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Added 41 mins ago
RM
Coordinator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
Ross Memorial Hospital is seeking a Temporary part-time Integrated Coordinator of Pharmacy Operations to support pharmacy operations across RMH and HHHS. This role will focus on supporting…
Added 1 hour ago
MN
Ma Faamii Manager
Metis Nation Saskatchewan
SK
- Up to $90,203 CAD / year
- Full-time
…fiscal accountability for the Ma Faamii, oversee effective operations, policies, and ensure programs and projects follow internal financial controls and are in compliance with internal and…
Added 1 hour ago
TC
Retail Visual Merchandise Coordinator Full Time Winners/Homesense - Penticton Mall
TJX Canada – Winners, Marshalls, HomeSense
Penticton, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 4 hours ago
EG
Mill Trainer
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- Full-time
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Added 4 hours ago
TS
Casual Extreme Weather Response Support Worker
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Victoria, BC
- Part-time
Assist with client support by identifying potential problems and reporting any incidents to the EWR coordinator and or housing management team.
Added 4 hours ago
S
Social Worker
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- Full-time
…provincial correctional system, and a responsibility to ensure that programs and services are free of Indigenous-specific racism. BCMHSUS is committed to the eradication of…
Added 4 hours ago
OL
Client Service Coordinator
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AB · Edmonton, AB
- Full-time
As the Client Service coordinator you participate in the centre's operations, including working with multiple people from centre staff to teachers, to parents, and of course, the students!…
Added 4 hours ago
OL
Full-Time Education Coordinator
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- Full-time
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Added 4 hours ago
MN
Ma Faamii Manager
Métis Nation-Saskatchewan
SK · Saskatchewan, Canada
- Full-time
…fiscal accountability for the Ma Faamii, oversee effective operations, policies, and ensure programs and projects follow internal financial controls and are in compliance with internal and…
Added 4 hours ago
G
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- Internship
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Added 5 hours ago
MANAGER TRANSPORTATION BUSINESS SUPPORT
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Added 7 hours ago
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- Full-time
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Added 7 hours ago
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Added 9 hours ago
TT
Retail Visual Merchandise Coordinator Full Time Winners/Homesense - Penticton Mall
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Added 9 hours ago
Quality Control Coordinator - AOTHR
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…transportation networks to critical energy, industrial and nuclear programs. The projects we build connect communities and power future generations. With deep roots in North America and a…
Added 9 hours ago
GT
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- $55 CAD / hour
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Added 9 hours ago
TL
Heliskiing Transfer Coordinator ( Winter 2026- 2027)
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Added 9 hours ago
TC
Store Coordinator Full Time HomeSense - South Surrey
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Added 9 hours ago
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Added 9 hours ago
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Added 10 hours ago
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Added 13 hours ago
SR
Health And Safety Coordinator
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Offer expert advice and assistance to Operations and Support Services teams to support the successful execution and maintenance of a robust OHS program.
Added 13 hours ago
TM
Environmental Coordinator
Talamore Mining
Whitehorse, YT
- Full-time
…onsite technical teams to support environmental compliance programs. We are seeking an Environmental Coordinator to support the environmental programs required with construction operations…
Added 15 hours ago
TT
Store Coordinator Full Time HomeSense - South Surrey
The TJX Companies, Inc.
Surrey, BC
- Full-time
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Wiseworth Canada Industries Ltd.

Service Coordinator

Unit 101, 19298 21 Avenue, Surrey, BC, V3Z 3M3, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

About Us

Locally owned and operated since 1996, Wiseworth Canada Industries Ltd. is the Master Distributor for Ingersoll Rand compressed air products, parts, and services across British Columbia, Alberta, the Yukon, and Northwest Territories.

We are proud to be the largest compressed air sales and service provider in Western Canada, recognized as Top Ingersoll Rand Distributor in North America and awarded the Consumer Choice Award for Business Excellence. Our partnership with Ingersoll Rand, a global leader in compressed air innovation, positions us as the supplier of choice in our industry.

