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Added 3 months ago
O
Senior Product Manager - Auth0
Okta
Toronto, ON
- Full-time
We are hiring a Senior Product Manager to join our MFA team who will help secure logins for thousands of customers and millions of people around the world. Auth0 safeguards applications and…
Added 3 months ago
TM
Wireless Store Manager
The Mobile Shop
Ottawa, ON
- Full-time
New Maternity Leave Top‑Up Program: We’re proud to introduce a new benefit designed to support employees during one of life’s most important milestones. Our Maternity Leave Top‑Up Program…
Added 1 month ago
Inside Sales Representative
Excelitas Technologies
Montreal, QC · Ville St-Laurent, Queb
The candidate is to be assigned established customers with <$100K/annual revenue. Seek new prospects and design opportunities, identify which product line is best suited for the opportunity…
Added 2 months ago
M
Sales & Marketing Administrator
Munchkin
Milton, ON
- $22 to $25 CAD / hour
- Full-time
Assist Marketing with communications related to product updates, new releases, and price list updates
Added 3 months ago
GT
Senior Software Developer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
…contribute to best practices and drive continuous improvement across development processes and product…
Added 2 months ago
Lead Product Manager, Inspections
ACV
Toronto, ON
We are looking for a Lead Product Manager with a proven track record of building products end-to-end to own ACV’s vehicle inspection platform. The platform spans a portfolio of products…
Added 3 months ago
F
Senior Director, Pricing
Financeit
Toronto, ON
- $175,000 to $195,000 CAD / year
- Full-time
As a vital leader, you will combine a general manager mindset with conceptual thinking to build pricing engines that dictate our market competitiveness and top- and bottom-line growth.…
Added 3 months ago
EO
Salesforce Commerce Cloud Developer
Eminence Organic Skin Care
Vancouver, BC
- Full-time
…developers and stakeholders to design, develop, and implement new features and functionality for our platform and will ensure that our systems are scalable, secure, and optimized for…
Added 4 months ago
CB
Full time Sales Team Leader-not for students
COBS Bread
Mississauga, ON
- Full-time
…established in 1980 operating as Bakers Delight in Australia and New Zealand, and as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New…
Added 3 months ago
The Shoe Co. - Sales Associate
The Shoe Co.
BC · West Vancouver, British Columbia
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 4 months ago
TS
The Shoe Co. - Supervisor Part-time
The Shoe Co.
Edmonton, AB
- Part-time
As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you…
Added 2 months ago
WI
Technical Success Manager
Work in Ottawa
Ottawa, ON
- Full-time
Led by Invest Ottawa, the city’s lead economic development agency, this initiative works alongside tech companies, recruiters and search firms, and community partners to spotlight the…
Added 6 months ago
T
Staff Product Manager
Twilio
Remote, Canada
- Full-time
- Remote
Join the team as our next Product Manager on Twilio’s Onboarding and Compliance product team.
Added 2 months ago
SA
Product Management Internship (September 2026)
Sanctuary AI
Vancouver, BC
- Internship
Sanctuary, a world leader in building physical AI for general-purpose robots, is looking to hire a Technical Product Management Intern for an eight-month term starting in September 2026.…
Added 2 months ago
Mechanical Engineering Sales
Price Industries Limited
Ottawa, ON
Plan and implement new product introductions to the market.
Added 2 months ago
C
Strategic Supply Chain Sourcing Manager Technology-Senior Vice President
Citi
Mississauga, ON
- Full-time
…negotiate market leading contract and commercial terms for new product acquisitions, develop sourcing strategies, and develop project delivery and execution for assigned…
Added 2 months ago
DB
Seasonal Sales Associate
Deckers Brands
Richmond, BC · UGG McArthurGlen Designer Outlet (Richmond, BC)
- Part-time
…products are stocked and available for customers, and merchandize product in accordance with Visual Merchandising standards. You also maintain a clean and well-organized back-stock area and…
Added 2 months ago
CRM & IC Manager
Sun Pharmaceutical Industries Ltd
Brampton, ON
…Generics (GRx) business to provide CRM oversight and IC plan development and implementation. Additionally, identify potential marketplace opportunities based on CRM analysis and salesforce…
Added 2 months ago
R
Senior Application Security Engineer II
Relay
Remote, Canada
- Full-time
- Remote
…security problems and adapt traditional security solutions to the new AI…
Added 4 months ago
DH
Director of Sales and Marketing
Delta Hotels and Resorts®
Moncton, NB
- Full-time
Location750 Main Street, Moncton, New Brunswick, Canada, E1C 1E6 VIEW ON MAP
Added 3 months ago
BB
Senior Project Manager
Bosch Building Technologies North America
Vancouver, BC
- Full-time
As a Senior Project Manager, you will work closely with multiple teams within Bosch Building Technology as well as clients and subcontractors to scope, plan and build highly complex…
Added 3 months ago
MR
Sales Team Lead
Match Retail
Edmonton, AB
- Full-time
…ensuring the successful execution of the Nespresso Roadshow…
Added 3 months ago
S
Business Development Representative
Speer
Toronto, ON
- $50,000 to $100,000 CAD / year
- Full-time
Learn both sides: inbound and outbound business development, alongside a new marketing manager.
Added 2 months ago
M
Front Desk Manager - Overnight
Marriott
Toronto, ON
- Full-time
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Added 2 months ago
P
Manager, Product Training & Enablement
Prophix
Remote, Canada
- Full-time
- Remote
As the Manager of Product Training & Enablement, you will shape how Prophix's employees and customers learn, designing and delivering product training solutions that build capability and…

