Personal Support Worker (2026-395-CC)
- Toronto, ON, Canada
Competition # 2026-395-CCEmployment Type:Personal Support Worker, Bargaining Unit Work Hours:35 hours/week, Mon-Fri, 3pm-11pm (This position includes some weekend shifts each month).Work Setting:Onsite Required – 185 Cummer Avenue, Toronto, OntarioSalary:$24.37/hourApplication Deadline:November 4, 2026, by 11:59 pm · Full-time
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Job details
- Pay
- Competition # 2026-395-CCEmployment Type:Personal Support Worker, Bargaining Unit Work Hours:35 hours/week, Mon-Fri, 3pm-11pm (This position includes some weekend shifts each month).Work Setting:Onsite Required – 185 Cummer Avenue, Toronto, OntarioSalary:$24.37/hourApplication Deadline:November 4, 2026, by 11:59 pm
- Job type
- Full-time
- Apply by
- Working hours
- 35 hours/week
- Posting language
- English
- Posted
Original job description
Program Overview – Supportive Housing, Community Care
Personal Support Workers (PSWs) play a vital role in supporting individuals who need assistance with daily living activities (ADLs) and instrumental activities of daily living (iADLs). Guided by an established care plan, PSWs provide personalized support that respects each client’s abilities and promotes independence wherever possible.In this role, you will help foster dignity, enhance quality of life, and reduce social isolation for seniors and adults who may have physical, mental, health, or cognitive disabilities. You will work with compassion and cultural sensitivity, ensuring care is inclusive and responsive to the diverse needs of our community, including those who have experienced systemic barriers or marginalization.
What You Will Do
- Deliver client-centered, culturally competent personal care that promotes dignity and independence.
- Assist with activities of daily living (ADLs) such as feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care.
- Support instrumental activities of daily living (iADLs) including light housekeeping, laundry, meal preparation, and bulk shopping.
- Provide medication assistance or reminders in line with policy.
- Perform delegated tasks (controlled and non-controlled acts) as taught by a Regulated Health Professional and in accordance with policies.
- Observe and document changes in clients’ physical, mental, or cognitive health and report unsafe conditions promptly.
- Maintain accurate progress notes and communication logs in client files and management software.
- Communicate and collaborate with caregivers and stakeholders to ensure preferred approaches to care.
- Respond appropriately to changes in behaviour and escalate to management when needed; work with interdisciplinary teams to support clients.
- Apply proper food handling, infection prevention, and personal protective equipment practices.
- Monitor program supplies and report shortages to the Manager.
- Respond appropriately to emergencies following established protocols.
- Participate in supervision, training, and team meetings; seek clarification on policies or incidents when required.
- Foster teamwork and uphold anti-racism and community development principles within the program.
- Maintain ongoing education and training as directed; represent the unit on internal committees when assigned.
- Due to WoodGreen's multi-site locations, we reserve the right to relocate the incumbent to another site, in the same position performing the same duties, as may be dictated by program needs. Reasonable notice of such site relocation will be given.
- This position includes some evening, and weekend shifts each month.
- Work environment may involve exposure to second-hand smoke, odors, pests, and situations where clients use substances or situations where clients may use substances or experience incontinence.
- Clients may express distress through language or behavior, including swearing
- Ability to lift up to 40 lbs is required.
- PSW Certification (required).
- Commitment to a client-centered, culturally competent approach that ensures high-quality personal care.
- Strong understanding of supporting clients with activities of daily living (ADLs) and instrumental activities of daily living (iADLs).
- Knowledge of behavioral management techniques and strategies for responsive care.
- Familiarity with gerontology issues, as well as health care and social service systems.
- Strong communication skills - verbal, written, listening, and reporting.
- Ability to work effectively as part of a collaborative team.
- Flexibility and sound judgment in assessing and responding to client needs.
- Knowledge of behavioral management techniques and approaches.
- Understanding of gerontology issues, health care, and social service systems.
- Food safety handling skills (Food Handling Certificate is an asset).
- Commitment to maintaining personal and program environment hygiene.
More about this job
Responsibilities
Provide personalized personal care and daily living support that promotes clients’ dignity, independence, and quality of life. Monitor and document client health, assist with medication and delegated tasks, respond to emergencies, and collaborate with caregivers and interdisciplinary teams.
Requirements
A Personal Support Worker certification is required, along with the ability to provide high-quality, client-centered care and support ADLs and iADLs. The role calls for communication and teamwork skills, sound judgment, knowledge of behavioral management and gerontology, and familiarity with health care and social service systems; a Food Handling Certificate is an asset.
Skills
- Personal Care
- Activities Of Daily Living
- Instrumental Activities Of Daily Living
- Client-Centered Care
- Culturally Competent Care
- Medication Assistance
- Behavioral Management
- Health Observation And Reporting
- Documentation
- Communication
- Team Collaboration
- Infection Prevention
- Food Safety
- Emergency Response
- Light Housekeeping
- Meal Preparation
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Social Services
Keywords
- Personal Support Worker
- Supportive Housing
- Community Care
- Activities Of Daily Living
- Instrumental Activities Of Daily Living
- Personal Care
- Client-Centered Care
- Culturally Competent Care
- Medication Assistance
- Delegated Tasks
- Controlled Acts
- Behavioral Management
- Gerontology
- Health Care Systems
- Social Service Systems
- Progress Notes
- Communication Logs
- Interdisciplinary Teams
- Infection Prevention
- Personal Protective Equipment
- Food Handling
- Emergency Response
- Anti-Racism
- Community Development
- Food Handling Certificate