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Sales Associate

  • Burlington, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Why You’ll Love Working Here

At WIRELESSWAVE, we bring the latest from Apple, Samsung, Google, and more to customers nationwide. Backed by Glentel Inc.- a billion-dollar company owned by Bell and Rogers- we're the go-to destination for choice and connectivity, and we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people-first environment where opportunity and growth are always within reach!

This posting is for an existing vacancy.

What We Offer

  • Annual Earnings: Typically ranging from $45,000 to $70,000+, including hourly rate plus uncapped commissions (The lower end reflects new team members during their learning period, while experienced associates have earned significantly more).
  • New: Maternity Leave Top‑Up Program: We’re proud to introduce a new benefit designed to support employees during one of life’s most important milestones. Our Maternity Leave Top‑Up Program provides additional financial support so you can focus on what matters most: your growing family.
  • Well-Being: Medical & dental benefits, flexible scheduling, sick days, EFAP, and 3 weeks' vacation.
  • Extras: RRSP matching, discounts on your wireless/residential services, accessories, and more!
  • Support: Award-winning training, tools, resources, and coaching needed to help you succeed.
  • Career Opportunities: Industry-leading development programs- we promote our managers from within!
  • Inclusivity: A community that values and encourages diversity, inclusion, and respect, supported by initiatives from our ERGs.

Who You Are

  • Customer-focused: You have a passion for finding the right solutions for customers.
  • Connector: You're skilled at building relationships and have effective communication skills.
  • Tech-Savvy: You're interested in the wireless industry and comfortable using technology and social media.
  • Goal-Driven: You're motivated to learn, grow, and achieve targets in a performance-driven environment.
  • Flexible: You have a good work ethic and can adapt in a fast-paced, ever-changing industry.
  • Team-Player: You collaborate, share knowledge, support your peers, and enjoy friendly competition.
  • Dependable & Experienced: You're available for full-time work, including evenings and weekends, with 1-2 years of proven success in customer-facing roles.

Your Playground

What You Will Do

  • Deliver Solutions: Provide personalized support that helps customers find the right wireless and residential products and services. You have a passion for finding the right solutions for customers.
  • Be the Expert: Complete training and stay up-to-date on products, networks, promotions, and industry trends so customers can count on you for the latest knowledge.
  • Create Experience: Turn every interaction into an exceptional experience that earns customer loyalty, repeat business, and referrals.
  • Drive Results: Achieve and exceed sales targets while staying adaptable to business needs and contributing to the success of your store and district.
  • Live Our Values: Demonstrate trust, respect, ownership, passion, humility, and integrity in everything you do.

GLENTEL is an equal-opportunity employer and we are committed to creating a diverse and inclusive environment. We encourage our employees to participate in our employee resource groups: LGBTQ2S+, Women, and Black, Indigenous, People of Colour (BIPOC). At WIRELESSWAVE, we celebrate differences, and we invite you to be a part of our team.

GLENTEL Inc. (dba WIRELESSWAVE, Tbooth wireless, WIRELESS etc., WAVE SANS FIL, la cabine T sans-fil and SANS-FIL etc.) encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.

Skills

Retail

Sales

customerservice
More about this job

Responsibilities

Help customers choose wireless and residential products and services by providing personalized support and up-to-date product knowledge. Deliver excellent customer experiences, meet or exceed sales targets, and contribute to the success of the store and district.

Requirements

Candidates should have 1–2 years of success in customer-facing roles, strong communication and relationship-building skills, and an interest in wireless technology. Full-time availability, including evenings and weekends, adaptability, a strong work ethic, and a collaborative, goal-driven approach are expected.

Skills

  • Retail Sales
  • Customer Service
  • Relationship Building
  • Communication
  • Wireless Technology
  • Social Media
  • Sales Target Achievement
  • Product Knowledge
  • Adaptability
  • Teamwork
  • Customer Loyalty
  • Problem Solving

Benefits

  • Maternity Leave Top-Up
  • Medical Benefits
  • Dental Benefits
  • Flexible Scheduling
  • Sick Days
  • Employee And Family Assistance Program
  • Three Weeks' Vacation
  • RRSP Matching
  • Wireless And Residential Service Discounts
  • Accessory Discounts
  • Training And Coaching

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Retail
  • Customer Service & Support

Keywords

  • Wireless
  • Telecommunications
  • Retail Sales
  • Customer Service
  • Wireless Products
  • Residential Services
  • Apple
  • Samsung
  • Google
  • Sales Targets
  • Uncapped Commissions
  • Product Knowledge
  • Promotions
  • Networks
  • Industry Trends
  • Customer Loyalty
  • Repeat Business
  • Referrals
  • Relationship Building
  • Social Media
  • Teamwork
  • Customer Experience
  • Sales And Business Development

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