT Services - Senior IT Business Systems Analyst
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Oakville, ON · Toronto, ON
We are currently recruiting for a full-time Senior IT Business Systems Analyst to support our Information Technology Services team.
Added 1 hour ago
O
Data Analyst
OPTrust
Toronto, ON
- Full-time
The successful candidate will be responsible for ensuring the accuracy of members’ information in the pension administration database by providing data management and correction services.…
Added 1 hour ago
T
FCRM Testing Analyst - Technology Testing (5557)
TD
Toronto, ON
- Full-time
The FCRM Testing Analyst executes independent testing of FCRM controls for assigned technologies (Applications/tools, etc.) across the Enterprise which entails FCRM risks.
Added 2 hours ago
CI
IT Support Analyst
Cambium Inc.
Peterborough, ON
- Full-time
A diploma or degree in Information Technology, Computer Science, or relevant experience.
Added 2 hours ago
B
Analyst, Capital Markets Treasury - Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · FCP
- Full-time
Analyzes data and information to provide insights and recommendations.
Added 2 hours ago
AG
Business Analyst – HRIS & Payroll
Aeolus Group
Ottawa, ON
- Full-time
Aeolus Staffing Solutions is seeking a hands-on Business Analyst to support a public-sector client’s assessment of requirements for a new Human Resources Information System and Payroll…
Added 2 hours ago
VC
Business Analyst
Valsoft Corporation
Remote, Canada
- $80,000 to $90,000 CAD / year
- Remote
Thatcher Technology Group (TTG) provides direct selling solutions to companies around the world. TTG is seeking a driven and detail-oriented Intermediate Business Analyst to join its…
Added 2 hours ago
UH
Senior Data Science Analyst
University Health Network
Toronto, ON
- Contract
Added 2 hours ago
II
Quality Assurance Analyst(Application Maintenance) - Hybrid
ISAAC Instruments
Saint-Bruno-de-Montarville, QC
- Full-time
For more information, visit www.isaacinstruments.com.
Added 2 hours ago
Application & Infrastructure Analyst III /Team Lead - Mission Critical Development
City of Edmonton
AB
The Information Technology (IT) Mission Critical Application Section of the Edmonton Police Service (EPS) is seeking a highly motivated and experienced professional to serve as the Mission…

Wiraa

Data Analyst, Sr.

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 5+ years of experience in Customer Success, Sales, or Marketing Operations within a SaaS environment.
Posting language: English
Posted: Oct 8, 2026

Original job description

About The Company

SurveyMonkey is a leading provider of online survey solutions, dedicated to enabling organizations to understand their customers, employees, and markets more effectively. With a focus on innovation and user-centric design, SurveyMonkey offers powerful tools that cater to a wide range of use cases including customer experience, employee engagement, market research, and more. As a global organization, we foster a collaborative and inclusive environment where curiosity and diverse perspectives drive our success. Our commitment to excellence and continuous improvement ensures that we remain at the forefront of the survey technology industry, empowering businesses to make data-driven decisions that foster growth and success.

About The Role

We are seeking a highly skilled Senior Data Analyst, Customer Success to join our dynamic team. In this pivotal role, you will be responsible for analyzing complex data sets, developing insightful reports, and providing strategic recommendations to enhance customer success initiatives. You will lead forecasting efforts for pipeline meetings, design scalable dashboards, and collaborate closely with cross-functional teams including Finance, Sales Operations, and Systems. Your expertise will help drive operational efficiency, inform strategic planning, and support the overall growth of our Customer Success team. This position offers a unique opportunity to influence key business decisions through data-driven insights and to work in a collaborative environment that values innovation and continuous learning.

Qualifications

Minimum of 5+ years of experience in Customer Success, Sales, or Marketing Operations within a SaaS environment.
Deep understanding of Customer Success metrics such as Net and Gross Retention, revenue, bookings, and product usage.
Advanced proficiency in Excel, Business Intelligence (BI) tools, Salesforce, and Gainsight.
Experience with AI data tools is considered a strong plus.
Proven ability to navigate complex datasets and uncover actionable insights.
Excellent communication skills with the ability to present data findings clearly and persuasively.
Strong collaborative skills, capable of working effectively across teams and time zones.
Experience in designing and maintaining scalable reporting tools and dashboards.

Responsibilities

Lead forecast reporting for pipeline meetings and provide strategic analysis to Customer Success leadership to support operational planning.
Design, develop, and maintain scalable reporting tools and dashboards to monitor operational efficiency and key business metrics.
Analyze complex data sets to identify issues, trends, and opportunities, creating compelling narratives that inform strategic decision-making.
Leverage Salesforce, Gainsight, and Gong to generate performance analytics aligned with Customer Success metrics.
Collaborate with Finance, Sales Operations, and Systems teams to optimize and deploy effective Customer Success business processes.
Provide insights and recommendations to improve customer retention, engagement, and overall satisfaction.
Stay updated on industry best practices and emerging data tools to continuously enhance reporting capabilities.

Benefits

Competitive salary and performance-based incentives.
Flexible hybrid work environment with up to one day per week working from an office.
Comprehensive health, dental, and vision insurance plans.
Generous paid time off and holiday leave.
Opportunities for professional development and continuous learning.
Inclusive workplace culture that values diversity and innovation.
Employee wellness programs and resources to support work-life balance.

Equal Opportunity

SurveyMonkey is an equal opportunity employer committed to creating a diverse and inclusive workplace. We celebrate the unique differences of our employees because they drive curiosity, innovation, and business success. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities to ensure equal access to employment opportunities.

Apply About employer

More about this job

Responsibilities

Lead pipeline forecast reporting and provide strategic analysis to Customer Success leadership, while building and maintaining scalable dashboards to track operational efficiency and business metrics. Analyze data to identify trends and opportunities, generate performance analytics using Salesforce, Gainsight, and Gong, and collaborate with Finance, Sales Operations, and Systems to improve processes and customer outcomes.

Requirements

Requires at least five years of experience in Customer Success, Sales, or Marketing Operations in a SaaS environment, along with a strong understanding of retention, revenue, bookings, and product usage metrics. Candidates should have advanced Excel, BI, Salesforce, and Gainsight skills, experience creating scalable reporting tools, and strong analytical, communication, and collaboration abilities; experience with AI data tools is a plus.

Skills

Data Analysis
Forecasting
Customer Success Metrics
Business Intelligence
Excel
Salesforce
Gainsight
Gong
Dashboard Design
Reporting
Data Visualization
Strategic Analysis
Customer Retention
Cross-Functional Collaboration
Communication
AI Data Tools

Benefits

Performance-Based Incentives
Flexible Hybrid Work Environment
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday Leave
Professional Development
Employee Wellness Programs
Work-Life Balance Resources

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
SaaS
Data Analysis
Forecasting
Pipeline Reporting
Net Retention
Gross Retention
Revenue
Bookings
Product Usage
Excel
Business Intelligence
Salesforce
Gainsight
Gong
AI Data Tools
Dashboards
Scalable Reporting
Operational Efficiency
Strategic Planning
Customer Retention
Customer Engagement
Customer Satisfaction
Finance
Sales Operations
Systems
Cross-Functional Collaboration

Report this job