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Added 2 hours ago
RJ
Financial Advisor Assistant
Raymond James
Calgary, AB
- Full-time
The primary role of the Licensed Financial Advisor Assistant is to support a team of financial advisors by ensuring the office is managed efficiently and effectively. The position is…
Added 2 hours ago
SH
Senior Living Advisor
Spectrum Health Care
Ottawa, ON
- Full-time
…is appropriate, safe, and reassuring. We are looking for an advisor recognized for strong interpersonal skills, capable of building trusting relationships and maintaining a solid network…
Added 3 hours ago
NM
Shop Foreperson
Nelson Motors and Equipment
Avonlea, SK
- Full-time
At Nelson Motors and Equipment, we're proud to be a trusted partner in our agricultural community. Our customers count on us for dependable service, expert support, and a shop experience…
Added 3 hours ago
HI
Auto Mobile Insurance Advisor
HUB International
Penticton, BC
- $45,000 to $55,000 CAD / year
- Full-time
As an Auto Mobile Advisor, reporting to the Branch Manager, you will build, serve, and maintain relationships with clients and local dealerships throughout the community to provide diverse…
Added 4 hours ago
NB
Associate Advice Center Manager
National Bank of Canada
Valleyfield, PE
- Full-time
Promote and foster the advisory approach of the banking advisor model
Added 4 hours ago
NB
Senior Advisor, Distribution Growth and Transformation
National Bank of Canada
Montreal, QC
- Full-time
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Added 4 hours ago
SO
Carpenter, Cabinetmaker Instructor, Plumber and Electrician
Southwestern Ontario Field Unit, Parks Canada
Ottawa, ON
- Full-time
…located in correctional environments (both institution and community…
Added 4 hours ago
NB
Director, National Client Group
National Bank of Canada
Montreal, QC
- Full-time
Act as a leader and trusted advisor, contributing to team development and the achievement of business objectives.
Added 6 hours ago
ME
Seasonal Store Advisor (4-Month Contract)
Mountain Equipment Company
Edmonton, AB
- Temporary
MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new…
Added 6 hours ago
ME
Seasonal Store Advisor
Mountain Equipment Company
Winnipeg, MB
- Temporary
MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new…
Added 6 hours ago
Executive Director, Budget, Planning & Finance
University of Toronto
Toronto, ON
…a distinctive educational experience and fosters a thriving community of inquiry and innovation. Its alumni network of more than 299,000 graduates spans 175 countries and includes Nobel…
Added 6 hours ago
RB
Branch Manager Advisor
Royal Bank of Canada
Petrolia, ON
- Full-time
As a Branch Manager Advisor you fulfill a critical hybrid role in the branch with 40-50% of your time spent providing advice to clients as a Financial Advisor and 50-60% in a Branch…
Added 6 hours ago
RB
Financial Advisor Intern
Royal Bank of Canada
Oshawa, ON
- Full-time
As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You…
Added 6 hours ago
U
Account Partner, Eats SMB
Uber
Toronto, ON
- Full-time
…portfolio of SMB restaurant partners, acting as their primary advisor to unlock the full potential of the Uber Eats platform. It is a high-stakes environment where your ability to build…
Added 6 hours ago
TO
HR Business Partner
The Ottawa Hospital
Ottawa, ON
- Full-time
…Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of…
Added 7 hours ago
S
Senior Diagnostic Neurophysiology Technologist, EEG Clinical - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 7 hours ago
Client Success Manager - Toronto, CAN
WiredScore
Canada
Act as a trusted advisor, helping clients understand how digital connectivity, smart building technology and network infrastructure can support their commercial, leasing and…
Added 7 hours ago
AH
Senior Director, Home Care, Access and Transitions, Social Work
Alberta Health Services
Lethbridge, AB
- Full-time
…Director, Program Excellence, the Senior Director, Home and Community Care, Access, Transition Services and Social Work provides provincial leadership and accountability for the strategic…
Added 7 hours ago
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Senior Director, CC Homes, Specialized Clinical Programs
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- Full-time
…performance expectations that guide care delivery. A trusted advisor to senior leadership and system partners, the Senior Director leads transformative strategies that advance quality,…
Added 8 hours ago
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Gestionnaire principal de projet bilingue (Nucléaire) /Senior Project Manager (Nuclear)
Calian in Space & Technology
Trois-Rivières, QC
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Added 8 hours ago
M
Sr. Manager, External Financial Advisory
MNP
Maple Ridge, BC · Chilliwack, BC · Abbotsford, BC
- Full-time
…professionals in providing strategic insights to acting as a trusted advisor to clients’ executive…
Added 9 hours ago
WI
Account Manager - Commercial Insurance
Westland Insurance Group Ltd.
Calgary, AB
- Full-time
As a Commercial Account Manager, you're a trusted advisor, who owns and supports client relationships and understands their business needs in order to provide effective insurance solutions.
Added 9 hours ago
H
Insurance Advisor
Howden
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- Full-time
You must have a passion for developing business through marketing, community engagement, networking, client meetings, just to name a few – the stronger our presence in the market, the more…
Added 9 hours ago
EF
Senior Financial Advisor (Sardis Branch)
Envision Financial
Chilliwack, BC
- $56,800 to $72,800 USD / year
- Full-time
We are currently seeking a Senior Financial Advisor to join our team.
Added 9 hours ago
AR
Account Executive- Fleet Leasing
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As a Fleet Leasing Account Executive, you become a trusted advisor to fleet owners. You learn how their business runs, then build and present a full-service lease or dedicated maintenance…

