Jobs in Canada

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Added 5 mins ago
MP
Lead Data Engineer - Temporary Assignment up to 18 months
Municipal Property Assessment Corporation
Pickering, ON
- Temporary
7+ years of progressive development experience in a senior technical capacity
Added 5 mins ago
G
Senior Python Developer
GlobalVariable
Toronto, ON
- Contract
Added 5 mins ago
EI
Senior Civil Engineer - Major Projects (Toronto or Hamilton)
Egis in Canada
Toronto, ON
- $150,000 to $180,000 CAD / year
- Full-time
Added 5 mins ago
FC
Sr Marketing Specialist (B2B Multi-Vertical)
FedEx Canada
Mississauga, ON
- Full-time
The Solutions Team is seeking a Senior Marketing Specialist B2B Multi-Verticals and Capabilities (AI/Industrial/Manufacturing/Technology) located in Mississauga, Ontario. This is a hybrid…
Added 5 mins ago
ED
Senior Business Analyst - EN 450
Export Development Canada | Exportation et développement Canada
Halifax, NS
- $96,557 to $128,743 CAD / year
- Full-time
The Senior Business Analyst works in a matrixed and collaborative environment with other Digital Experience Family members and multiple delivery partners, to connect business subject matter…
Added 5 mins ago
ED
Senior Business Analyst - EN 450
Export Development Canada | Exportation et développement Canada
Calgary, AB
- $96,557 to $128,743 CAD / year
- Full-time
The Senior Business Analyst works in a matrixed and collaborative environment with other Digital Experience Family members and multiple delivery partners, to connect business subject matter…
Added 5 mins ago
ED
Senior Business Analyst - EN 450
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $96,557 to $128,743 CAD / year
- Full-time
The Senior Business Analyst works in a matrixed and collaborative environment with other Digital Experience Family members and multiple delivery partners, to connect business subject matter…
Added 5 mins ago
C
Ingénieur de rotation-EN
CAE
Montreal, QC
- Full-time
…accomplishments to other Ken Patrick program participants and senior management. The variety of assignments and challenges will allow participants to acquire a unique understanding of CAE's…
Added 5 mins ago
FI
Integrated Logistics Support Analyst
Fleetway Inc.
Halifax, NS
- Full-time
This role is open to Junior, Intermediate, and Senior professionals. Responsibilities and level of autonomy will be tailored based on experience, with opportunities for senior resources to…
Added 5 mins ago
EI
Project Controls Lead
Egis in Canada
Hamilton, ON
- $130,000 to $150,000 CAD / year
- Full-time
The Senior Project Controller is a senior, hands-on project controls professional responsible for delivering integrated controls across cost, schedule, progress measurement, change, risk,…
Added 5 mins ago
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Senior Consultant, Change Management
Slalom
Calgary, AB
- Full-time
Job Title: Senior Consultant, Change Management
Added 5 mins ago
K&
Senior Financial Analyst, Treasury / Corporate Services
Kohl & Frisch Limited
Concord, ON
- Full-time
The Senior Financial Analyst, Corporate Services is a key member of the Finance team managing the company’s treasury function to ensure ongoing compliance, while maintaining a strong…
Added 5 mins ago
EI
Senior Civil Engineer - Land Development
Egis in Canada
Markham, ON
- $130,000 to $160,000 CAD / year
- Full-time
Our team is currently seeing an experienced Land Development Senior Civil Engineer. We boast a seasoned multi-disciplinary crew ready to support your land development endeavor. To guarantee…
Added 5 mins ago
ED
Senior Business Analyst - EN 450
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
The Senior Business Analyst works in a matrixed and collaborative environment with other Digital Experience Family members and multiple delivery partners, to connect business subject matter…
Added 5 mins ago
ED
Senior Business Analyst - EN 450
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $96,557 to $128,743 CAD / year
- Full-time
The Senior Business Analyst works in a matrixed and collaborative environment with other Digital Experience Family members and multiple delivery partners, to connect business subject matter…
Added 5 mins ago
EI
Senior Civil Engineer - Land Development
Egis in Canada
Ottawa, ON
- Full-time
Added 5 mins ago
B
Senior Production Designer
BIMM
Toronto, ON
- Full-time
BIMM is booming, so we’re looking for a Senior Production Designer to join our team!
Added 5 mins ago
ED
Senior Business Analyst - EN 450
Export Development Canada | Exportation et développement Canada
Vancouver, BC
- $96,557 to $128,743 CAD / year
- Full-time
The Senior Business Analyst works in a matrixed and collaborative environment with other Digital Experience Family members and multiple delivery partners, to connect business subject matter…
Added 5 mins ago
EI
Senior Project Manager, Land Development
Egis in Canada
AB · Edmonton, AB
- $120,000 to $150,000 CAD / year
- Full-time
Our team is looking for an experienced Senior Project Manager to join our Land Development team.
Added 5 mins ago
EI
Senior Civil Designer, Land Development
Egis in Canada
AB · Edmonton, AB
- $75,000 to $95,000 CAD / year
- Full-time
Added 5 mins ago
EI
Civil Designer, Land Development or Municipal Engineering
Egis in Canada
AB · Edmonton, AB
- $65,000 to $75,000 CAD / year
- Full-time
Keeping up to date on the latest design tools and aids in CAD/Civil3D in consultation with senior CAD staff.
Added 7 mins ago
Intermediate Site Reliability Engineer
ContactMonkey
Toronto, ON
You'll take ownership of defined projects and operational improvements, with senior engineers available for guidance and review. There's room to develop deeper expertise in reliability,…
Added 7 mins ago
Senior Production Designer
BIMM
Toronto, ON
BIMM is booming, so we’re looking for a Senior Production Designer to join our team!
Added 7 mins ago
Technology Project Manager
R W Tomlinson
Ottawa, ON
…projects across the Tomlinson Group of Companies. Reporting to the Senior Technology Project Manager, this role is responsible for the end-to-end delivery of assigned projects - from…
Added 7 mins ago
W
Senior Data Migration Specialist
WELLSTAR
Remote, Canada
- Full-time
- Remote
Reporting to the Director of Implementations, we are hiring a Senior Data Migration Specialist to join our Implementations team. As our new Senior Data Migration Specialist, you will be the…

Wiraa

Data Analyst, Sr.

