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Added 2 hours ago
Shelter Support Worker
CityofOttawa
Ottawa, ON
The Shelter Support Worker (SSW) works within a multi-disciplinary setting using a consultative and team approach to provide support and services to families, couples and individuals who…
Added 8 hours ago
SH
Personal Support Worker
SE Health
Kingston, ON
- Part-time
Competitive Total Rewards. So much more than a paycheque! Enjoy comprehensive benefits, pension, on-demand pay, car loan support, supportive housing and exclusive staff perks.
Added 8 hours ago
SH
Personal Support Worker
SE Health
Greater Napanee, ON · Napanee, ON
- Part-time
Competitive Total Rewards. So much more than a paycheque! Enjoy comprehensive benefits, pension, on-demand pay, car loan support, supportive housing and exclusive staff perks.
Added 1 day ago
Family Enrichment Worker
Catholic Social Services
Lloydminster, AB
…program! We are looking for Family Enrichment Workers, to join our Supportive Family Living Program (SFLP) team. Apply online or come by the Lloydminster office to drop off resume and talk…
Added 1 day ago
YW
Youth Outreach Worker
Youth Without Shelter
Toronto, ON · Etobicoke, ON
- Part-time
The Intensive Aftercare & Outreach Worker provides comprehensive housing stabilization, outreach, and eviction-prevention support to current and former youth residents transitioning into…
Added 2 days ago
Mental Health Support Worker
Winnipeg Regional Health Authority
Winnipeg, MB
The Mental Health Support Worker as a member of a multidisciplinary team will assist in carrying out individual service plans under the direction of the Clinical team members on the Mental…
Added 2 days ago
SH
Personal Support Worker
SE Health
Prince Edward, ON
- Part-time
Competitive Total Rewards. So much more than a paycheque! Enjoy comprehensive benefits, pension, on-demand pay, car loan support, supportive housing and exclusive staff perks.
Added 2 days ago
LH
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Duncan, BC
- Internship
The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 2 days ago
SH
Personal Support Worker
SE Health
Toronto, ON · Scarborough, ON
- Full-time
Competitive Total Rewards. So much more than a paycheque! Enjoy comprehensive benefits, pension, on-demand pay, car loan support, supportive housing and exclusive staff perks.
Added 2 days ago
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Oshawa, ON
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Whitby, ON
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
DC
Case Worker - HART Hub - Full-time Contract - 1 Day Vacancy
Durham Community Health Centre
Whitby, ON
- Full-time
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
DC
Case Worker - HART Hub - Full-time Contract - 1 Day Vacancy
Durham Community Health Centre
Oshawa, ON
- Full-time
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
DC
Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies
Durham Community Health Centre
Oshawa, ON
- Full-time
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
DC
Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies
Durham Community Health Centre
Whitby, ON
- Full-time
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
DC
Case Worker - HART Hub Full-time Contract - 2 Evening Vacancies
Durham Community Health Centre
Whitby, ON
- Full-time
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
DC
Case Worker - HART Hub Full-time Contract - 2 Evening Vacancies
Durham Community Health Centre
Oshawa, ON
- Full-time
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
DC
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Whitby, ON
- Internship
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
DC
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Oshawa, ON
- Internship
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
DC
Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies
Durham Community Health Centre
Whitby, ON
- Full-time
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
DC
Case Worker - HART Hub - Full-time Contract - 1 Day Vacancy
Durham Community Health Centre
Oshawa, ON
- Full-time
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
DC
Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies
Durham Community Health Centre
Oshawa, ON
- Full-time
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
DC
Case Worker - HART Hub - Full-time Contract - 1 Day Vacancy
Durham Community Health Centre
Whitby, ON
- Full-time
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
DC
Case Worker - HART Hub Full-time Contract - 2 Evening Vacancies
Durham Community Health Centre
Whitby, ON
- Full-time
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…
Added 2 days ago
DC
Case Worker - HART Hub Full-time Contract - 2 Evening Vacancies
Durham Community Health Centre
Oshawa, ON
- Full-time
The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure…

Closed listing

WoodGreen Community Services

Client Support Worker (2026-189-CC)

Toronto, ON, Canada

Part-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Part-time
Closing date: Oct 5, 2026
Experience: 2+ years’ experience supporting older adults with lived experience of homelessness, mental health concerns, and/or substance use.
Working hours: 14 hours/week
Posting language: English
Posted: Aug 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

Competition # 2026-189-CCClient Support Worker (2026-189-CC)Employment Type:Part Time, Bargaining Unit (4 Vacancies)Work Hours:14 hours/week: Sat-Sun: Day Shifts: 7am – 3pm & 8am – 4pmWork Setting:Exclusively onsite – 185 Cummer Avenue, Toronto, ONSalary:External E7: $24.01/hour
Internal E8: $24.50/hourApplication Deadline:October 5, 2026
Program Overview – Cummer Housing Program, Supportive Housing - Community Care Unit
The Supportive housing program provides housing for seniors who have experienced homelessness and may be living with mental health and/or substance use challenges. The program provides onsite psychosocial, primary care supports and services including intensive case management; harm reduction and addiction support; therapeutic and supportive counselling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.

