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Wolters Kluwer

Lead Technical Product Manager

Sherbrooke, QC, Canada
CAN - Sherbrooke, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English · French
Posted: Oct 21, 2026

Original job description

English section of this bilingual listing.

Lead Technology Product Manager – CCH iFirm Taxprep and Taxprep

About the role

As Lead Technology Product Manager, you will own the vision and roadmap of our Canadian tax products, primarily CCH iFirm Taxprep and Taxprep. This role sits between technology and tax: you will work daily with the development and tax teams, and speak the language of both.

You will also talk with accounting firms, in person and virtually, to understand their reality (tax season, deadlines, pressure on staff) and translate what you hear into clear requests. AI is an important part of this role. It increasingly shapes how firms work and how our products evolve, and you will help define where it brings real value to tax professionals.

Responsibilities

Lead the full lifecycle of CCH iFirm Taxprep and Taxprep, from ideation to delivery and post-launch follow-up.
Build and maintain the vision, strategic roadmap and business case for your portfolio.
Meet customers and prospects, in person and virtually, to listen to their current and future needs, observe how they work and turn what you hear into clear requests.
Work closely with the tax teams to understand which features should be added and to prioritize them.
Work with the systems development teams to define requirements, prioritize work and deliver high-quality products in an agile environment.
Define how AI can save time for tax professionals, and assess its real value with customers.
Ensure a consistent experience with the other modules of the CCH iFirm suite, in collaboration with the other product managers.
Collaborate with Go-To-Market, marketing, sales, finance and support teams to ensure every launch and change is ready from a product, operational, sales and customer standpoint.
Support go-to-market activities: launches, product sheets, competitive analyses, sales scenarios and post-launch feedback.
Work with technical support, professional services and customer service to ensure post-purchase training and support needs are met.
Monitor product performance, KPIs and customer feedback, and turn them into concrete improvements.
Follow industry trends, competitors and the evolving needs of Canadian accounting firms.
Be the go-to person for customers and internal teams when an issue comes up with your products.
Support compliance and data-privacy activities.
Explain technical and tax concepts clearly to audiences who are neither, and vice versa.

Requirements

Bachelor's degree in accounting, finance, computer science or a related field.
Minimum of 5 years of experience in an accounting firm, software development or product management.
Good understanding of Canadian taxation (personal, corporate or trusts) and comfort with its vocabulary.
Working knowledge of AI concepts and technologies, and the ability to apply them to concrete use cases for tax professionals.
Knowledge of how accounting firms operate and experience working with accounting and tax professionals.
Comfort leading meetings and discussions with customers, from end user to administrator, in person and virtually.
Experience working with cross-functional teams in an agile environment.
Bilingualism (French and English), spoken and written.

Assets

Experience using tax software.
Experience building roadmaps, defining requirements and managing a product's lifecycle.
Analytical skills: turning data and customer feedback into useful improvements.
Ability to influence without direct authority, and strong problem-solving and decision-making skills.
Understanding of the data-privacy and security considerations of the Canadian market.
Curiosity, self-motivation, strong organization, and the ability to manage multiple files under tight deadlines, especially during peak season.
Ability to learn new products, technologies and industries quickly.

Conditions

Occasional travel (about 10%), mainly to meet customers.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you - not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Read the full bilingual original

Gestionnaire de produits, technologie – CCH iFirm Taxprep et Taxprep

À propos du rôle

À titre de gestionnaire de produits, technologie, vous serez responsable de la vision et de la feuille de route de nos produits fiscaux canadiens, principalement CCH iFirm Taxprep et Taxprep. Ce poste se situe entre la technologie et la fiscalité : vous travaillerez au quotidien avec les équipes de développement et les équipes fiscales, et vous parlerez le langage des deux.