At Wiseworth, our success starts with our people. We believe in building lasting relationships, supporting one another, and creating a workplace where employees feel respected, valued, and empowered to succeed. We are a team driven by integrity, teamwork, safety, and a shared commitment to delivering an exceptional customer experience.

The Opportunity

We're looking for a friendly, organized, and customer-focused Service Coordinator to join our Lower Mainland service team, based at our head office in Surrey, BC.

In this important role, you'll be at the heart of our service operations, helping customers get the support they need while coordinating the activities of our field service technicians. You'll work closely with customers, technicians, management, and other team members to ensure service work is scheduled efficiently, customer needs are addressed promptly, and our service commitments are consistently delivered.

If you're someone who enjoys helping people, solving problems, staying organized, and working in a busy, team-oriented environment, we'd love to hear from you. We're looking for someone who brings a positive attitude, strong communication skills, attention to detail, and a genuine desire to make a difference. Technical aptitude and previous service coordination experience are valuable assets, but equally important are your willingness to learn, ability to build relationships, and commitment to providing outstanding customer service.

You'll be joining an experienced and supportive team that takes pride in working together, sharing knowledge, and helping one another succeed.

Service Coordination & Scheduling

Proactively organize, schedule, and coordinate daily service activities for our field service technicians throughout the Lower Mainland.
Communicate with customers to arrange preventive maintenance, equipment repairs, and other service appointments.
Coordinate technician availability, service priorities, required parts, and customer expectations to support efficient service delivery.
Create, update, and maintain accurate service work orders using company business and scheduling systems.
Review completed work orders, technician time records, and supporting documentation for accuracy and completeness prior to billing.
Work closely with technicians, service management, and parts personnel to address scheduling challenges and keep service activities running smoothly.
Participate in a shared on-call rotation, as required, to help coordinate after-hours service requests and ensure timely support.
Provide occasional vacation coverage for fellow service team members, helping maintain continuity of service and supporting the team.

Customer Service Excellence

Serve as a friendly, professional, and dependable point of contact for customers seeking service assistance.
Respond promptly to customer inquiries by telephone, email, and in person.
Listen carefully to customer concerns, ask appropriate questions, and help identify practical solutions to their service needs.
Prepare service and repair estimates, communicate recommendations, and follow up with customers to obtain necessary approvals.
Build strong, lasting customer relationships through responsive communication, reliability, and a genuine commitment to customer satisfaction.
Help resolve customer concerns by working collaboratively with technicians, management, and other departments.

Service Growth & Teamwork

Proactively contact customers to schedule maintenance and other service work that supports equipment reliability and performance.
Identify opportunities to recommend preventive maintenance programs, replacement parts, repairs, and other Wiseworth products and services when they provide meaningful value to customers.
Support service revenue growth through timely follow-up, effective scheduling, and professional customer interactions.
Collaborate with Account Managers, technicians, parts personnel, and other team members to provide a seamless customer experience.
Maintain accurate customer information, service records, estimates, and other documentation.
Assist with general office and service administration activities as needed.
Contribute to a positive, respectful, and supportive workplace where teamwork and continuous improvement are encouraged.

Qualifications

High school diploma or equivalent; post-secondary education in business administration, customer service, or a related field is an asset.
Previous experience in service coordination, dispatching, scheduling, customer service, or a similar administrative role is preferred. Experience in industrial equipment, compressed air systems, or a technical service environment would be an asset, but is not essential. We value transferable skills, a positive attitude, and a willingness to learn.
Strong organizational and time-management skills, with the ability to manage competing priorities in a busy, fast-paced environment.
Excellent interpersonal, verbal, and written communication skills.
A friendly, professional, and customer-focused approach, with a genuine interest in helping others.
Strong problem-solving abilities, sound judgment, and a willingness to take initiative.
Ability to work independently while contributing positively to a collaborative team environment.
Good technical aptitude and an interest in learning about industrial equipment, parts, maintenance requirements, and service processes.
Comfortable preparing quotations, reviewing service documentation, and working with detailed information.
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel, and the ability to learn new business software and service management systems.

