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WNHAC

Casual Client Support Worker (Supportive Housing)

Kenora, ON, P9N 0J6, Canada

Pay: Salary: $28.98 hourly
Posting language: English
Posted: Jul 23, 2026

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Original job description

Casual Client Support Worker (Supportive Housing)

Waasegiizhig Nanaandawe’iyewigamig provides wholistic, primary health care to Indigenous people in Kenora and surrounding First Nation communities through a range of options including prevention, assessment, diagnosis and treatment. Our client-centered, interprofessional teams include health professionals, educators and support workers representing both traditional Indigenous, and contemporary models of care and use medical and community development concepts.

The position supports the Supportive Housing Program will operate in a 24/7 format with shift work included in this position. Responsibilities include monitoring and supporting clients, preparing program materials, and assisting with group sessions which will often include outdoor and hands-on activities. With an Indigenous approach, cultural assessments, and medicine wheel teachings, we hope to guide and help those in our program through their healing journey by providing safe housing. The program will also provide referrals to partner organizations.

NOTE: Traditional practices involving burning sacred medicines including tobacco, sweetgrass, sage and cedar and other cultural protocols occur regularly within our work setting.

PRIMARY DUTIES / RESPONSIBILITIES:

support clients to participate in Journey Planning; identifying goals and exploring resources needed to reach their goals and outcomes.
coordination of case management needs; working closely with clients to educate and build independence to seek out resources and services and how to navigate the health care system to build capacity.
Supporting clients with seeking out addiction services and mental health resources they may be interested in.
complete client intake and assist with accessing needed services, including health care, cultural supports, meals, and transportation.
Support clients in a variety of ways such as role modeling, teachings, demonstrations and working alongside towards developing clients daily living skills.
Work together as a team to maintain a safe, comfortable and clean facilities, and an adequate inventory of supplies.
Prepare and complete documentation, including statistics and reports, to ensure appropriate accountability and effective communication.
Other duties as required. In extenuating situations or in the event of an emergency, may be redeployed to ensure provision of essential services.

QUALIFICATIONS:

minimum OSSD or equivalent; some experience working in the health care field an asset;
demonstrated understanding of wholistic health and well-being; personal experience or strong knowledge of the healing journey and abstinence from mind altering chemicals;
demonstrated oral and written communication skills (including computer skills); excellent interpersonal skills to deal effectively with a wide variety of people;
deep understanding and experience of Indigenous culture, values, and perspectives as well as traditional and contemporary health care practices, and wholistic health and wellbeing; ability to speak and understand Anishinaabemowin a definite asset;
experience working in an Indigenous organization; understanding and/or willingness to learn of Indigenous culture and values;
proof of immunization in compliance with policy requirements is mandatory;
valid drivers’ license, own vehicle and willingness and ability to travel required;
criminal records check and current drivers’ abstract required;
commitment to ongoing training and professional development relevant to job requirements; and positive attitude and capacity to act as a healthy lifestyle role model

Salary: $28.98 hourly

APPLICATION DEADLINE: Open until filled

Please apply via our careers page at: https://www.wnhac.org

Casual Client Support Worker

Email: hrteam@wnhac.org

Website: WNHAC.org

Fax: (807) 467-8341

Phone: (888) MYWNHAC

We thank all applicants for their interest in this position; however, please note only those selected for an interview will be contacted. As an Indigenous employer we encourage First Nations, Inuit, and Metis applicants to apply. We welcome and encourage applications from people with disabilities and will provide accessibility accommodations as part of the application process upon request.

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More about this job

Responsibilities

The support worker will monitor and assist clients in a supportive housing environment, helping them navigate health care systems and addiction services. They will also maintain facility safety, complete documentation, and facilitate group sessions using Indigenous cultural practices.

Requirements

Candidates must have a minimum of an OSSD or equivalent and a valid driver's license with access to a vehicle. A deep understanding of Indigenous culture, values, and wholistic health practices is required, along with strong communication and interpersonal skills.

Skills

Case management
Client support
Health care navigation
Addiction services support
Mental health resources
Documentation
Interpersonal skills
Oral communication
Written communication
Computer skills
Indigenous cultural competency
Wholistic health
Crisis intervention
Teamwork
Inventory management

Visa sponsorship

Not detected in the job text

Keywords

Supportive Housing
Indigenous Health
Case Management
Wholistic Health
Medicine Wheel
Addiction Services
Mental Health
Client Intake
Documentation
Cultural Competency
Anishinaabemowin
Health Care
Community Development
First Nations
Inuit
Metis
Immunization
Drivers License
Criminal Records Check
Professional Development

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