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Added 8 mins ago
SC
Receivables and Revenue Coordinator
Strathcona County
Sherwood Park, AB
- Full-time
Strathcona County is seeking a detail-oriented and customer-focused Receivables and Revenue Coordinator to play a key role in supporting the organization’s financial health and cash flow…
Added 23 mins ago
CC
Facilities Information System Coordinator
Centennial College
Toronto, ON · Scarborough, ON
- $41.2 to $47.57 CAD / hour
- Full-time
Under the direction of the Associate Director Facilities and Operations, the Facilities Information System Coordinator is responsible for providing data management and systems support for…
Added 23 mins ago
QM
Administrative Assistant
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Mississauga, ON
- $55,000 to $58,000 CAD / year
- Full-time
We are seeking a highly organized, detail-oriented, and proactive Administrative Coordinator to support the President and department managers within an established organization operating in…
Added 23 mins ago
W
Project Coordinator
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Winnipeg, MB
- Full-time
…expertise. Westburne fosters a culture of motivation and personal development, encouraging every team member to reach their full potential across its nationwide network. For more…
Added 38 mins ago
MM
Coordinator, Digital Marketing
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- Full-time
…with the communities we serve, and set new standards for our…
Added 53 mins ago
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Inventory Coordinator
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Surrey, BC · Saskatoon, SK
- Full-time
Currently, we have an opening for an Inventory Coordinator. The Inventory Coordinator is responsible for inventory including inventory management, strategic stock process support and…
Added 53 mins ago
AA
2026-075 Employment & Training Coordinator
Atikameksheng Anishnawbek
ON · Naughton, Ontario
- Full-time
- Contract
Post-secondary diploma or degree in Employment Services, Career Development, Human Resources, Business Administration, Social Services, Community Development, or a related field; OR an…
Added 1 hour ago
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Added 1 hour ago
Operations Coordinator Part -Time
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Toronto, ON · North York, ON
We are currently looking for a Part Time Operations Coordinator in our North York location at 774 Supertest Rd. Monday, Wednesday and Friday - 8am to 4pm
Added 1 hour ago
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YHM - Training Coordinator
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Added 1 hour ago
Legislative Services Coordinator
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Added 1 hour ago
Project Coordinator
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Foster the development of a culture reflective of the core values of the business
Added 2 hours ago
Assistant Health & Safety Manager
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Direct root-cause incident investigations for critical injuries and high-potential near-misses, implementing business-wide corrective actions.
Added 3 hours ago
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Scanning Services - Office & Admin Specialist, Senior
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Saint-Paul, NB · St.-Paul, NB
- Full-time
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Added 3 hours ago
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Research Projects Coordinator
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Vancouver, BC
- Full-time
…Bachelor’s degree from a recognized university in Science or Business Administration plus a minimum of three (3) years of recent related experience in project management and/or a research…
Added 3 hours ago
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Learning And Development Coordinator
Vancouver Airport Authority
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- Full-time
Working closely with Learning and Development, Technology, business partners and external vendors, the learning and development coordinator will ensure the system is reliable, accessible…
Added 3 hours ago
C/
Coordinator, Information Management / Coordinateur, Gestion de l’information
CATSA / ACSTA
Ottawa, ON
- $62,889 to $78,610 CAD / year
- Contract
Supports the Senior Advisor, Information Management in the development of CATSA’s IM policies, procedures and processes to accommodate legislative and operational changes and business…
Added 3 hours ago
WC
Service Coordinator
Wiseworth Canada Industries Ltd.
Surrey, BC
- Full-time
…in North America and awarded the Consumer Choice Award for Business Excellence. Our partnership with Ingersoll Rand, a global leader in compressed air innovation, positions us as the…
Added 5 hours ago
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Commercial Manager
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Calgary, AB
- Full-time
The implementation of Marketing and Business Development plans
Added 5 hours ago
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Abilities Management Specialist
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Newmarket, ON
- Full-time
Collaborates with divisional staff in the research, development and implementation/administration of occupational health, safety and wellness programs.
Added 6 hours ago
V
Network & Telecom Analyst II
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- Full-time
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Added 6 hours ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
Assist in the development and operations of intramural sport leagues
Added 6 hours ago
HN
Human Resources Coordinator
Hartmann North America
Brantford, ON
- $60,000 to $62,000 CAD / year
- Full-time
Reporting to the Human Resources Manager, the HR Coordinator provides administrative and operational support across the Human Resources function and Head Office. The role is responsible for…
Added 8 hours ago
H
IT Project Coordinator (Infrastructure)
HCLTech
Brampton, ON
- $74,000 to $83,000 CAD / year
- Full-time
We are seeking an experienced IT Project Coordinator with a strong background in IT Infrastructure projects, Jira, and ServiceNow. The ideal candidate will have 6-8 years of experience in…
Added 9 hours ago
UO
Undergraduate Advisor and Coordinator
University of Waterloo
Stratford, ON · Digital Media Stratford
- Full-time
Faculty of Arts - Stratford School of Interaction Design and Business - Administration and Recruitment

Wiseworth Canada Industries Ltd.

