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Added 2 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 9 hours ago
NS
Customer Planner - eScope
Nova Scotia Power
NS · Sackville, Nova Scotia
- Full-time
A minimum of 2 years’ experience with NSPI Field Operations workflow including planning, scheduling, and dispatch of PLT work is considered an asset.
Added 11 hours ago
G
Field Engineer / Coordinator (Mechanical / Electrical / Structural)
Ganotec
Toronto, ON
- Full-time
Join our team as a Project Coordinator / Field Engineer (Electrical, Mechanical or Structural), a pivotal role where you will actively contribute to the successful delivery of complex…
Added 11 hours ago
G
Field Engineer / Coordinator (Mechanical / Electrical / Structural)
Ganotec
Oakville, ON
- Full-time
Join our team as a Project Coordinator / Field Engineer (Electrical, Mechanical or Structural), a pivotal role where you will actively contribute to the successful delivery of complex…
Added 15 hours ago
Conference and Events Coordinator
University of Saskatchewan
Saskatoon, SK
The conference and events coordinator provides administrative and coordination support for secretariat services delivered under contract with the Canadian Association for University…
Added 20 hours ago
WC
Service Coordinator
Wiseworth Canada Industries Ltd.
Surrey, BC
- Full-time
In this important role, you'll be at the heart of our service operations, helping customers get the support they need while coordinating the activities of our field service technicians.…
Added 21 hours ago
QT
Project Lead (Drone Operations)
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This isn’t a desk-bound project coordination role. As a Drone Operations Coordinator at QEA Tech, you’ll manage missions, pilots, equipment, and client site logistics across multiple…
Added 23 hours ago
L
Project Coordinator, Mining
Ledcor
St. Lawrence, NL
- Full-time
We are seeking a skilled and experienced Project Coordinator with a specialty in Mining Engineering to manage and oversee all aspects of our ongoing mining projects. In this role, you will…
Added 1 day ago
CL
HR Generalist
Charger Logistics Inc
Brampton, ON
- Full-time
Currently, we are seeking a motivated and experienced HR Generalist to join our HR team at our Brampton office. This role is focussed on our LATAM operations.
Added 1 day ago
NC
Project Coordinator (Entry-Level)
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Reporting to Operations Leadership, the Project Coordinator (PC) is an entry-level position designed for an organized, proactive individual who is eager to learn and grow within project…
Added 1 day ago
NC
Project Manager
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Montreal, QC
- Full-time
Reporting to Operations Leadership, the Project Manager (PM) leads complex digital signage, audio, and technology deployment projects from initial handoff through final sign-off. This is a…
Added 1 day ago
AC
Accounts Payable Coordinator
Aston Carter
Vancouver, BC
- $20 to $23 CAD / hour
- Contract
Our client is seeking an Accounts Payable Coordinator to support high-volume accounts payable operations within a fast-paced corporate environment. This role is responsible for processing…
Added 1 day ago
S
General Labourer/Materials Coordinator
SECURE
Edmonton, AB
- Other
…sexual orientation, marital status, or physical handicap. Our operations span across Canada and the United States and we actively seek out a wide range of applicants for both field…
Added 1 day ago
SS
People & Safety Coordinator – Healthcare Security
Securiguard Services Ltd.
Burnaby, BC
- Full-time
Securiguard is seeking a motivated and organized People & Safety Coordinator to join our team and support our Securicare healthcare security operations, primarily within the Vancouver…
Added 1 day ago
PI
HR Coordinator
Photonic Inc.
Coquitlam, BC
- $71,000 to $97,600 CAD / year
- Full-time
…forefront of that growth. We are seeking a highly organized HR Coordinator who thrives on keeping things running smoothly. In this role, you’ll support the full employee lifecycle, from…
Added 1 day ago
BP
Black Press Media Events Supervisor
Black Press Media
Lower Post, BC
- Full-time
Oversee event setup, onsite operations and tear-down
Added 1 day ago
SI
Maintenance Scheduler
Saputo Inc.
Calgary, AB
- Full-time
…Maintenance Supervisor, Maintenance Planner, and Maintenance Coordinator (MRO), the Maintenance Scheduler is responsible for developing, maintaining, and controlling the daily and weekly…
Added 1 day ago
I
Operations Manager
Integricon
Ottawa, ON
- $85,000 to $115,000 CAD / year
- Full-time
Lead day-to-day project delivery and field operations safely, profitably and on time through clear priorities, people leadership, resource planning and risk resolution. Apply consistent…
Added 1 day ago
BC
Team Lead, Marketing Digital Platforms
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
You'll be able to count on a team of three (a senior technical web advisor, a web content and advertising advisor, and a coordinator) to deliver day to day.
Added 1 day ago
C
Social Media & Community Coordinator
Confidential
Toronto, ON
- Full-time
Higher education in business, hospitality, operations, or a related field nice to have
Added 1 day ago
TU
Department Operations and Undergraduate Programs Assistant
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
…Student Development and Advising, Human Resources, Finance Operations Okanagan, Facilities Management and other faculties and schools…
Added 1 day ago
TU
Student Support Administrative Assistant
The University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
…undergraduate and graduate program, as well as supporting the operations team. The position will provide administrative support to the Undergraduate Program Manager, the Graduate Program…
Added 1 day ago
ME
Project Controls Analyst- MEC Transportation
Mass. Electric Construction Co.
Toronto, ON
- Full-time
The Project Controls Coordinator is responsible for supporting the planning, scheduling, cost control, forecasting, progress measurement, and reporting functions for complex electrical…
Added 1 day ago
UO
Student Care Coordinator
University of Victoria
Victoria, BC
- Full-time
The Coordinator acts as a key liaison between Student Wellness, campus partners, and community healthcare providers, coordinating referrals and supporting the triaging process for high-risk…
Added 1 day ago
Fisheries Coordinator
Musqueam Indian Band
Vancouver, BC
Reporting to the Fisheries Manager, the Coordinator provides financial and coordination support to the Fisheries Department to support the effective delivery of departmental programs,…

