Inbound Sales Representative (Building Materials)
- Concord, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Minimum of 3 years of experience in sales, specifically selling high-value building materials and finishes.
- Posting language
- English
- Posted
Original job description
Company Overview
At WoodPlank, we’re a fast-growing North American e-commerce brand specializing in premium wood paneling & exterior siding. We serve customers across the U.S. and Canada, with this role supporting our expanding Canadian operations team in Ontario.
We sell direct-to-consumer while also working closely with designers, architects, builders, contractors, and trade professionals across residential and commercial construction.
Why Join WoodPlank?
- Growth Opportunities: We prioritize internal promotions, offering clear pathways for career advancement.
- Innovative Environment: Thrive in a company where your ideas and contributions are valued and can shape our future.
- Collaborative Culture: Be part of a team that encourages collaboration and supports your professional development.
About the Role
We are seeking an experienced Inbound Sales Representative with a background in selling high-value building materials including but not limited to, paneling, siding, cladding, decking, fencing. This individual will be responsible for selling our products to contractors, designers, homeowners, builders, and other trade professionals. The ideal candidate will excel in handling objections and positioning our solutions as the superior choice. They must thrive in a fast-paced, remote working environment and be a self-starter who does not require consistent administration.
Who You’ll Do
- Handle inbound sales inquiries by phone, live chat, email, and text.
- Clearly communicate product value and WoodPlank positioning.
- Manage customer objections with confidence, product knowledge, and persuasive communication.
- Maintain accurate CRM records, follow-up tasks, and a strong pipeline.
- Work with internal teams to support customer satisfaction and timely order fulfillment.
- Meet and exceed sales targets, KPIs, and performance expectations.
- Deliver excellent customer service throughout the full sales process.
Who You Are
- Minimum of 3 years of experience in sales, specifically selling high-value building materials and finishes.
- Proven track record of meeting and exceeding sales targets.
- Excellent communication and interpersonal skills.
- Strong ability to handle objections and position solutions effectively.
- Comfortable working in a fast-paced, remote environment.
- Must be comfortable working on a computer and typing quickly
- Self-starter with the ability to work independently and without micromanagement.
- Proficient in using CRM systems to manage customer information and sales activities.
- Highly organized with strong attention to detail.
- Ability to multitask and prioritize tasks effectively.
What We Offer
- Competitive Compensation: Base salary plus commission structure.
- Career Growth: Opportunities for internal promotion to roles with larger accounts and managerial responsibilities.
How To Apply
Are you ready to take your sales career to the next level? If you’re a driven sales professional with building material experience, we want to hear from you! Please submit your resume and a brief cover letter highlighting your relevant experience.
More about this job
Responsibilities
Handle inbound sales inquiries across phone, live chat, email, and text, communicating product value and addressing customer objections. Maintain CRM records and sales pipelines, coordinate with internal teams to support fulfillment and customer satisfaction, and meet or exceed sales targets.
Requirements
Requires at least three years of sales experience specifically selling high-value building materials or finishes, along with a proven record of meeting or exceeding sales targets. Candidates should have strong communication and objection-handling skills, CRM proficiency, organization, and the ability to work independently in a fast-paced environment.
Skills
- Inbound Sales
- Building Materials Sales
- Objection Handling
- Product Knowledge
- Persuasive Communication
- Customer Service
- CRM Management
- Pipeline Management
- Sales Target Achievement
- Written and Verbal Communication
- Computer Proficiency
- Typing
- Organization
- Attention to Detail
- Multitasking
- Independent Work
Benefits
- Competitive Compensation
- Base Salary Plus Commission
- Career Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Construction
- Manufacturing
Keywords
- Inbound Sales
- Building Materials
- Wood Paneling
- Exterior Siding
- Cladding
- Decking
- Fencing
- Contractors
- Designers
- Architects
- Builders
- Trade Professionals
- Direct-to-Consumer
- Phone Sales
- Live Chat
- Text Messaging
- Objection Handling
- Product Positioning
- CRM Systems
- Sales Pipeline
- Sales Targets
- KPIs
- Order Fulfillment
- Customer Satisfaction
- Remote Work