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WoodGreen Community Services

Personal Support Worker (2026-395-CC)

Toronto, ON, Canada

Competition # 2026-395-CCEmployment Type:Personal Support Worker, Bargaining Unit Work Hours:35 hours/week, Mon-Fri, 3pm-11pm (This position includes some weekend shifts each month).Work Setting:Onsite Required – 185 Cummer Avenue, Toronto, OntarioSalary:$24.37/hourApplication Deadline:November 4, 2026, by 11:59 pm · Full-time

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Job details

Pay: Competition # 2026-395-CCEmployment Type:Personal Support Worker, Bargaining Unit Work Hours:35 hours/week, Mon-Fri, 3pm-11pm (This position includes some weekend shifts each month).Work Setting:Onsite Required – 185 Cummer Avenue, Toronto, OntarioSalary:$24.37/hourApplication Deadline:November 4, 2026, by 11:59 pm
Job type: Full-time
Apply by: Apr 25, 2027
Working hours: 35 hours/week
Posting language: English
Posted: Oct 21, 2026

Original job description

Competition # 2026-395-CCEmployment Type:Personal Support Worker, Bargaining Unit Work Hours:35 hours/week, Mon-Fri, 3pm-11pm (This position includes some weekend shifts each month).Work Setting:Onsite Required – 185 Cummer Avenue, Toronto, OntarioSalary:$24.37/hourApplication Deadline:November 4, 2026, by 11:59 pm

Program Overview – Supportive Housing, Community Care
Personal Support Workers (PSWs) play a vital role in supporting individuals who need assistance with daily living activities (ADLs) and instrumental activities of daily living (iADLs). Guided by an established care plan, PSWs provide personalized support that respects each client’s abilities and promotes independence wherever possible.In this role, you will help foster dignity, enhance quality of life, and reduce social isolation for seniors and adults who may have physical, mental, health, or cognitive disabilities. You will work with compassion and cultural sensitivity, ensuring care is inclusive and responsive to the diverse needs of our community, including those who have experienced systemic barriers or marginalization.

What You Will Do

Deliver client-centered, culturally competent personal care that promotes dignity and independence.
Assist with activities of daily living (ADLs) such as feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care.
Support instrumental activities of daily living (iADLs) including light housekeeping, laundry, meal preparation, and bulk shopping.
Provide medication assistance or reminders in line with policy.
Perform delegated tasks (controlled and non-controlled acts) as taught by a Regulated Health Professional and in accordance with policies.
Observe and document changes in clients’ physical, mental, or cognitive health and report unsafe conditions promptly.
Maintain accurate progress notes and communication logs in client files and management software.
Communicate and collaborate with caregivers and stakeholders to ensure preferred approaches to care.
Respond appropriately to changes in behaviour and escalate to management when needed; work with interdisciplinary teams to support clients.
Apply proper food handling, infection prevention, and personal protective equipment practices.
Monitor program supplies and report shortages to the Manager.
Respond appropriately to emergencies following established protocols.
Participate in supervision, training, and team meetings; seek clarification on policies or incidents when required.
Foster teamwork and uphold anti-racism and community development principles within the program.
Maintain ongoing education and training as directed; represent the unit on internal committees when assigned.
Due to WoodGreen's multi-site locations, we reserve the right to relocate the incumbent to another site, in the same position performing the same duties, as may be dictated by program needs. Reasonable notice of such site relocation will be given.

Working Conditions

This position includes some evening, and weekend shifts each month.
Work environment may involve exposure to second-hand smoke, odors, pests, and situations where clients use substances or situations where clients may use substances or experience incontinence.
Clients may express distress through language or behavior, including swearing
Ability to lift up to 40 lbs is required.

What You Bring to the Team

PSW Certification (required).
Commitment to a client-centered, culturally competent approach that ensures high-quality personal care.
Strong understanding of supporting clients with activities of daily living (ADLs) and instrumental activities of daily living (iADLs).
Knowledge of behavioral management techniques and strategies for responsive care.
Familiarity with gerontology issues, as well as health care and social service systems.

What Will Set You Apart

Strong communication skills - verbal, written, listening, and reporting.
Ability to work effectively as part of a collaborative team.
Flexibility and sound judgment in assessing and responding to client needs.
Knowledge of behavioral management techniques and approaches.
Understanding of gerontology issues, health care, and social service systems.
Food safety handling skills (Food Handling Certificate is an asset).
Commitment to maintaining personal and program environment hygiene.

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More about this job

Responsibilities

Provide personalized personal care and daily living support that promotes clients’ dignity, independence, and quality of life. Monitor and document client health, assist with medication and delegated tasks, respond to emergencies, and collaborate with caregivers and interdisciplinary teams.

Requirements

A Personal Support Worker certification is required, along with the ability to provide high-quality, client-centered care and support ADLs and iADLs. The role calls for communication and teamwork skills, sound judgment, knowledge of behavioral management and gerontology, and familiarity with health care and social service systems; a Food Handling Certificate is an asset.

Skills

Personal Care
Activities Of Daily Living
Instrumental Activities Of Daily Living
Client-Centered Care
Culturally Competent Care
Medication Assistance
Behavioral Management
Health Observation And Reporting
Documentation
Communication
Team Collaboration
Infection Prevention
Food Safety
Emergency Response
Light Housekeeping
Meal Preparation

Visa sponsorship

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Keywords

Personal Support Worker
Supportive Housing
Community Care
Activities Of Daily Living
Instrumental Activities Of Daily Living
Personal Care
Client-Centered Care
Culturally Competent Care
Medication Assistance
Delegated Tasks
Controlled Acts
Behavioral Management
Gerontology
Health Care Systems
Social Service Systems
Progress Notes
Communication Logs
Interdisciplinary Teams
Infection Prevention
Personal Protective Equipment
Food Handling
Emergency Response
Anti-Racism
Community Development
Food Handling Certificate

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