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Added 2 mins ago
OD
People & Culture Manager
One Degree Organic Foods
Mission, BC
- Full-time
We are looking for a Manager, People & Culture to join our People & Culture team! Our Manager, People & Culture will champion our company culture initiatives and ensure the effective…
Added 2 mins ago
Manager, Business Planning
Halton Region
Oakville, ON
The Manager, Business Planning is responsible for the strategic oversight, administration, and accountability of Children's Services funding, budgeting, financial planning, and business…
Added 2 mins ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
This role is broader than traditional assessment delivery. It is an enterprise leadership and transformation opportunity to turn fragmented, document-heavy processes into an integrated,…
Added 2 mins ago
E
Analyst, IS Infrastructure PMO
EPCOR
AB · Edmonton, Alberta
- Full-time
Performing other duties as required by the Manager, Infrastructure Program Delivery.
Added 3 mins ago
OD
People & Culture Manager
One Degree Organic Foods
Mission, BC
- Full-time
We are looking for a Manager, People & Culture to join our People & Culture team! Our Manager, People & Culture will champion our company culture initiatives and ensure the effective…
Added 17 mins ago
NA
Senior Director Finance
Nelson/Kraft and Associates
Calgary, AB
- $125,000 to $130,000 CAD / year
- Full-time
The ideal candidate is a senior CPA finance leader with deep Controller-level technical expertise and a successful record of leading finance functions in a complex, larger organization.…
Added 17 mins ago
AC
Project Accountant
Accenture Construct
Toronto, ON
- Full-time
Support the Finance Manager with audit requirements and contribute to monthly and year-end close processes
Added 17 mins ago
CI
Senior Manager, ERP
Calian in Space & Technology
Ottawa, ON
- Full-time
We are looking for a Senior Manager, Enterprise Resource Planning (ERP) to lead the strategy, delivery, support, governance, and continuous improvement of Calian’s ERP and HRIS ecosystem,…
Added 32 mins ago
A
Underwriting Manager, Middle Market Package
AXA
Toronto, ON
- Full-time
As Underwriting Manager you will lead the Middle Market underwriting team focusing on property and casualty package for mid-sized businesses across Canada. Working with brokers and clients…
Added 32 mins ago
T
Senior Applied Machine Learning Scientist
TD
Toronto, ON
- Full-time
Leading the conceptualization, design, and delivery of AI/ML systems to solve complex business and enterprise-wide problems.
Added 32 mins ago
UO
Athletics Development & Alumni Coordinator
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Development Manager of Athletics, they will lead all short and long-term stewardship initiatives with the objective of advancing and strengthening the sustainability and…
Added 32 mins ago
I
Global Account Manager
IMDEX
Canada
- Full-time
The Global Account Manager owns IMDEX’s strategic relationship with a portfolio of major global mining and resources customers. The role connects customer priorities across corporate,…
Added 32 mins ago
FI
Manager, Campaign Analytics - SQL, Pega/ TSYS CDH
FP Inc.
Toronto, ON
- $50 to $65 CAD / hour
- Contract
Translate business and marketing priorities into analytical roadmaps, clear success measures, test designs, delivery plans, and decision-ready recommendations.
Added 32 mins ago
E
Information Technology Audit Manager
emergiTEL
Toronto, ON
- Full-time
emergiTEL is currently seeking an Audit Manager I, IT Audit on behalf of our client, a leading North American financial services organization. This is an excellent opportunity for an…
Added 47 mins ago
B
Client Service Assistant, Private Wealth
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- Full-time
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Added 47 mins ago
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Added 47 mins ago
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Added 47 mins ago
TV
Senior Account Manager
The Vantage Talent Group
Burlington, ON
- $140,000 to $160,000 CAD / year
- Full-time
Our client is seeking a Senior Account Manager to manage and grow an established portfolio of group benefits clients while delivering strategic consulting and advisory services.
Added 47 mins ago
AC
Senior Manager, U.S. Corporate Tax
ACCA Careers
Winnipeg, MB
- Full-time
Make an impact with our U.S. Corporate Tax team as a Senior Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework.…
Added 47 mins ago
LM
Underwriter, Property & Casualty
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Calgary, AB
- Full-time
Reports To: Assistant Vice President, Underwriting Manager
Added 1 hour ago
MS
VP, Change Management Lead
Morgan Stanley
Montreal, QC
- Full-time
…to win. The department is looking for an experienced Change Manager with a proven track record in project management, change management and business transformation to partner with the HCM…
Added 1 hour ago
Manager, Digital Experience (.COM)
Scotiabank
Toronto, ON
Lead and manage the creation, planning, and delivery of various web initiatives, analyze their effectiveness, and continue optimizing and improving customer experience.
Added 1 hour ago
Program Manager
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Winnipeg, MB · London, ON · Toronto, ON
Reporting to the Director of Portfolio Management & Governance, the Program Manager provides delivery leadership for large, complex business and technology programs within the Insurance…
Added 1 hour ago
P
Forensic and Dispute Services Senior Manager (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
As a Forensic and Dispute Services Senior Manager (Bilingual FR/EN), you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service…
Added 1 hour ago
LG
Technical Accounting Manager
Linkus Group
Toronto, ON · Greater Toronto Area, Canada
- $120,000 to $140,000 CAD / year
- Full-time
We’re hiring a Technical Accounting Manager to oversee hands-on accounting and reporting for a portfolio of early-stage and growth-stage startups in Web3 and emerging technology. You’ll…

WithBureau

Operations Project Manager

Vancouver, BC, V5Y 1J4, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

About Bureau:

Bureau is a founder-led global company built around a simple belief: better spaces make better work.

