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Wolseley Group

Inside Sales Representative (Burnaby, BC)

Burnaby, BC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 29, 2026

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Original job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

Why You’ll Love Working Here

Safety-focused and inclusive workplace culture

Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1

Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1

Paid vacation, sick time, and paid birthday off

Annual bonus and profit-sharing opportunities

Employee discounts on leading plumbing, HVAC/R, and industrial products

Education reimbursement and ongoing career development opportunities
Employee referral programs and recognition initiatives

The Opportunity

Join the Burnaby location as an Inside Sales Representative, where you'll provide exceptional customer service, prepare quotations, process orders, and support branch operations. We're looking for a proactive, customer-focused professional who enjoys building relationships, driving sales, and contributing to a collaborative team environment.

What you will do:

Complete the order process, including offering pricing terms according to established margins, sourcing additional products, and generating sales orders.
Enter quotations and orders into the system accurately and in a timely manner.
Provide customers with accurate pricing, inventory, and delivery information.
Build and maintain relationships with new and existing customers by phone and email to drive additional business.
Prepare quotations and process orders on behalf of outside sales staff.
Respond to customer requests and inquiries promptly and professionally.
Achieve sales targets and objectives by promoting and upselling products.
Support branch operations by assisting with warehouse, yard, and inventory-related activities as required.
Perform local deliveries and customer pickups when needed.
Participate in the branch on-call rotation once fully trained and scheduled.
Adhere to company safety policies and regulations.

What you will bring:

Post-secondary education in Business Administration, Civil Engineering Technology, or a related discipline is considered an asset.
Previous inside sales experience in the construction, HVAC, plumbing, waterworks, or related industry preferred.
Experience with valves and valve estimation is considered an asset.
Valid driver's license and ability to safely operate a company vehicle when required.
Willingness to support multiple areas of branch operations, including sales, warehouse, yard, and delivery functions.
Strong computer skills, including Microsoft Office; AS400 experience is an asset.
Commitment to delivering exceptional customer service.
Demonstrated initiative with the ability to work independently and as part of a team.
Strong organizational and multitasking skills.
Bilingualism (French and English) is considered an asset.

Base Salary: $65,000 to $68,000 + Commission

Existing Position: Backfill

#INDSAL

Our Commitment to You

Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.

Ready to Shape the Future?

Join Wolseley Canada and take the next step in your career. Apply today to become a trusted partner in our mission to deliver excellence and innovation across Canada’s infrastructure.

Please note: Wolseley uses AI-assisted tools to support applicant screening.

Where a salary range is posted, the total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role.

Benefits eligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible for health and dental benefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits.

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

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More about this job

Responsibilities

The Inside Sales Representative will manage the order process, prepare quotations, and provide accurate product information to customers. Additionally, the role involves supporting branch operations, including warehouse and inventory tasks, while maintaining strong customer relationships.

Requirements

Candidates should have previous inside sales experience in the construction or plumbing industry and strong computer skills. A valid driver's license is required, and post-secondary education in a related discipline is considered an asset.

Skills

Inside sales
Customer service
Order processing
Quotation preparation
Relationship building
Upselling
Inventory management
Warehouse operations
Microsoft Office
AS400
Valve estimation
Communication
Multitasking
Organizational skills
Problem solving
Safety compliance

Benefits

Comprehensive benefits
Retirement savings program
RRSP
Employer matching
Paid vacation
Sick time
Paid birthday off
Annual bonus
Profit-sharing
Employee discounts
Education reimbursement
Career development opportunities
Employee referral programs

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Plumbing
HVAC
Waterworks
Industrial Products
Wholesale Distribution
Order Processing
Quotation
Customer Service
Inventory
Warehouse
Logistics
Microsoft Office
AS400
Valves
Construction
Safety
Sales Targets
Profit-sharing
RRSP
Pension Plan
Business Administration
Civil Engineering Technology
Relationship Management
Delivery

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