WiredScore

Client Success Manager - Toronto, CAN

Canada

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Job details

Posting language: English
Posted: Oct 14, 2026

Original job description

Founded in 2013, WiredScore is the leading certification body for digital connectivity and smart building performance. We work with over 1,000 of the world's leading real estate owners and developers, certifying more than 1 billion square feet across 45 countries.

In 2026, WiredScore joined forces with Meter, a leading provider of enterprise internet infrastructure, bringing together two businesses with a shared ambition: to make great connectivity standard across commercial buildings.
Connectivity is now as essential to buildings as power or water, yet delivering it has historically been fragmented, complex and inconsistent.

WiredScore helps landlords assess, improve, benchmark and promote their buildings through two globally recognised certifications:

WiredScore: The leading certification for digital connectivity in buildings.
SmartScore: The smart building certification, helping landlords understand, improve and communicate their buildings' technological capabilities.

Meter builds and operates integrated networking infrastructure across internet, wired, Wi-Fi and cellular, combining hardware, software, deployment and ongoing operations into a single solution.

Together, WiredScore and Meter are defining the next era of connectivity in commercial real estate, helping landlords deliver better-connected buildings and better experiences for the businesses and people who occupy them.

We're hiring a Client Success Manager to join our North American team and take ownership of a strategic portfolio of commercial real estate clients. This is a commercially focused, relationship-led role, sitting at the intersection of client success, revenue retention and account growth.

As WiredScore and Meter expand their presence across North America, you'll play an important role in helping existing clients understand the value of better connectivity, from certification and building performance to the infrastructure that powers their properties. Client Retention & Revenue Growth

Own renewal outcomes across your client portfolio, driving strong retention through proactive engagement, strategic account management and clear articulation of value.
Identify and develop upsell, cross-sell and expansion opportunities across WiredScore's certifications and Meter's connectivity infrastructure solutions.
Partner closely with Business Development and Meter teams to qualify and progress opportunities within existing client accounts.
Build strategic account plans that support long-term retention, revenue growth and deeper client partnerships.

Strategic Relationship Management

Develop and maintain strong, multi-threaded relationships with commercial real estate owners, developers, asset managers and other key stakeholders.
Act as a trusted advisor, helping clients understand how digital connectivity, smart building technology and network infrastructure can support their commercial, leasing and tenant-experience objectives.
Lead renewal conversations, strategic business reviews and executive-level presentations, tailoring your approach to different stakeholders and commercial priorities.
Proactively identify client risks, resolve challenges and ensure clients continue to realise measurable value from their relationship with WiredScore.

Connectivity & Meter Opportunity Development

Build an understanding of Meter's offering and how integrated networking infrastructure can address connectivity challenges within commercial buildings.
Identify opportunities within existing accounts where Meter's solutions could deliver additional value to landlords and tenants.
Engage clients in discovery-led conversations to understand their connectivity challenges, building infrastructure and future requirements.
Collaborate with commercial and technical teams to connect client needs with the appropriate solutions and support the progression of qualified opportunities.