Service Coordinator

Unit 101, 19298 21 Avenue, Surrey, BC, V3Z 3M3, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

About Us

Locally owned and operated since 1996, Wiseworth Canada Industries Ltd. is the Master Distributor for Ingersoll Rand compressed air products, parts, and services across British Columbia, Alberta, the Yukon, and Northwest Territories.

We are proud to be the largest compressed air sales and service provider in Western Canada, recognized as Top Ingersoll Rand Distributor in North America and awarded the Consumer Choice Award for Business Excellence. Our partnership with Ingersoll Rand, a global leader in compressed air innovation, positions us as the supplier of choice in our industry.

At Wiseworth, our success starts with our people. We believe in building lasting relationships, supporting one another, and creating a workplace where employees feel respected, valued, and empowered to succeed. We are a team driven by integrity, teamwork, safety, and a shared commitment to delivering an exceptional customer experience.

The Opportunity

We're looking for a friendly, organized, and customer-focused Service Coordinator to join our Lower Mainland service team, based at our head office in Surrey, BC.

In this important role, you'll be at the heart of our service operations, helping customers get the support they need while coordinating the activities of our field service technicians. You'll work closely with customers, technicians, management, and other team members to ensure service work is scheduled efficiently, customer needs are addressed promptly, and our service commitments are consistently delivered.

If you're someone who enjoys helping people, solving problems, staying organized, and working in a busy, team-oriented environment, we'd love to hear from you. We're looking for someone who brings a positive attitude, strong communication skills, attention to detail, and a genuine desire to make a difference. Technical aptitude and previous service coordination experience are valuable assets, but equally important are your willingness to learn, ability to build relationships, and commitment to providing outstanding customer service.

You'll be joining an experienced and supportive team that takes pride in working together, sharing knowledge, and helping one another succeed.

Service Coordination & Scheduling

Proactively organize, schedule, and coordinate daily service activities for our field service technicians throughout the Lower Mainland.
Communicate with customers to arrange preventive maintenance, equipment repairs, and other service appointments.
Coordinate technician availability, service priorities, required parts, and customer expectations to support efficient service delivery.
Create, update, and maintain accurate service work orders using company business and scheduling systems.
Review completed work orders, technician time records, and supporting documentation for accuracy and completeness prior to billing.
Work closely with technicians, service management, and parts personnel to address scheduling challenges and keep service activities running smoothly.
Participate in a shared on-call rotation, as required, to help coordinate after-hours service requests and ensure timely support.
Provide occasional vacation coverage for fellow service team members, helping maintain continuity of service and supporting the team.

Customer Service Excellence

Serve as a friendly, professional, and dependable point of contact for customers seeking service assistance.
Respond promptly to customer inquiries by telephone, email, and in person.
Listen carefully to customer concerns, ask appropriate questions, and help identify practical solutions to their service needs.
Prepare service and repair estimates, communicate recommendations, and follow up with customers to obtain necessary approvals.
Build strong, lasting customer relationships through responsive communication, reliability, and a genuine commitment to customer satisfaction.
Help resolve customer concerns by working collaboratively with technicians, management, and other departments.

Service Growth & Teamwork

Proactively contact customers to schedule maintenance and other service work that supports equipment reliability and performance.
Identify opportunities to recommend preventive maintenance programs, replacement parts, repairs, and other Wiseworth products and services when they provide meaningful value to customers.
Support service revenue growth through timely follow-up, effective scheduling, and professional customer interactions.
Collaborate with Account Managers, technicians, parts personnel, and other team members to provide a seamless customer experience.
Maintain accurate customer information, service records, estimates, and other documentation.
Assist with general office and service administration activities as needed.
Contribute to a positive, respectful, and supportive workplace where teamwork and continuous improvement are encouraged.