Vous échangerez aussi avec les cabinets comptables, en personne et virtuellement, pour comprendre leur réalité (saison fiscale, échéances, pression sur les équipes) et traduire ce que vous entendez en demandes claires. L'IA occupe une place importante dans ce poste. Elle transforme de plus en plus la façon de travailler des cabinets et influence l'évolution de nos produits, et vous contribuerez à définir où elle apporte une réelle valeur aux professionnels de la fiscalité.

Responsabilités

Diriger le cycle de vie complet de CCH iFirm Taxprep et de Taxprep, de l'idée à la livraison, puis au suivi après le lancement.
Élaborer et tenir à jour la vision, la feuille de route stratégique et l'analyse de rentabilité des produits de votre portefeuille.
Rencontrer des clients et des prospects, en personne et virtuellement, pour écouter leurs besoins actuels et futurs, observer leur façon de travailler et traduire ce que vous entendez en demandes claires.
Collaborer étroitement avec les équipes fiscales pour comprendre quelles fonctionnalités doivent être ajoutées et en établir les priorités.
Travailler avec les équipes de développement des systèmes pour définir les exigences, prioriser le travail et assurer la livraison de produits de grande qualité, dans un environnement agile.
Définir comment l'IA peut faire gagner du temps aux professionnels de la fiscalité, et en évaluer la valeur réelle auprès des clients.
Assurer la cohérence de l'expérience avec les autres modules de la suite CCH iFirm, en collaboration avec les autres gestionnaires de produit.
Collaborer avec les équipes de mise en marché, de marketing, de ventes, de finance et de soutien pour que chaque lancement et chaque changement soit prêt sur les plans produit, opérationnel, commercial et client.
Appuyer les activités de mise en marché : lancements, fiches produit, analyses concurrentielles, scénarios de vente et rétroaction après lancement.
Travailler avec le soutien technique, les services professionnels et le service à la clientèle pour que les besoins de formation et de soutien après l'achat soient comblés.
Suivre la performance des produits, les indicateurs clés et les commentaires des clients, et en tirer des améliorations concrètes.
Surveiller les tendances de l'industrie, la concurrence et l'évolution des besoins des cabinets comptables canadiens.
Être la personne-ressource des clients et des équipes internes lorsqu'un enjeu survient avec vos produits.
Contribuer aux activités de conformité et de protection des renseignements personnels.
Communiquer clairement des concepts techniques et fiscaux à des publics qui ne sont ni l'un ni l'autre, et inversement.

Exigences

Baccalauréat en comptabilité, en finance, en informatique ou dans un domaine connexe.
Minimum de 5 ans d'expérience dans un cabinet comptable, en développement de logiciels ou en gestion de produit.
Bonne compréhension de la fiscalité canadienne (particuliers, sociétés ou fiducies) et aisance avec son vocabulaire.
Bonne connaissance des concepts et des technologies d'IA, et capacité de les appliquer à des cas d'usage concrets pour les professionnels de la fiscalité.
Connaissance de la réalité des cabinets comptables et expérience de travail avec des professionnels de la comptabilité et de la fiscalité.
Aisance à animer des rencontres et des discussions avec des clients, de l'utilisateur final à l'administrateur, en personne comme en virtuel.
Expérience de travail avec des équipes multidisciplinaires dans un environnement agile.
Bilinguisme (français et anglais), à l'oral comme à l'écrit.

Atouts

Expérience de l'utilisation de logiciels de fiscalité.
Expérience dans l'élaboration de feuilles de route, la définition d'exigences et la gestion du cycle de vie d'un produit.
Capacité d'analyse : transformer des données et des commentaires de clients en améliorations utiles.
Capacité à influencer sans lien d'autorité, et excellentes aptitudes pour la résolution de problèmes et la prise de décisions.
Compréhension des enjeux de protection des données et de sécurité propres au marché canadien.
Curiosité, autonomie, sens de l'organisation et capacité de gérer plusieurs dossiers dans des délais serrés, surtout en période de pointe.
Capacité d'apprendre rapidement de nouveaux produits, technologies et domaines.

