Job Posting Title: Field Technician
Job Description
Job Title: Field Technician
Department: Fulfillment
Reports To: Field Manager
Location: Field, in and around the GTA; mainly at the client’s premise
Salary:45k-65k annual salary plus piece work depending on experience
Job Type: Full-time, Permanent
Benefits:
Extended health care
Dental care
Vision care
Cellphone/ Tablet
Wirecomm Systems (2008) Inc.) is rapidly growing as we expand our field operations and support teams to keep up with market demand. We would love you to join our team! We offer our employees Medical benefits, Vehicle Allowance with the use of latest in machinery, and tools required to complete individual projects.
Job Description/ Experience:
- Visit customer sites to diagnose and/or correct all technical problems (Cable Television, Hi-Speed Internet and Home Phone) to the satisfaction of the customer and in accordance with company specifications at subscriber's premises.
- Assess work assignments (Installations and Services) provided by Dispatch and maintain communication with Dispatcher and supervisor in regards to the solution provided.
- Install/configure and test cable equipment such as internet modems, phone modems, high definition and standard TV boxes, decoders, signal amplifiers and splitters etc.
- On-Site Service & Support: Providing site support for the products installed as required.
- Connect, disconnect and relocate cable outlets, install splitters and amplifiers.
- Install, remove, maintain and repair aerial and underground telephone and other telecommunication transmission lines.
- Install, remove, maintain and repair aerial drops and other telecommunication transmission lines to provide excellent services to subscribers.
- Splice and repair various types and sizes of telephone and other telecommunication cables including single line and coaxial.
- Inspect and test telecommunication transmission lines and cables for transmission characteristics and to locate faults.
- Climb heights and work on ladders/poles.
- Report & communicate with other company personnel for proper completion of Installation/ Service orders.
- Complete Company documentation pertaining to calls in accordance with the department processes and standards.
- Complete all assigned projects within established time parameters and standards.
- Learn and adhere to all applicable Health and Safety regulations, in accordance with legislation and related Company policies.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Wirecomm: Wirecomm affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Wirecomm is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Accommodations: We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact HR Team at 905-760-8018 (ext. 234). Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.
