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WoodGreen Community Services

Personal Support Worker (2026-395-CC)

Toronto, ON, Canada

Salary: $24.37/hour · Full-time

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Job details

Pay: Salary: $24.37/hour
Job type: Full-time
Apply by: Jan 25, 2027
Working hours: 35 hours/week
Posting language: English
Posted: Oct 27, 2026

Original job description

Competition # 2026-395-CC
Employment Type:	Personal Support Worker, Bargaining Unit
Work Hours:	35 hours/week, Mon-Fri, 3pm-11pm (This position includes some weekend shifts each month).
Work Setting:	Onsite Required – 185 Cummer Avenue, Toronto, Ontario
Salary:	$24.37/hour
Application Deadline:	November 4, 2026, by 11:59 pm

Program Overview – Supportive Housing, Community Care
Personal Support Workers (PSWs) play a vital role in supporting individuals who need assistance with daily living activities (ADLs) and instrumental activities of daily living (iADLs). Guided by an established care plan, PSWs provide personalized support that respects each client’s abilities and promotes independence wherever possible.In this role, you will help foster dignity, enhance quality of life, and reduce social isolation for seniors and adults who may have physical, mental, health, or cognitive disabilities. You will work with compassion and cultural sensitivity, ensuring care is inclusive and responsive to the diverse needs of our community, including those who have experienced systemic barriers or marginalization.

What You Will Do

Deliver client-centered, culturally competent personal care that promotes dignity and independence.
Assist with activities of daily living (ADLs) such as feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care.
Support instrumental activities of daily living (iADLs) including light housekeeping, laundry, meal preparation, and bulk shopping.
Provide medication assistance or reminders in line with policy.
Perform delegated tasks (controlled and non-controlled acts) as taught by a Regulated Health Professional and in accordance with policies.
Observe and document changes in clients’ physical, mental, or cognitive health and report unsafe conditions promptly.
Maintain accurate progress notes and communication logs in client files and management software.
Communicate and collaborate with caregivers and stakeholders to ensure preferred approaches to care.
Respond appropriately to changes in behaviour and escalate to management when needed; work with interdisciplinary teams to support clients.
Apply proper food handling, infection prevention, and personal protective equipment practices.
Monitor program supplies and report shortages to the Manager.
Respond appropriately to emergencies following established protocols.
Participate in supervision, training, and team meetings; seek clarification on policies or incidents when required.
Foster teamwork and uphold anti-racism and community development principles within the program.
Maintain ongoing education and training as directed; represent the unit on internal committees when assigned.
Due to WoodGreen's multi-site locations, we reserve the right to relocate the incumbent to another site, in the same position performing the same duties, as may be dictated by program needs. Reasonable notice of such site relocation will be given.

Working Conditions

This position includes some evening, and weekend shifts each month.
Work environment may involve exposure to second-hand smoke, odors, pests, and situations where clients use substances or situations where clients may use substances or experience incontinence.
Clients may express distress through language or behavior, including swearing
Ability to lift up to 40 lbs is required.

What You Bring to the Team

PSW Certification (required).
Commitment to a client-centered, culturally competent approach that ensures high-quality personal care.
Strong understanding of supporting clients with activities of daily living (ADLs) and instrumental activities of daily living (iADLs).
Knowledge of behavioral management techniques and strategies for responsive care.
Familiarity with gerontology issues, as well as health care and social service systems.

What Will Set You Apart

Strong communication skills - verbal, written, listening, and reporting.
Ability to work effectively as part of a collaborative team.
Flexibility and sound judgment in assessing and responding to client needs.
Knowledge of behavioral management techniques and approaches.
Understanding of gerontology issues, health care, and social service systems.
Food safety handling skills (Food Handling Certificate is an asset).
Commitment to maintaining personal and program environment hygiene.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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More about this job

Responsibilities

The Personal Support Worker provides client-centered care by assisting with daily living activities and instrumental tasks to promote independence and dignity. They also monitor client health, document progress, and collaborate with interdisciplinary teams to ensure responsive and safe care.

Requirements

Candidates must hold a valid Personal Support Worker (PSW) certification. The role requires a strong understanding of ADLs, behavioral management techniques, and the ability to lift up to 40 lbs.

Skills

Personal support
Activities of daily living
Instrumental activities of daily living
Behavioral management
Gerontology
Medication assistance
Infection prevention
Food handling
Documentation
Communication
Teamwork
Cultural sensitivity
Patient care
Emergency response

Visa sponsorship

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Keywords

Personal Support Worker
PSW
ADLs
iADLs
Gerontology
Community Care
Supportive Housing
Patient Care
Behavioral Management
Food Handling
Infection Prevention
Documentation
Healthcare
Social Services
Client-centered care
Cultural competence

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