Today, we make soundproof office booths that help people focus, meet and think. But our ambition is much bigger than what we sell. We want to shape how people do their best work, and build a company that can make a meaningful dent in the way work feels.

We’re a small, fast-moving team with a lot still to build. That means real ownership, room for good ideas and the chance to have an outsized impact.

At Bureau, our people are what make us different

At the heart of our business is a global team of passionate, caring, highly accountable and entrepreneurial people who are empowered to make an impact. We bring our true selves, unique talents and personalities to work every day - and we believe that’s what makes our culture stronger.

We’re first and foremost a sales-driven organization, powered by technology and design, with a big ambition: to shape how people do their best work. Through our best-in-class modular workspaces and booths, we’re helping businesses create better places to work - with products that ship around the world.

Our team is global, connected and growing. We operate from our main hubs across Australia, Canada (Vancouver and Toronto), the US (New York and Dallas), and UK/Europe and are supported by talented teams across the Philippines, Argentina, Mexico, Colorado and growing. We’re continuing to expand, with new hubs planned in Los Angeles and San Francisco.

What it’s like to be a Bureaupian:

Bureau runs on the drive, care, and character of its people. We’re intrinsically motivated - we show up with hustle, ownership, and high standards because that’s who we are. We play to win, solve problems with grit and resourcefulness, and step up before we’re asked.

We’re a collaborative, curious team that challenges each other, learns constantly, and gets things done. We care deeply about our work, each other, and the impact we create - but we also believe work should be fun. We don’t take ourselves too seriously, and there’s plenty of personality, humour, and good energy along the way.

Our Core Values and guiding principles shape how we work and show up for one another. We’re building a company where great people can grow quickly, have a voice, do meaningful work, and have fun while doing it. If that sounds like your kind of dream team, we’d love to meet you.

Overview:

The Operations Project Manager owns delivery for Bureau's larger client accounts, from signed order through to a Perfect Install: every booth Fully Complete, on the promised date, with a signed checklist and photos, and without a rectification. This is a hands-on logistics role. You will be coordinating freight, warehousing, delivery and installer crews globally, and the client will hear from you because you know where their booths are and when they will land.

You are the single operational owner for a portfolio of key accounts: multi-site rollouts, enterprise and channel partner orders, and any project with more than a handful of booths in play at once.

Key Responsibilities:

Key Account Delivery

Own the delivery plan for each assigned account from Closed Won to Fully Complete: site readiness, stock allocation, freight booking, warehouse release, delivery window and install crew.
Run the client-facing cadence: kickoff, weekly status, pre-install confirmation and post-install sign-off. The client always knows the current promise date and never learns of a slip after the fact.
Hold the current promise date (CPD) on every ticket in your portfolio. If a date is going to move, the client and the account's sales owner hear it from you before it passes.
Be the client's operational point of contact: run site walks and planning calls, manage expectations on scope and timing, and handle escalations directly and professionally.
Coordinate with Sales, Client Care and Product on scope changes, custom orders and site constraints before they become delivery problems.

Commercial and Profitability

Prepare and send quotes for delivery, installation, storage and other project services, using the standard rate structure and flagging anything that falls outside it.
Issue and track invoices for your projects, including change orders, storage fees and additional services, and work with Finance to resolve billing questions and chase overdue items.
Track actual freight, warehousing and install costs against what was quoted on every project, and report margin at close-out.
Spot cost creep early (extra storage days, re-deliveries, crew overtime, rectification labour) and act on it before it lands on the project's margin.

Freight, Warehousing and Install Coordination

Book and track inbound and outbound freight (FTL, LTL, final mile) with our carriers and 3PL partners, and chase exceptions through to resolution.
Manage warehouse release and pick-up timing across our regional 3PLs so stock lands at site in the right window, not early into storage and not late into a missed install.
Schedule and brief installer crews, confirm site access and conditions, and make sure the install checklist and photo requirements are completed on the day.
Prepare and check shipping documents (BOLs, packing lists, delivery confirmations) and reconcile delivered quantities against the order.
Be on site for key installs and willing to pick up the tools alongside the crew when a job needs it. You know the product well enough to troubleshoot a panel, a door or a power issue on the spot.

Product Knowledge

Learn every Bureau product line inside and out: components, assembly sequence, electrical, common failure points and site requirements.
Keep current as products change (new versions, SKUs, fixes from the factory) and make sure the installers in your network are briefed on them.