Qualifications

High school diploma or equivalent; post-secondary education in business administration, customer service, or a related field is an asset.
Previous experience in service coordination, dispatching, scheduling, customer service, or a similar administrative role is preferred. Experience in industrial equipment, compressed air systems, or a technical service environment would be an asset, but is not essential. We value transferable skills, a positive attitude, and a willingness to learn.
Strong organizational and time-management skills, with the ability to manage competing priorities in a busy, fast-paced environment.
Excellent interpersonal, verbal, and written communication skills.
A friendly, professional, and customer-focused approach, with a genuine interest in helping others.
Strong problem-solving abilities, sound judgment, and a willingness to take initiative.
Ability to work independently while contributing positively to a collaborative team environment.
Good technical aptitude and an interest in learning about industrial equipment, parts, maintenance requirements, and service processes.
Comfortable preparing quotations, reviewing service documentation, and working with detailed information.
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel, and the ability to learn new business software and service management systems.

Strong attention to detail, accuracy, and follow-through.
High standards of integrity, accountability, professionalism, and reliability.
Wiseworth Canada Industries Ltd. maintains a drug and alcohol-free workplace.
This position is based at our head office in Surrey, British Columbia.

Compensation & Benefits

We believe in recognizing the contributions of our employees and providing a competitive compensation and benefits package that supports both professional success and personal well-being.

Our package includes:

Competitive base salary commensurate with experience and qualifications.
Commission opportunities and eligibility for performance-based bonuses.
Comprehensive benefits program, including extended health, dental, vision, life, and disability insurance.
Company matching pension plan.
Annual flex and wellness allowance to support your health and lifestyle.
Paid vacation and sick days.
Employee Assistance Program.
Educational assistance for approved employment-related courses.
Ongoing training, professional development, and opportunities for career advancement within a growing organization.

Why Join Wiseworth?

At Wiseworth Canada, we know that great customer service begins with a great team. We're committed to providing an environment where people enjoy coming to work, feel supported by their colleagues, and have opportunities to grow and succeed.

As part of our team, you'll enjoy:

Stability and opportunity: Build your career with an established, locally owned company and recognized leader in the compressed air industry.
A welcoming and supportive team: Work alongside experienced professionals who value collaboration, mutual respect, and helping one another succeed.
Meaningful work: Play an important role in helping customers maintain reliable equipment and keep their businesses operating efficiently.
Professional growth: Develop new skills through hands-on experience, training, and ongoing learning opportunities.
A positive workplace culture: Be part of an organization that values integrity, accountability, teamwork, safety, and continuous improvement.
Engaged and approachable leadership: Work with leaders who care about employee development, customer success, and building a strong organization.
Work-life balance: Join a company that recognizes the importance of maintaining a healthy balance between your professional and personal life.
A respected industry partnership: Represent premium products and services backed by Ingersoll Rand, one of the world's leading industrial manufacturers.

We'd Love to Hear from You!

If you enjoy helping people, take pride in staying organized, and want to be part of a friendly, hardworking team where your contributions truly matter, we encourage you to apply.

Whether you're an experienced Service Coordinator or someone with strong customer service and organizational skills looking for an exciting new opportunity, we'd welcome the chance to learn more about you.

Join Wiseworth Canada and discover a rewarding career where great people, teamwork, and customer service make the difference!

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More about this job

Responsibilities

The Service Coordinator will manage daily service activities, schedule field technicians, and maintain accurate work orders. They will also serve as a primary point of contact for customers to address inquiries, provide estimates, and ensure high-quality service delivery.

Requirements

Candidates should have a high school diploma or equivalent, with post-secondary education and previous service coordination experience considered assets. Strong organizational, communication, and technical skills are required, along with proficiency in Microsoft Office applications.

Skills

Service coordination
Scheduling
Customer service
Technical aptitude
Problem solving
Time management
Communication skills
Attention to detail
Microsoft Office
Data entry
Work order management
Relationship building
Administrative support
Conflict resolution
Organization

Benefits

Competitive base salary
Commission opportunities
Performance-based bonuses
Extended health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Company matching pension plan
Annual flex and wellness allowance
Paid vacation
Paid sick days
Employee Assistance Program
Educational assistance
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Compressed air systems
Ingersoll Rand
Preventive maintenance
Field service
Work orders
Scheduling
Customer support
Technical service
Industrial equipment
Microsoft Outlook
Microsoft Word
Microsoft Excel
Dispatching
Service management systems
Administrative
Inventory
Billing
Client relations
Safety

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