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Added 1 min ago
CH
Personal Support Worker - Sarnia, ON (North)
Carecor Health Services Ltd.
Sarnia, ON
- Part-time
Carecor Health Services Ltd. (Carecor) is a subsidiary of Bayshore HealthCare, a leading provider of home and community health care services.
Added 1 min ago
Personal Support Worker
Bayshore
Hamilton, ON
Bayshore HealthCare is a leading Canadian provider of home and community health care services and is a privately owned company. Bayshore is honored to showcase its achievement as a Platinum…
Added 16 mins ago
Youth & Family Counsellor I / II - New Horizon Housing
Wood's Homes
Calgary, AB
We're a not-for-profit mental health centre based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their…
Added 16 mins ago
Assistant Housekeeping Manager
Northland Properties
Castlegar, BC
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Added 16 mins ago
Senior Youth & Family Counsellor - Community Psychiatric Unit
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Calgary, AB
We're a not-for-profit mental health centre based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their…
Added 16 mins ago
BA
Medical Social Worker
Barrie Area Native Advisory Circle
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- Full-time
…clients with complex mental, emotional, physical and spiritual health needs, and their families. This includes assessment, therapeutic intervention and discharge planning leading to…
Added 16 mins ago
YT
Shelter Support Worker – Housing Counsellor - WMSH1394
YWCA Toronto
Toronto, ON
- $57,888 CAD / year
- Temporary
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Added 16 mins ago
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Experience in a lead worker or supervisory role assigning and reviewing the work of others or leadership experience which may include the completion of a leadership development program such…
Added 16 mins ago
WG
Registered Nurse
Wesdome Gold Mines
Wawa, ON
- $111,350 to $144,100 CAD / year
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Offer lifestyle-work balance coping skills to enhance worker’s health.
Added 30 mins ago
BH
Personal Care Attendant, Complex Care
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- Part-time
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Added 45 mins ago
A
Personal Support Worker Temp Full Time AgeCare Westbury
AgeCare
Toronto, ON · AgeCare Westbury
- Full-time
The Personal Support Worker (PSW) is responsible for providing care to residents according to their care plans and assisting in the identification of resident needs. The PSW assists in…
Added 45 mins ago
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Personal Support Worker Temp PT Agecare Westbury
AgeCare
Toronto, ON · AgeCare Westbury
- Part-time
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Added 46 mins ago
RV
Addictions Counsellor
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…are committed to our reputation as a model of excellence in health care. We are very proud of our high retention of staff and are continuously grateful for the amazing support of our…
Added 1 hour ago
YO
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- Full-time
…Canada and we have been making a positive difference in our community by providing quality childcare for over 50…
Added 1 hour ago
YO
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Added 1 hour ago
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Added 1 hour ago
AC
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Added 1 hour ago
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Added 1 hour ago
A
Personal Support Worker Temp FT Agecare Westbury
AgeCare
Toronto, ON · AgeCare Westbury
- Full-time
The Personal Support Worker (PSW) is responsible for providing care to residents according to their care plans and assisting in the identification of resident needs. The PSW assists in…
Added 1 hour ago
A
Personal Support Worker Temp. Part-time AgeCare Westbury
AgeCare
Toronto, ON · AgeCare Westbury
- Part-time
The Personal Support Worker (PSW) is responsible for providing care to residents according to their care plans and assisting in the identification of resident needs. The PSW assists in…

WoodGreen Community Services

Client Support Worker (2026-396-CC)

Toronto, ON, Canada

Competition # 2026-396-CCClient Support Worker (2026-396-CC)Employment Type:Part Time, Bargaining Unit Work Hours:14 hours/week: Sat & Sun, 8am-4pmWork Setting:Onsite Required – 540 Cedarvale Avenue, TorontoSalary:E: $22.43/hourApplication Deadline:November 6, 2026, by 11:59 pm The Supportive housing program provides housing for seniors who have experienced homelessness and may be living with mental health and/or substance use challenges. · Part-time

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Job details

Pay: Competition # 2026-396-CCClient Support Worker (2026-396-CC)Employment Type:Part Time, Bargaining Unit Work Hours:14 hours/week: Sat & Sun, 8am-4pmWork Setting:Onsite Required – 540 Cedarvale Avenue, TorontoSalary:E: $22.43/hourApplication Deadline:November 6, 2026, by 11:59 pm The Supportive housing program provides housing for seniors who have experienced homelessness and may be living with mental health and/or substance use challenges.
Job type: Part-time
Apply by: Apr 25, 2027
Experience: 2+ years’ experience supporting older adults with lived experience of homelessness, mental health concerns, and/or substance use.
Working hours: 14 hours/week
Posting language: English
Posted: Oct 23, 2026

Original job description

Competition # 2026-396-CCClient Support Worker (2026-396-CC)Employment Type:Part Time, Bargaining Unit Work Hours:14 hours/week: Sat & Sun, 8am-4pmWork Setting:Onsite Required – 540 Cedarvale Avenue, TorontoSalary:E: $22.43/hourApplication Deadline:November 6, 2026, by 11:59 pm
The Supportive housing program provides housing for seniors who have experienced homelessness and may be living with mental health and/or substance use challenges. The program provides onsite psychosocial, primary care supports and services including intensive case management; harm reduction and addiction support; therapeutic and supportive counselling; 24-hour staffing; assistance with activities of daily living; nursing services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.