Wiseworth Canada Industries Ltd.

Service Coordinator

Unit 101, 19298 21 Avenue, Surrey, BC, V3Z 3M3, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 19, 2026

Original job description

About Us

Locally owned and operated since 1996, Wiseworth Canada Industries Ltd. is the Master Distributor for Ingersoll Rand compressed air products, parts, and services across British Columbia, Alberta, the Yukon, and Northwest Territories.

We are proud to be the largest compressed air sales and service provider in Western Canada, recognized as Top Ingersoll Rand Distributor in North America and awarded the Consumer Choice Award for Business Excellence. Our partnership with Ingersoll Rand, a global leader in compressed air innovation, positions us as the supplier of choice in our industry.

At Wiseworth, our success starts with our people. We believe in building lasting relationships, supporting one another, and creating a workplace where employees feel respected, valued, and empowered to succeed. We are a team driven by integrity, teamwork, safety, and a shared commitment to delivering an exceptional customer experience.

The Opportunity

We're looking for a friendly, organized, and customer-focused Service Coordinator to join our Lower Mainland service team, based at our head office in Surrey, BC.

In this important role, you'll be at the heart of our service operations, helping customers get the support they need while coordinating the activities of our field service technicians. You'll work closely with customers, technicians, management, and other team members to ensure service work is scheduled efficiently, customer needs are addressed promptly, and our service commitments are consistently delivered.

If you're someone who enjoys helping people, solving problems, staying organized, and working in a busy, team-oriented environment, we'd love to hear from you. We're looking for someone who brings a positive attitude, strong communication skills, attention to detail, and a genuine desire to make a difference. Technical aptitude and previous service coordination experience are valuable assets, but equally important are your willingness to learn, ability to build relationships, and commitment to providing outstanding customer service.

You'll be joining an experienced and supportive team that takes pride in working together, sharing knowledge, and helping one another succeed.

Service Coordination & Scheduling

Proactively organize, schedule, and coordinate daily service activities for our field service technicians throughout the Lower Mainland.
Communicate with customers to arrange preventive maintenance, equipment repairs, and other service appointments.
Coordinate technician availability, service priorities, required parts, and customer expectations to support efficient service delivery.
Create, update, and maintain accurate service work orders using company business and scheduling systems.
Review completed work orders, technician time records, and supporting documentation for accuracy and completeness prior to billing.
Work closely with technicians, service management, and parts personnel to address scheduling challenges and keep service activities running smoothly.
Participate in a shared on-call rotation, as required, to help coordinate after-hours service requests and ensure timely support.
Provide occasional vacation coverage for fellow service team members, helping maintain continuity of service and supporting the team.

Customer Service Excellence

Serve as a friendly, professional, and dependable point of contact for customers seeking service assistance.
Respond promptly to customer inquiries by telephone, email, and in person.
Listen carefully to customer concerns, ask appropriate questions, and help identify practical solutions to their service needs.
Prepare service and repair estimates, communicate recommendations, and follow up with customers to obtain necessary approvals.
Build strong, lasting customer relationships through responsive communication, reliability, and a genuine commitment to customer satisfaction.
Help resolve customer concerns by working collaboratively with technicians, management, and other departments.

Service Growth & Teamwork

Proactively contact customers to schedule maintenance and other service work that supports equipment reliability and performance.
Identify opportunities to recommend preventive maintenance programs, replacement parts, repairs, and other Wiseworth products and services when they provide meaningful value to customers.
Support service revenue growth through timely follow-up, effective scheduling, and professional customer interactions.
Collaborate with Account Managers, technicians, parts personnel, and other team members to provide a seamless customer experience.
Maintain accurate customer information, service records, estimates, and other documentation.
Assist with general office and service administration activities as needed.
Contribute to a positive, respectful, and supportive workplace where teamwork and continuous improvement are encouraged.