Issue Resolution and Rectifications

Triage damage, shortages, site failures and defects on your accounts, open the rectification, and drive it to closure with Client Care, Quality and the installer.
Log defects per market so factory warranty claims can be made, and feed recurring issues into the weekly Ops and Product review.

Reporting and Process

Keep tickets, dates and stock allocations current in HubSpot and inFlow so the Install Board and ops scorecard reflect reality.
Report weekly on portfolio status: booths in flight, promise dates at risk, open rectifications and install completion rate.
Document repeatable playbooks for large-account delivery and contribute to SOPs in Notion.

Project Management and Delivery

Lead end-to-end project planning, execution, and delivery for client initiatives, ensuring timelines, budgets, and quality standards are met.
Define project scopes, deliverables, and milestones in collaboration with internal teams and the client.
Coordinate cross-functional teams (e.g., product, sales, operations, marketing, finance) to deliver seamless project execution.
Monitor progress, anticipate risks, and implement mitigation strategies to keep projects on track.
Maintain clear and organized documentation, including project plans, status updates, and issue logs.

Qualifications:

3+ years in operations, logistics or supply chain roles, with at least 2 years directly managing freight and warehousing: booking and tracking FTL, LTL and final-mile shipments, working with carriers and 3PLs, and resolving shipping exceptions.
Hands-on experience managing client accounts or projects where physical goods had to arrive at a site on a committed date, with the client holding you to it.
Experience preparing quotes and invoices for logistics or installation services, and tracking project costs against them.
Working knowledge of shipping documentation (BOLs, packing lists, proof of delivery) and of cross-border Canada/US movement, including what a customs hold does to a delivery date.
Experience coordinating third-party field crews (installers, delivery teams or technicians) and holding them to a quality standard.
Willing and able to travel to client sites, warehouses and installs across Canada and the US, with occasional international travel. Expect regular travel during active rollouts.
Willing to learn the product hands-on and comfortable using tools on site when a job calls for it.

Skills and Abilities:

Exceptional communication and presentation abilities.
Strong customer-facing skills: you build trust with client stakeholders, run a meeting with them confidently, and stay calm and credible when something has gone wrong on their site.
Clear, direct written communication. You can tell a client their date is moving, say why, and give them the new one in four sentences.
Commercial awareness: you understand how freight, storage and labour decisions hit project margin, and you can explain a quote or an invoice line to a client.
Strong leadership and stakeholder-management capabilities.
Proven ability to manage multiple complex projects simultaneously.
Strong analytical, organizational, and time-management skills.
Proficiency in project management methodologies (Agile, Waterfall), tools (Asana, Jira, Trello, MS Project), and CRM platforms.
A proactive, problem-solving mindset with the ability to work independently and collaboratively.
Ability to navigate ambiguity and drive clarity across cross-functional teams.

Compensation:

The expected compensation range for this role includes $75-85K (Base Salary), plus up to 14% Operations Performance Bonus. Final compensation, including the overall compensation package, will be determined based on the successful candidate’s experience, skills, and overall fit for the role. Plus a comprehensive benefits package, including:

15 days of paid vacation to recharge and explore
10 paid sick/personal days to rest when you need it
The ability to work remotely for 4 weeks per year, for greater work-life balance
Your birthday off - because you deserve to celebrate
Up to 5 additional unpaid PTO days per year for extra flexibility
Access to the TELUS Employee Assistance Program
A comprehensive extended health benefits program through Equitable Life
A health and wellness spending account
An amazing corporate culture in a fast-growing company that's disrupting the industry
Career Development Program - $1000 per year to encourage continuous education
Bureau Master Class Series - a learning experience to help team grow and learn from experts both inside and outside the business
Reward and Recognition Program

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More about this job

Responsibilities

The Operations Project Manager owns the end-to-end delivery of client accounts, coordinating freight, warehousing, and installation crews to ensure successful project completion. They act as the primary operational point of contact, managing project timelines, budgets, and client expectations throughout the delivery lifecycle.

Requirements

Candidates must have 3+ years of experience in operations, logistics, or supply chain roles, with at least 2 years specifically managing freight and warehousing. The role requires strong project management skills, commercial awareness, and the ability to travel to client sites for installations.

Skills

Project management
Logistics management
Supply chain management
Freight coordination
Warehouse management
Stakeholder management
Commercial awareness
Budgeting
Invoicing
Problem solving
Communication
HubSpot
InFlow
Project planning
Technical troubleshooting

Benefits

Paid vacation
Paid sick days
Remote work flexibility
Birthday off
Unpaid PTO
Employee Assistance Program
Extended health benefits
Health and wellness spending account
Career development program
Learning and development

Visa sponsorship

Not detected in the job text

Keywords

Operations
Logistics
Supply Chain
Project Management
Freight
Warehousing
FTL
LTL
3PL
HubSpot
InFlow
Asana
Jira
Trello
MS Project
Agile
Waterfall
Client Accounts
Installations
Commercial Awareness
Stakeholder Management
Inventory Management
Shipping Documentation
BOL
Quality Control
Rectification
Budgeting
Invoicing
SOP
Notion

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