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Wolseley Group

Counter Sales Associate (New Glasgow, NS)

New Glasgow, NS, Canada

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

Why You’ll Love Working Here

Safety-focused and inclusive workplace culture

Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1

Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1

Paid vacation, sick time, and paid birthday off

Annual bonus and profit-sharing opportunities

Employee discounts on leading plumbing, HVAC/R, and industrial products

Education reimbursement and ongoing career development opportunities
Employee referral programs and recognition initiatives

The Opportunity

Join the New Glasgow location as a Counter Sales Associate, serving as the first point of contact for customers and providing exceptional sales and service support. We’re looking for a customer-focused professional with wholesale distribution experience, strong product knowledge, and excellent communication skills. In this role, you will assist customers with product inquiries, prepare quotations, coordinate order fulfillment, and build lasting customer relationships while contributing to the success of the branch.

What you will do:

As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner
Respond to customers in a timely manner in person, by phone or email
Prepare small order quotations on urgent contracting jobs
Perform necessary product research in catalogues and online
Verify all items are available for the customer as ordered and scheduled
Responsible for building positive relationships with customers and associates
Take initiative to maintain stock of the counter area as needed
Offer help and assistance in the warehouse if required

What you will bring:

Previous technical experience in sales or customer service in wholesale or distribution required
Local market knowledge with HVAC and Plumbing will be an asset
General computer skills including Microsoft Office required. Experience with AS400 an asset.
Must have exceptional customer service and professional communication skills

Existing Position: Backfill

#INDSAL

Our Commitment to You

Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.

Ready to Shape the Future?

Join Wolseley Canada and take the next step in your career. Apply today to become a trusted partner in our mission to deliver excellence and innovation across Canada’s infrastructure.

Please note: Wolseley uses AI-assisted tools to support applicant screening.

Where a salary range is posted, the total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role.

Benefits eligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible for health and dental benefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

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More about this job

Responsibilities

The Counter Sales Associate serves as the primary point of contact for customers, providing product information and sales support. Responsibilities include preparing quotations, coordinating order fulfillment, and maintaining the counter and warehouse areas.

Requirements

Candidates must have previous technical experience in sales or customer service within a wholesale or distribution environment. Strong communication skills, general computer proficiency, and local market knowledge of HVAC and plumbing are required.

Skills

Sales
Customer service
Wholesale distribution
Product knowledge
Communication skills
Product research
Order fulfillment
Microsoft Office
AS400
HVAC
Plumbing
Relationship building
Technical sales

Benefits

Comprehensive benefits
Retirement savings program
RRSP
Paid vacation
Sick time
Paid birthday off
Annual bonus
Profit-sharing
Employee discounts
Education reimbursement
Career development opportunities
Employee referral programs

Visa sponsorship

Not detected in the job text

Keywords

Wholesale
Plumbing
HVAC
Distribution
Counter Sales
Customer Support
Order Processing
Quotations
Inventory Management
Microsoft Office
AS400
Technical Sales
Relationship Management
Warehouse Operations
Infrastructure

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