Client Advocacy & Collaboration

Translate technical concepts and product capabilities into compelling, commercially relevant narratives for real estate stakeholders.
Work cross-functionally with Business Development, Operations and other internal teams to deliver a consistent, high-quality client experience.
Maintain accurate account information, renewal forecasts and commercial opportunities within Salesforce.
Share market intelligence, client feedback and emerging opportunities to support the continued growth of WiredScore and Meter.

Commercially minded: You understand the relationship between client success and revenue, and you're comfortable owning renewals while proactively identifying opportunities for account growth.
A natural relationship builder: You enjoy developing meaningful relationships, navigating complex organisations and influencing stakeholders at different levels.
Curious about technology: You're interested in how connectivity, infrastructure and smart building technology are shaping the future of commercial real estate.
An effective communicator: You can simplify complex concepts, confidently present to senior stakeholders and articulate a compelling commercial value proposition.
Proactive and solutions-oriented: You take ownership, anticipate client needs and seek opportunities rather than waiting for them to emerge.
Organised and strategic: You can manage multiple accounts, prioritise commercial opportunities and balance immediate renewal objectives with longer-term account development.

Required Qualifications

Proven experience in Client Success, Account Management or a comparable commercial, client-facing role.
Experience in commercial real estate, PropTech, B2B SaaS, telecommunications, connectivity or technology infrastructure.
Understanding of commercial real estate stakeholders, including landlords, asset managers, developers and property management teams.
Demonstrated experience owning renewals, client retention or revenue-linked account outcomes.
Proven ability to develop strong relationships with senior stakeholders and manage complex client accounts.
Experience identifying commercial opportunities within an existing client base, including upselling, cross-selling or account expansion.
Excellent communication, presentation and relationship-management skills.

Desired Experience & Skills

Exposure to enterprise networking, internet connectivity or technology solutions.
Experience leading strategic account reviews, QBRs and value-based commercial conversations.
Familiarity with Salesforce and structured account planning.
An interest in how technology and connectivity are transforming the built environment.

Enhanced parental leave
Health insurance, Life insurance, and income protection insurance
Statutory annual leave, public holidays, and office closure between Christmas and New Year
Flexible hybrid working & 1 Work From Anywhere week per quarter
Remote working budget to support your home office environment
Monthly internet stipend
Annual learning and development budget of $1000 USD

Diversity & Inclusion
WiredScore celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which thrives on the diversity and inclusion of everyone in the team. We are eager to hear from a diverse range of candidates. If this opportunity is interesting as a permanent role with a degree of flexibility, please discuss this with us. Disabilities are not a barrier to employment at WiredScore.

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More about this job

Responsibilities

The Client Success Manager will own a strategic portfolio of commercial real estate clients, focusing on revenue retention, account growth, and proactive relationship management. They will collaborate with internal teams to identify upsell opportunities and ensure clients realize measurable value from WiredScore and Meter solutions.

Requirements

Candidates must have proven experience in client success or account management within sectors like commercial real estate, PropTech, or B2B SaaS. Strong skills in relationship building, strategic planning, and the ability to articulate complex technical value propositions to senior stakeholders are required.

Skills

Client success
Account management
Revenue retention
Strategic account planning
Relationship building
Upselling
Cross-selling
Commercial real estate
PropTech
B2B SaaS
Telecommunications
Connectivity infrastructure
Salesforce
Stakeholder management
Strategic business reviews
Communication

Benefits

Enhanced parental leave
Health insurance
Life insurance
Income protection insurance
Statutory annual leave
Public holidays
Flexible hybrid working
Work from anywhere week
Remote working budget
Monthly internet stipend
Annual learning and development budget

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Account Management
Commercial Real Estate
PropTech
B2B SaaS
Telecommunications
Connectivity
Smart Building
Infrastructure
Salesforce
Revenue Growth
Retention
Upselling
Cross-selling
Strategic Account Planning
Stakeholder Management
QBR
Digital Connectivity
WiredScore
Meter
Asset Management
Tenant Experience
Network Infrastructure
Business Development
Market Intelligence

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