As a Client Support Worker, you will play a vital role in promoting the well-being and independence of program participants. You will work in partnership with clients to support their goals and enhance their quality of life, while fostering and inclusive, supportive, environment.

In this role, you will support clients through activities such as goal setting, care planning, and life skills training. You will also provide assistance with daily living, crisis intervention, harm reduction strategies, and connection to health and social services. Your work will include both one-on-one and group engagement to encourage participation and build community.

What You Will Do

Build positive, respectful relationships with program participants, providing emotional support and encouraging active engagement in program activities.
Deliver one-on-one support aligned with Coordinated Care Plans, assisting with tasks such as form completion and navigating community resources.
Participate in the intake process, including applicant screening, interviews, onboarding, and follow-up for new participants.
Monitor client progress and well-being, contributing to care plan evaluations and recommending adjustments as needed.
Support goal setting and care planning to promote independence and community integration.
Assist with activities of daily living and use tools such as ADL/IADL to assess and support client needs.
Facilitate housing stabilization by helping with applications, monitoring waitlists, and liaising with housing support organizations.
Encourage participation in community activities and identify services that meet individual needs, providing guidance and instruction for successful engagement.
Collaborate with external service providers and community partners to strengthen support networks.
Respond to crises and distress behaviors using de-escalation strategies and trauma-informed approaches, ensuring safety and team communication.
Perform delegated health-related tasks, including medication management under professional guidance.
Arrange and, when necessary, accompany clients to appointments and community activities.
Maintain accurate documentation and case notes in a timely manner.
Uphold health and safety standards, including emergency procedures and fire regulations.
Contribute to program development and evaluation initiatives.

Working Conditions

Work environment may involve exposure to second-hand smoke, odors, pests, and situations where clients use substances or have incontinence issues.
Clients may express distress through language or behavior, including swearing
Ability to lift up to 40 lbs is required.

What You Bring to the Team

Social Service Worker diploma or other related education.
2+ years’ experience supporting older adults with lived experience of homelessness, mental health concerns, and/or substance use.

What Will Set You Apart

Ability to interact effectively with high-risk, marginalized, and vulnerable individuals.
Demonstrated ability and experience dealing with aggressive behaviors and effective de-escalation and boundary-setting skills.
Demonstrated ability in written, oral, and interpersonal communication skills.
Demonstrated ability to work both independently and as part of a team.
Demonstrated ability in conflict resolution and crisis intervention skills.
Demonstrated use of good judgment.
Demonstrated competency with using computers, databases, and web-based applications.
Knowledge of geriatric and aging issues.
Knowledge of harm reduction approach.
Knowledge of Mental Health Act.
Knowledge of community resources and various systems in Toronto.

About employer

More about this job

Responsibilities

Build supportive relationships with participants and provide individualized assistance with care planning, daily living, housing stabilization, community engagement, and access to health and social services. Monitor client well-being, respond to crises using de-escalation and trauma-informed approaches, complete documentation, and collaborate with colleagues and community partners.

Requirements

A Social Service Worker diploma or related education and at least two years of experience supporting older adults affected by homelessness, mental health concerns, or substance use are required. Candidates should be skilled in crisis intervention, de-escalation, communication, teamwork, and working with vulnerable individuals, with knowledge of aging, harm reduction, the Mental Health Act, and Toronto community resources.

Skills

Client Support
Case Management
Care Planning
Activities Of Daily Living
Crisis Intervention
De-escalation
Harm Reduction
Trauma-informed Support
Medication Management
Housing Stabilization
Conflict Resolution
Boundary Setting
Community Resource Navigation
Documentation
Interpersonal Communication
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Supportive Housing
Older Adults
Homelessness
Mental Health
Substance Use
Intensive Case Management
Coordinated Care Plans
Care Planning
Goal Setting
Activities Of Daily Living
Instrumental Activities Of Daily Living
Harm Reduction
Addiction Support
Therapeutic Counselling
Life Skills Development
Housing Stabilization
Crisis Intervention
De-escalation
Trauma-informed Approach
Medication Management
Mental Health Act
Community Resources
Client Intake
Case Notes
Fire Safety
Geriatric Care

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