Customer Service Representative - 2 positions

MacEwen

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Business Location:

Strathroy, Ontario

Category

Position type:

Customer Services

Work Place Location:

In Person

Hours

• Full-Time: 30 to 35 hours per week
• Part-Time: 15 to 20 hours per week Shift: 3:00 PM to 11:00 PM Availability: Weekdays and weekends required
  
  

Apply By

October 15, 2026 at 12:00am

Job Description

Position Summary

Seeking reliable, and customer-focused Customer Service Representatives to join our team. One full-time, and one part-time position available. The successful candidates will provide exceptional customer service while accurately processing transactions and maintaining a clean, safe, and welcoming environment in both the convenience store and gas pump area. Previous retail, customer service, or gas station experience is beneficial.

Key Responsibilities

• Greet customers in a friendly and professional manner.
• Accurately handle cash, debit, credit, and other monetary transactions.
• Process lottery sales and validate lottery tickets.
• Sell age-restricted products, including cigarettes, beer, and wine, in accordance with company policies and legal requirements.
• Authorize fuel purchases and assist customers with pump-related inquiries
• Process purchases for all convenience store merchandise.
• Maintain accurate cash balances and follow cash handling procedures.
• Stock shelves, coolers, and displays as needed.
• Keep the store, washroom facilities, and gas pump area clean, organized, and presentable.
• Monitor store inventory and report low stock levels.
• Follow all safety, security, and loss prevention procedures.
• Provide prompt and courteous assistance to customers and resolve customer concerns professionally.
  
  

Education

Not Applicable

Qualifications

Experience Required

• Previous customer service, retail, or gas station experience is an asset.
• Strong communication and interpersonal skills.
• Ability to handle cash and perform transactions accurately.
• Comfortable working in a fast-paced environment.
• Ability to work independently
• Reliable transportation and dependable attendance.
• Must be able to stand for extended periods and perform light lifting and stocking duties.
• Ability to work evening shifts, weekdays, and weekends.
  
  

How to Apply

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If you need assistance with resume writing or access to computers/internet, please connect with our Community Employment Choices (CEC) office, at 16 B Second Street, in Strathroy, or by phone at 1-888-478-2111 ext. 200. These services are free as CEC is an Employment Ontario Service Provider, a non-profit agency providing free service to job seekers and local employers through Employment Ontario provincially funded programs. Offering employment and training programs in our community since 1994, CEC's mission is to support businesses and job seekers in meeting the labour market needs of Middlesex County with: job training information, career planning, job search support, job placement opportunities and incentives, as well as referrals to community resources.

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