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Added 1 hour ago
Crisis Response Team Supervisor
Work in Middlesex
ON
Contract
Position Title: Crisis Response Team Supervisor (Contract Role)
Added 1 hour ago
Crisis Response Worker
Work in Middlesex
ON
Contract
Under the supervision of the Crisis Team Supervisor the Crisis Response Worker will provide a full range of mental health and crisis services to Chippewa, Aamjiwnaang, Kettle & Stony Point…
Added 1 day ago
Withdrawal Management Worker
Vancouver Coastal Health
Vancouver, BC
$33.46 to $35.31 CAD / hour
Part-time
…values of the organization. As part of an interdisciplinary team, the Withdrawal Management Worker provides client-centered support to help individuals safely withdraw from substances,…
Added 1 month ago
Uniformed Asset Protection Personnel
Loblaw Companies Limited
New Minas, NS
Part-time
Reports to: District Asset Protection Manager or Supervisor
Added 6 days ago
DS-U26-37R Senior Developmental Service Worker - Part Time
Springboard
Toronto, ON
Part-time
Ensure the appropriate personal and physical care, crisis response, counselling and emotional support are provided in an effective, trauma informed manner
Added 1 day ago
Security Services - Qualified Persons (Security Officer)
Prairie Mountain Health
Brandon, MB
Full-time
Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team
Added 1 day ago
Security Officer
Prairie Mountain Health
Brandon, MB
Full-time
Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team
Added 24 days ago
Licensed Practical Nurse
The Salvation Army in Canada
Edmonton, AB
Full-time
Provide nursing leadership to team members, residents and families, direct nursing care and crisis intervention as needed.
Added 3 days ago
Licensed Practical Nurse (Casual)
The Salvation Army in Canada
Edmonton, AB
Part-time
Provide nursing leadership to team members, residents and families, direct nursing care and crisis intervention as needed.
Added 2 days ago
Maintenance Manager
Optima Living
Surrey, BC
Full-time
Provides leadership, support, guidance and mentorship to the maintenance team.
Added 2 days ago
Licensed Practical Nurse
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
Full-time
Provide nursing leadership to team members, residents and families, direct nursing care and crisis intervention as needed.
Added 2 days ago
Shelter Resource Worker (Temporary Full-Time)
First United Church Community Ministry Society
Vancouver, BC
Full-time
Provide first response to crisis intervention as required. Communicate with team members, Shift Supervisor and/or Manager of Shelter Services and work alongside them to deescalate and…
Added 3 days ago
1235 - TFT - Child Protection Worker - 6 month
YORK REGION CHILDREN'S AID SOCIETY
Newmarket, ON
$73,840.98 to $96,165.1 CAD / year
Full-time
Screen calls, determine response, provide information, consultation, assessment, crisis intervention to sources of referral such as other professionals and liaises closely with other…
Added 3 days ago
#1236 - PFT - Child Protection Worker - IPV
YORK REGION CHILDREN'S AID SOCIETY
Newmarket, ON
$73,840.98 to $96,195.1 CAD / year
Full-time
Reporting to the Intimate Partner Violence Supervisor, the Child Protection Worker - IPV will support families who are experiencing intimate partner violence, family violence and human…
Added 3 days ago
Registered Nurse RN- Nurse Manager- Part time N shift
Bon Air Long Term Care Residence
Hamilton, ON
Part-time
…nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our…
Added 3 days ago
Security Officer
Prairie Mountain Health
Dauphin, MB
Full-time
Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team
Added 3 days ago
Administrative Assistant
The Salvation Army in Canada
Lloydminster, AB
Full-time
Participates in City Trauma Response Team as required (appropriate required training provided).
Added 4 days ago
Front Line Supervisor - Sandy Merriman House
Victoria Cool Aid Society
Victoria, BC
Contract
The Supportive Housing team values a relationship-based approach to working alongside people who are vulnerably housed or have been unhoused in the past. We believe that every interaction…
Added 4 days ago
Administrative Assistant
The Salvation Army Canada and Bermuda Territory
Edmonton, AB · Lloydminster, AB
Full-time
Participates in City Trauma Response Team as required (appropriate required training provided).
Added 4 days ago
Nurse Practitioner - Outreach
HealthCaringKW
Kitchener, ON
Part-time
…accessing health services. Collaborating as an interdisciplinary team, we provide services and supports that address the social determinants of health including factors and barriers such as…
Added 4 days ago
Security & Incident Controller
OCS
Windsor, ON
Full-time
…Manager in overseeing daily safety operations and emergency response strategies. This position is responsible for ensuring that safety systems and protocols are operational, incidents are…
Added 9 days ago
Rehabilitation Counsellor
Winnipeg Regional Health Authority
Morris, MB
Reporting to the Program Supervisor, the incumbent will conduct treatment services (for identified individual, couples or family). The position requires a commitment to a client-centred…
Added 5 days ago
Supervisor, Peel Family Shelter
SHIPSHEY
Mississauga, ON
$59,583.33 to $85,800 CAD / year
Full-time
Reporting to the Manager, Peel Family Shelter, the Community Shelter Supervisor is responsible for providing leadership and oversight to staff at a youth, family, single adjust or a couple…
Added 6 days ago
DS-U26-33R Junior Developmental Service Worker - TAY(Part Time Overni
Springboard
Toronto, ON
Ensure the appropriate personal and physical care, crisis response, counselling and emotional support are provided in an effective, trauma informed manner
Added 6 days ago
Health, Safety, and Environment Senior Advisor
Weatherford
Edmonton, AB
Full-time
Emergency Preparedness: Knowledge of emergency response planning, drills, and crisis management techniques

