Accessories Specialist
- Calgary, AB, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Experience
- Minimum 2 years’ experience in automotive parts, Ford experience considered an asset
- Posting language
- English
- Posted
Original job description
The Wood Automotive Group, one of Alberta's largest automobile retailers for over 40 years, is offering an exciting opportunity for an Accessories Specialist to join our Okotoks Ford Lincoln team!
The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 8 dealerships, a collision repair centre, and an online pre-owned sales lot, we believe our success and growth is built on the drive and dedication of our people.
About The Role
The Accessories Specialist is responsible for driving performance, penetration and growth in sales of parts, accessories, and related components within the new and used car sales department. This includes promoting feature vehicles, winter tire/wheel packages, and a wide range of vehicle accessories that are useful, relevant, and add value to our customers’ ownership experience. Furthermore, you will also be responsible for selling parts to available customers, over the counter, through the shop, or on the phone.
The ideal candidate must be highly motivated and thrive in a fast-paced environment. Dedication to customer service, being a team player, and strong organization skills are also required.
Schedule
Are you the kind of person who wants to make a difference in their community and build a solid career with a growing organization? Consider joining Wood Automotive Group! For over 40 years, we have worked hard providing unparalleled customer service, competitive pricing, and quality products. Committed to education and community, we are proud sponsors of many organizations such as the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Rogers Charity Classic.
We thank all candidates for their interest. Only those selected for interviews will be contacted.
APPLY NOW
Apply with Indeed
The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 8 dealerships, a collision repair centre, and an online pre-owned sales lot, we believe our success and growth is built on the drive and dedication of our people.
About The Role
The Accessories Specialist is responsible for driving performance, penetration and growth in sales of parts, accessories, and related components within the new and used car sales department. This includes promoting feature vehicles, winter tire/wheel packages, and a wide range of vehicle accessories that are useful, relevant, and add value to our customers’ ownership experience. Furthermore, you will also be responsible for selling parts to available customers, over the counter, through the shop, or on the phone.
The ideal candidate must be highly motivated and thrive in a fast-paced environment. Dedication to customer service, being a team player, and strong organization skills are also required.
Schedule
- Tuesday to Saturday: 9am – 6pm
- Meet with new/used vehicle buyers to perform accurate needs assessments and then consult them on accessory opportunities as part of our full purchase experience
- Work closely with the parts/service managers, sales and finance team, and the Internal Coordinator to ensure each vehicle delivery gets completed on time and on budget
- Provide reports / updates on delivery status of all vehicles, ensuring proper sign-off has been obtained and customer is satisfied
- Efficiently help customers select parts and provide internal and external customers (retail and shop) with high quality service
- Answer telephone calls, indicate prices and provide any other information
- Take orders for parts by telephone and retail counter
- Receive payments from retail customers
- Handle customer complaints immediately and according to the dealerships guidelines
- Perform general physical activities in order to load, unload, sort and move shipments by hand or using material handling equipment – lifting up to 50lbs
- Take on additional tasks as needed
- A valid AB driver’s license
- A current and clean driver’s abstract
- Basic computer skills
- Minimum 2 years’ experience in automotive parts, Ford experience considered an asset
- Exceptional benefits package
- Pension Plan with employer contributions – free money!
- Employee Assistance Program including Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
- Corporate rates at YMCA and Goodlife Fitness
- Group social events and company perks
Are you the kind of person who wants to make a difference in their community and build a solid career with a growing organization? Consider joining Wood Automotive Group! For over 40 years, we have worked hard providing unparalleled customer service, competitive pricing, and quality products. Committed to education and community, we are proud sponsors of many organizations such as the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Rogers Charity Classic.
We thank all candidates for their interest. Only those selected for interviews will be contacted.
APPLY NOW
Apply with Indeed
More about this job
Responsibilities
Assess new and used vehicle buyers’ needs and recommend relevant accessories, parts, and packages, while coordinating with sales, finance, parts, and service teams to ensure timely vehicle deliveries. Serve retail and shop customers by selecting and selling parts, taking orders and payments, answering inquiries, resolving complaints, and handling shipments.
Requirements
Candidates must have a valid Alberta driver’s license, a current clean driver’s abstract, basic computer skills, and at least two years of automotive parts experience; Ford experience is an asset. The role also requires strong customer service, teamwork, organization, and the ability to lift up to 50 pounds.
Skills
- Automotive Parts Sales
- Accessory Sales
- Customer Service
- Needs Assessment
- Sales Consultation
- Parts Selection
- Order Taking
- Payment Processing
- Complaint Resolution
- Telephone Communication
- Delivery Coordination
- Reporting
- Organization
- Teamwork
- Basic Computer Skills
- Material Handling
Benefits
- Exceptional Benefits Package
- Pension Plan With Employer Contributions
- Employee Assistance Program
- Financial Advisory Services
- Nutritional Counselling
- Legal Advisory Services
- Counselling Services
- Fitness Program
- Corporate Rates At YMCA And Goodlife Fitness
- Group Social Events
- Company Perks
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Retail
- Logistics
Keywords
- Automotive Parts
- Vehicle Accessories
- Parts Sales
- New And Used Vehicles
- Winter Tire And Wheel Packages
- Customer Needs Assessment
- Vehicle Delivery Coordination
- Parts And Service Departments
- Retail Customers
- Shop Customers
- Telephone Orders
- Retail Counter
- Payment Processing
- Customer Complaints
- Shipment Handling
- Material Handling Equipment
- Alberta Driver’s License
- Clean Driver’s Abstract
- Basic Computer Skills
- Ford Experience
- Customer Service
- Sales
- Teamwork
- Organization