As a Client Support Worker, you will play a vital role in promoting the well-being and independence of program participants. You will work in partnership with clients to support their goals and enhance their quality of life, while fostering and inclusive, supportive, environment.

In this role, you will support clients through activities such as goal setting, care planning, and life skills training. You will also provide assistance with daily living, crisis intervention, harm reduction strategies, and connection to health and social services. Your work will include both one-on-one and group engagement to encourage participation and build community.

What You Will Do

Build positive, respectful relationships with program participants, providing emotional support and encouraging active engagement in program activities
Deliver one-on-one support aligned with Coordinated Care Plans, assisting with tasks such as form completion and navigating community resources.
Participate in the intake process, including applicant screening, interviews, onboarding, and follow-up for new participants.
Monitor client progress and well-being, contributing to care plan evaluations and recommending adjustments as needed.
Support goal setting and care planning to promote independence and community integration.
Assist with activities of daily living and use tools such as ADL/IADL to assess and support client needs
Facilitate housing stabilization by helping with applications, monitoring waitlists, and liaising with housing support organizations.
Encourage participation in community activities and identify services that meet individual needs, providing guidance and instruction for successful engagement.
Collaborate with external service providers and community partners to strengthen support networks
Respond to crises and distress behaviors using de-escalation strategies and trauma-informed approaches, ensuring safety and team communication.
Perform delegated health-related tasks, including medication management under professional guidance
Arrange and, when necessary, accompany clients to appointments and community activities.
Maintain accurate documentation and case notes in a timely manner.
Uphold health and safety standards, including emergency procedures and fire regulations.
Contribute to program development and evaluation initiatives.

Working Conditions

Work environment may involve exposure to second-hand smoke, odors, pests, and situations where clients use substances or have incontinence issues.
Clients may express distress through language or behavior, including swearingAbility to lift up to 40 lbs is required.

What You Bring to the Team

Social Service Worker diploma or other related education.
2+ years’ experience supporting older adults with lived experience of homelessness, mental health concerns, and/or substance use.

What Will Set You Apart

Ability to interact effectively with high-risk, marginalized, and vulnerable individuals
Demonstrated ability and experience dealing with aggressive behaviors and effective de-escalation and boundary-setting skills.
Demonstrated ability in written, oral, and interpersonal communication skills.
Demonstrated ability to work both independently and as part of a team.
Demonstrated ability in conflict resolution and crisis intervention skills.
Demonstrated use of good judgment.
Demonstrated competency with using computers, databases, and web-based applications.
Knowle
dge of geriatric and aging issues.
Knowledge of harm reduction approach.
Knowledge of Mental Health Act.Knowledge of community resources and various systems in Toronto.

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More about this job

Responsibilities

Build supportive relationships with older adult participants and provide individualized and group support, including care planning, daily living assistance, housing stabilization, and connections to community services. Monitor client well-being, respond to crises using de-escalation and trauma-informed approaches, coordinate delegated health-related tasks, and maintain accurate documentation.

Requirements

A Social Service Worker diploma or related education and at least two years of experience supporting older adults affected by homelessness, mental health concerns, or substance use are required. The role also calls for effective communication, crisis intervention and de-escalation skills, knowledge of harm reduction and Toronto community resources, and the ability to work independently and collaboratively.

Skills

Client Support
Case Management
Care Planning
Goal Setting
Activities Of Daily Living Support
Harm Reduction
Crisis Intervention
De-escalation
Trauma-informed Support
Conflict Resolution
Medication Management
Housing Stabilization
Community Resource Navigation
Documentation And Case Notes
Interpersonal Communication
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Supportive Housing
Older Adults
Homelessness
Mental Health
Substance Use
Intensive Case Management
Coordinated Care Plans
Harm Reduction
Addiction Support
Supportive Counselling
Activities Of Daily Living
ADL/IADL Assessment
Life Skills Training
Housing Stabilization
Intake And Screening
Crisis Intervention
De-escalation
Trauma-informed Approaches
Medication Management
Community Resources
Care Plan Evaluation
Case Notes
Emergency Procedures
Fire Safety
Mental Health Act
Geriatric Care
Community Integration

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