Strong attention to detail, accuracy, and follow-through.
High standards of integrity, accountability, professionalism, and reliability.
Wiseworth Canada Industries Ltd. maintains a drug and alcohol-free workplace.
This position is based at our head office in Surrey, British Columbia.

Compensation & Benefits

We believe in recognizing the contributions of our employees and providing a competitive compensation and benefits package that supports both professional success and personal well-being.

Our package includes:

Competitive base salary commensurate with experience and qualifications.
Commission opportunities and eligibility for performance-based bonuses.
Comprehensive benefits program, including extended health, dental, vision, life, and disability insurance.
Company matching pension plan.
Annual flex and wellness allowance to support your health and lifestyle.
Paid vacation and sick days.
Employee Assistance Program.
Educational assistance for approved employment-related courses.
Ongoing training, professional development, and opportunities for career advancement within a growing organization.

Why Join Wiseworth?

At Wiseworth Canada, we know that great customer service begins with a great team. We're committed to providing an environment where people enjoy coming to work, feel supported by their colleagues, and have opportunities to grow and succeed.

As part of our team, you'll enjoy:

Stability and opportunity: Build your career with an established, locally owned company and recognized leader in the compressed air industry.
A welcoming and supportive team: Work alongside experienced professionals who value collaboration, mutual respect, and helping one another succeed.
Meaningful work: Play an important role in helping customers maintain reliable equipment and keep their businesses operating efficiently.
Professional growth: Develop new skills through hands-on experience, training, and ongoing learning opportunities.
A positive workplace culture: Be part of an organization that values integrity, accountability, teamwork, safety, and continuous improvement.
Engaged and approachable leadership: Work with leaders who care about employee development, customer success, and building a strong organization.
Work-life balance: Join a company that recognizes the importance of maintaining a healthy balance between your professional and personal life.
A respected industry partnership: Represent premium products and services backed by Ingersoll Rand, one of the world's leading industrial manufacturers.

We'd Love to Hear from You!

If you enjoy helping people, take pride in staying organized, and want to be part of a friendly, hardworking team where your contributions truly matter, we encourage you to apply.

Whether you're an experienced Service Coordinator or someone with strong customer service and organizational skills looking for an exciting new opportunity, we'd welcome the chance to learn more about you.

Join Wiseworth Canada and discover a rewarding career where great people, teamwork, and customer service make the difference!

Apply About employer

More about this job

Responsibilities

The Service Coordinator will manage daily service activities for field technicians, including scheduling appointments and coordinating parts and technician availability. They will also serve as the primary point of contact for customers, handling inquiries, preparing estimates, and ensuring high-quality service delivery.

Requirements

Candidates should have a high school diploma or equivalent, with post-secondary education in business or customer service considered an asset. Previous experience in service coordination, dispatching, or a similar administrative role is preferred, along with strong organizational and communication skills.

Skills

Service coordination
Scheduling
Customer service
Dispatching
Problem solving
Time management
Communication skills
Technical aptitude
Microsoft Office
Attention to detail
Relationship building
Data entry
Administrative support
Conflict resolution
Organization

Benefits

Competitive base salary
Commission opportunities
Performance-based bonuses
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Company matching pension plan
Annual flex and wellness allowance
Paid vacation
Paid sick days
Employee Assistance Program
Educational assistance
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Compressed air systems
Ingersoll Rand
Preventive maintenance
Work orders
Scheduling
Dispatching
Customer service
Industrial equipment
Microsoft Outlook
Microsoft Word
Microsoft Excel
Service management systems
Technical service
Administrative support
Repair estimates
Field service
Inventory coordination
Business administration
Time management

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