Conditions

Déplacements occasionnels (environ 10 %), principalement pour rencontrer des clients.

Lead Technology Product Manager – CCH iFirm Taxprep and Taxprep

About the role

Responsibilities

Lead the full lifecycle of CCH iFirm Taxprep and Taxprep, from ideation to delivery and post-launch follow-up.
Build and maintain the vision, strategic roadmap and business case for your portfolio.
Meet customers and prospects, in person and virtually, to listen to their current and future needs, observe how they work and turn what you hear into clear requests.
Work closely with the tax teams to understand which features should be added and to prioritize them.
Work with the systems development teams to define requirements, prioritize work and deliver high-quality products in an agile environment.
Define how AI can save time for tax professionals, and assess its real value with customers.
Ensure a consistent experience with the other modules of the CCH iFirm suite, in collaboration with the other product managers.
Collaborate with Go-To-Market, marketing, sales, finance and support teams to ensure every launch and change is ready from a product, operational, sales and customer standpoint.
Support go-to-market activities: launches, product sheets, competitive analyses, sales scenarios and post-launch feedback.
Work with technical support, professional services and customer service to ensure post-purchase training and support needs are met.
Monitor product performance, KPIs and customer feedback, and turn them into concrete improvements.
Follow industry trends, competitors and the evolving needs of Canadian accounting firms.
Be the go-to person for customers and internal teams when an issue comes up with your products.
Support compliance and data-privacy activities.
Explain technical and tax concepts clearly to audiences who are neither, and vice versa.

Requirements

Bachelor's degree in accounting, finance, computer science or a related field.
Minimum of 5 years of experience in an accounting firm, software development or product management.
Good understanding of Canadian taxation (personal, corporate or trusts) and comfort with its vocabulary.
Working knowledge of AI concepts and technologies, and the ability to apply them to concrete use cases for tax professionals.
Knowledge of how accounting firms operate and experience working with accounting and tax professionals.
Comfort leading meetings and discussions with customers, from end user to administrator, in person and virtually.
Experience working with cross-functional teams in an agile environment.
Bilingualism (French and English), spoken and written.

Assets

Experience using tax software.
Experience building roadmaps, defining requirements and managing a product's lifecycle.
Analytical skills: turning data and customer feedback into useful improvements.
Ability to influence without direct authority, and strong problem-solving and decision-making skills.
Understanding of the data-privacy and security considerations of the Canadian market.
Curiosity, self-motivation, strong organization, and the ability to manage multiple files under tight deadlines, especially during peak season.
Ability to learn new products, technologies and industries quickly.

Conditions

Occasional travel (about 10%), mainly to meet customers.

Our Interview Practices

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Apply About employer

More about this job

Responsibilities

Lead the full product lifecycle of CCH iFirm Taxprep and Taxprep, from strategic vision and roadmap development to delivery and post-launch performance monitoring. Collaborate with cross-functional teams, including development, tax, and marketing, to integrate AI solutions and ensure high-quality product delivery that meets the needs of accounting professionals.

Requirements

Requires a bachelor's degree in accounting, finance, computer science, or a related field with at least 5 years of relevant experience. Candidates must possess a strong understanding of Canadian taxation, proficiency in AI concepts, and the ability to communicate effectively in both French and English.

Skills

Product Management
Taxation
Artificial Intelligence
Agile Methodology
Strategic Roadmap
Software Development
Stakeholder Management
Business Analysis
Product Lifecycle Management
Canadian Tax Law
Cross-functional Leadership
Data Privacy
Customer Experience
Market Analysis
Technical Communication

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Taxprep
CCH iFirm
Artificial Intelligence
Agile
Canadian Taxation
Software Development
Product Roadmap
Accounting Firms
Business Case
Go-To-Market
Data Privacy
Compliance
Cross-functional Teams
KPIs
Product Lifecycle
Technical Product Management
Stakeholder Engagement
Market Research
Strategic Planning

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