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Minimum of 5+ years of experience in Customer Success, Sales, or Marketing Operations within a SaaS environment.
Posting language: English
Posted: Oct 8, 2026

Original job description

About The Company

SurveyMonkey is a leading provider of online survey solutions, dedicated to enabling organizations to understand their customers, employees, and markets more effectively. With a focus on innovation and user-centric design, SurveyMonkey offers powerful tools that cater to a wide range of use cases including customer experience, employee engagement, market research, and more. As a global organization, we foster a collaborative and inclusive environment where curiosity and diverse perspectives drive our success. Our commitment to excellence and continuous improvement ensures that we remain at the forefront of the survey technology industry, empowering businesses to make data-driven decisions that foster growth and success.

About The Role

We are seeking a highly skilled Senior Data Analyst, Customer Success to join our dynamic team. In this pivotal role, you will be responsible for analyzing complex data sets, developing insightful reports, and providing strategic recommendations to enhance customer success initiatives. You will lead forecasting efforts for pipeline meetings, design scalable dashboards, and collaborate closely with cross-functional teams including Finance, Sales Operations, and Systems. Your expertise will help drive operational efficiency, inform strategic planning, and support the overall growth of our Customer Success team. This position offers a unique opportunity to influence key business decisions through data-driven insights and to work in a collaborative environment that values innovation and continuous learning.

Qualifications

Minimum of 5+ years of experience in Customer Success, Sales, or Marketing Operations within a SaaS environment.
Deep understanding of Customer Success metrics such as Net and Gross Retention, revenue, bookings, and product usage.
Advanced proficiency in Excel, Business Intelligence (BI) tools, Salesforce, and Gainsight.
Experience with AI data tools is considered a strong plus.
Proven ability to navigate complex datasets and uncover actionable insights.
Excellent communication skills with the ability to present data findings clearly and persuasively.
Strong collaborative skills, capable of working effectively across teams and time zones.
Experience in designing and maintaining scalable reporting tools and dashboards.

Responsibilities

Lead forecast reporting for pipeline meetings and provide strategic analysis to Customer Success leadership to support operational planning.
Design, develop, and maintain scalable reporting tools and dashboards to monitor operational efficiency and key business metrics.
Analyze complex data sets to identify issues, trends, and opportunities, creating compelling narratives that inform strategic decision-making.
Leverage Salesforce, Gainsight, and Gong to generate performance analytics aligned with Customer Success metrics.
Collaborate with Finance, Sales Operations, and Systems teams to optimize and deploy effective Customer Success business processes.
Provide insights and recommendations to improve customer retention, engagement, and overall satisfaction.
Stay updated on industry best practices and emerging data tools to continuously enhance reporting capabilities.

Benefits

Competitive salary and performance-based incentives.
Flexible hybrid work environment with up to one day per week working from an office.
Comprehensive health, dental, and vision insurance plans.
Generous paid time off and holiday leave.
Opportunities for professional development and continuous learning.
Inclusive workplace culture that values diversity and innovation.
Employee wellness programs and resources to support work-life balance.

Equal Opportunity

SurveyMonkey is an equal opportunity employer committed to creating a diverse and inclusive workplace. We celebrate the unique differences of our employees because they drive curiosity, innovation, and business success. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities to ensure equal access to employment opportunities.

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More about this job

Responsibilities

Lead pipeline forecast reporting and provide strategic analysis to Customer Success leadership, while building and maintaining scalable dashboards to track operational efficiency and business metrics. Analyze data to identify trends and opportunities, generate performance analytics using Salesforce, Gainsight, and Gong, and collaborate with Finance, Sales Operations, and Systems to improve processes and customer outcomes.

Requirements

Requires at least five years of experience in Customer Success, Sales, or Marketing Operations in a SaaS environment, along with a strong understanding of retention, revenue, bookings, and product usage metrics. Candidates should have advanced Excel, BI, Salesforce, and Gainsight skills, experience creating scalable reporting tools, and strong analytical, communication, and collaboration abilities; experience with AI data tools is a plus.

Skills

Data Analysis
Forecasting
Customer Success Metrics
Business Intelligence
Excel
Salesforce
Gainsight
Gong
Dashboard Design
Reporting
Data Visualization
Strategic Analysis
Customer Retention
Cross-Functional Collaboration
Communication
AI Data Tools

Benefits

Performance-Based Incentives
Flexible Hybrid Work Environment
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday Leave
Professional Development
Employee Wellness Programs
Work-Life Balance Resources

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
SaaS
Data Analysis
Forecasting
Pipeline Reporting
Net Retention
Gross Retention
Revenue
Bookings
Product Usage
Excel
Business Intelligence
Salesforce
Gainsight
Gong
AI Data Tools
Dashboards
Scalable Reporting
Operational Efficiency
Strategic Planning
Customer Retention
Customer Engagement
Customer Satisfaction
Finance
Sales Operations
Systems
Cross-Functional Collaboration

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