Qualifications

High school diploma or equivalent; post-secondary education in business administration, customer service, or a related field is an asset.
Previous experience in service coordination, dispatching, scheduling, customer service, or a similar administrative role is preferred. Experience in industrial equipment, compressed air systems, or a technical service environment would be an asset, but is not essential. We value transferable skills, a positive attitude, and a willingness to learn.
Strong organizational and time-management skills, with the ability to manage competing priorities in a busy, fast-paced environment.
Excellent interpersonal, verbal, and written communication skills.
A friendly, professional, and customer-focused approach, with a genuine interest in helping others.
Strong problem-solving abilities, sound judgment, and a willingness to take initiative.
Ability to work independently while contributing positively to a collaborative team environment.
Good technical aptitude and an interest in learning about industrial equipment, parts, maintenance requirements, and service processes.
Comfortable preparing quotations, reviewing service documentation, and working with detailed information.
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel, and the ability to learn new business software and service management systems.

Strong attention to detail, accuracy, and follow-through.
High standards of integrity, accountability, professionalism, and reliability.
Wiseworth Canada Industries Ltd. maintains a drug and alcohol-free workplace.
This position is based at our head office in Surrey, British Columbia.

Compensation & Benefits

We believe in recognizing the contributions of our employees and providing a competitive compensation and benefits package that supports both professional success and personal well-being.

Our package includes:

Competitive base salary commensurate with experience and qualifications.
Commission opportunities and eligibility for performance-based bonuses.
Comprehensive benefits program, including extended health, dental, vision, life, and disability insurance.
Company matching pension plan.
Annual flex and wellness allowance to support your health and lifestyle.
Paid vacation and sick days.
Employee Assistance Program.
Educational assistance for approved employment-related courses.
Ongoing training, professional development, and opportunities for career advancement within a growing organization.

Why Join Wiseworth?

At Wiseworth Canada, we know that great customer service begins with a great team. We're committed to providing an environment where people enjoy coming to work, feel supported by their colleagues, and have opportunities to grow and succeed.

As part of our team, you'll enjoy:

Stability and opportunity: Build your career with an established, locally owned company and recognized leader in the compressed air industry.
A welcoming and supportive team: Work alongside experienced professionals who value collaboration, mutual respect, and helping one another succeed.
Meaningful work: Play an important role in helping customers maintain reliable equipment and keep their businesses operating efficiently.
Professional growth: Develop new skills through hands-on experience, training, and ongoing learning opportunities.
A positive workplace culture: Be part of an organization that values integrity, accountability, teamwork, safety, and continuous improvement.
Engaged and approachable leadership: Work with leaders who care about employee development, customer success, and building a strong organization.
Work-life balance: Join a company that recognizes the importance of maintaining a healthy balance between your professional and personal life.
A respected industry partnership: Represent premium products and services backed by Ingersoll Rand, one of the world's leading industrial manufacturers.

We'd Love to Hear from You!

If you enjoy helping people, take pride in staying organized, and want to be part of a friendly, hardworking team where your contributions truly matter, we encourage you to apply.

Whether you're an experienced Service Coordinator or someone with strong customer service and organizational skills looking for an exciting new opportunity, we'd welcome the chance to learn more about you.

Join Wiseworth Canada and discover a rewarding career where great people, teamwork, and customer service make the difference!

Apply About employer

More about this job

Responsibilities

The Service Coordinator will manage daily service activities, schedule field technicians, and maintain accurate work orders. They will also serve as the primary point of contact for customers to address inquiries, provide estimates, and ensure service commitments are met.

Requirements

Candidates should have a high school diploma or equivalent, with post-secondary education in business or customer service considered an asset. Previous experience in service coordination, dispatching, or a similar administrative role is preferred, along with strong organizational and communication skills.

Skills

Service coordination
Scheduling
Customer service
Dispatching
Technical aptitude
Problem-solving
Time management
Communication skills
Microsoft Office
Attention to detail
Relationship building
Administrative support
Work order management
Data entry
Conflict resolution

Benefits

Competitive base salary
Commission opportunities
Performance-based bonuses
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Company matching pension plan
Annual flex and wellness allowance
Paid vacation
Paid sick days
Employee Assistance Program
Educational assistance
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Compressed air systems
Ingersoll Rand
Preventive maintenance
Field service
Work orders
Scheduling
Customer support
Industrial equipment
Microsoft Outlook
Microsoft Word
Microsoft Excel
Service management systems
Technical service
Dispatching
Administrative
Client relations
Repair estimates
Inventory coordination
Safety

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