Wood's Homes

Program Team Leader (On-Call) - Exceptional Needs Program

Calgary, AB, Canada

Posting language: English
Posted: Jul 7, 2026

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Original job description

We're a not-for-profit mental health centre based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their community.

We're looking for an On Call Program Team Leader to join our Exceptional Needs Program!

The Team Leader will be reporting to the Program Supervisor or Program Manager; the Team Leader will be responsible for the operational aspects related to After-hours times, for multiple programs. The Team Leader will demonstrate due diligence in being exceptional in the delivery of high-quality service including operational management, milieu management, and leadership in Dynamic Risk Assessment and Post Crisis Response and in meeting the requirements of the Health and Safety Management System at Wood’s Homes.

Why Woods?

4 weeks vacation plus 14 paid holiday days (exceeds statutory provincial norms)
Excellent extended health package,
Employer matching retirement program,
Perks: GoodLife corporate discount (25%), Technology Purchasing Program (interest free loan to purchase technology), Employee Referral Program (bonus for referring successful candidates)
Continuous opportunity for growth and advancement
Coverage of professional designation annual fees, if applicable
Various opportunities to get involved in committees of interest, events, volunteering

Responsibilities:

Responsible for day-to-day / after-hours operations for the unit or program area; Assist manager, supervisors and programs in day-to-day/ after-hours operations as needed, including managing scheduling and sick calls.
24h On Call responsibilities, communications, and documentation, for scheduled dates.
Supports front line staff including monitoring and authorizing records of staff hours.
Case management responsibilities as per Policy and Procedure guidelines and first level liaison with families, referral services, and communities with the support of a Program Supervisor and Manager.
Responsible for regular and consistent oversight, guidance, coaching and feedback for staff, with relay to Supervisor and Manager.
Participation in admission processes, and case management meetings, when/if applicable.
Reports workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor as per the Wood’s Homes Health and Safety Management System.
Facilitates - TCI – Post Crisis Response, and leads or participates in processes related to the completion of Staff Safety Incident Reporting and Formal Debrief(s) that meet the standards of Wood’s Homes Health and Safety Management System.
May be required to supervise, schedule and manage COEs for Casual staff(s).
Executes other responsibilities as required and assigned by the Program Manager.
Excellent communication skills: Verbal and Written

Qualifications:

Diploma in Social Sciences or related field (degree preferred)
A minimum of four (4) years’ experience in direct service to children, youth and families.
Demonstrated leadership skills.
Highly developed theoretical understanding of milieu therapy.
Demonstrated critical thinking skills, clinical problem-solving abilities, and clinical writing skills.
Completes all COE’s and required health and safety training.
Personal suitability will be considered.

Why choose us. We are committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds and experiences. At Wood’s Homes we embrace each other’s differences and strive to learn and grow from them. We sincerely thank all applicants for their interest in this position; however, only those moving forward in the selection process will be contacted.

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More about this job

Responsibilities

The Program Team Leader is responsible for day-to-day and after-hours operational management, including staff scheduling and clinical oversight. They provide leadership in risk assessment, crisis response, and case management while supporting front-line staff and maintaining health and safety standards.

Requirements

Candidates must hold a diploma in Social Sciences or a related field, with a degree preferred. A minimum of four years of direct service experience with children, youth, and families is required, along with demonstrated leadership and clinical skills.

Skills

Leadership
Operational management
Milieu management
Dynamic risk assessment
Post crisis response
Case management
Staff scheduling
Clinical writing
Critical thinking
Clinical problem-solving
Communication skills
Coaching
Mentoring
Health and safety management

Benefits

4 weeks vacation
14 paid holiday days
Extended health package
GoodLife corporate discount
Technology purchasing program
Employee referral program
Professional designation fee coverage

Visa sponsorship

Not detected in the job text

Keywords

Mental health
Social services
Exceptional needs
Milieu therapy
TCI
Risk assessment
Crisis response
Case management
Leadership
Operational management
Staff supervision
Health and safety
Non-profit
Social sciences
Clinical writing
Scheduling
On-call

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