Work in Ottawa

Technical Success Manager

Ottawa, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Aug 28, 2026

Original job description

Ottawa’s tech sector is growing, and so are the opportunities! If you’re exploring your next role in tech, Work in Ottawa can help you learn about leading employers and exciting careers in Canada’s capital.

Led by Invest Ottawa, the city’s lead economic development agency, this initiative works alongside tech companies, recruiters and search firms, and community partners to spotlight the incredible innovation happening here and help connect great people with great opportunities.

We are excited to partner with Snyk to attract top talent for a Technical Success Manager (Spanish Speaking).

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities - from code and dependencies to containers and cloud.

Our mission is to empower every developer to innovate securely in the AI era - boosting productivity while reducing business risk. We’re not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.

It’s how we stay driven, supportive, and always one step ahead as AI reshapes our world.

About the Team:

You will join the Technical Success team inside Snyk's Customer Experience organization, reporting into Technical Success leadership. The team owns technical outcomes and adoption across our highest-volume customer segment, running scaled programs, workshops, and digital enablement instead of one-to-one coverage. We work shoulder to shoulder with Sales, Support, Product, and Education so that what we learn from customers actually reaches the people who can act on it.

What You’ll Do:

Own technical success for a large portfolio of customers, running scheduled sessions focused on technical and business outcomes so every account in your book realizes increasing value from Snyk.

Lead one-to-many engagements including technical workshops, office hours, and best-practice webinars that build a strong and self-sufficient user community.

Turn data into action by analyzing customer usage to uncover trends, spot risk early, and trigger targeted programmatic outreach before a problem becomes an escalation.

Drive scalable adoption through programs that get new customers to their first security wins quickly, then keep them progressing toward a mature DevSecOps practice.

Build a library of success: create and curate tutorials, best-practice guides, and videos that let customers self-serve and succeed independently.

Act as the voice of your customer portfolio, synthesizing feedback from hundreds of customers into clear themes that influence the product roadmap.

Partner with Sales, Product, Support, and Education to solve common needs at the segment level rather than account by account.

Coach customers on embedding SAST, SCA, and secrets, container, and IaC scanning into the developer workflows and CI/CD pipelines they already use.

Help customers think through securing AI-generated code and AI-assisted development, an area where most teams are still writing their playbook and genuinely want a guide.

Measure what works by tracking engagement and outcome metrics for your programs, then doubling down on the ones that move adoption.

What you’ll bring:

5+ years in a customer-facing technical role such as customer success, solutions engineering, technical account management, or professional services.

A scalable mindset: proven experience designing and executing one-to-many programs like webinars, email campaigns, digital journeys, or workshops.

Working knowledge of developer tools (for example GitHub, Jira, Jenkins, VS Code) and a real understanding of how code moves from commit to production.

Understanding of Application Security concepts including SAST, DAST, SCA, SBOM, and secrets, container, and IaC scanning.

DevSecOps acumen: hands-on experience with DevOps tooling and a foundational understanding of the DevSecOps lifecycle.

Technical curiosity, including a genuine interest in AI, developer workflows, and Application Security, plus working fluency with AI-assisted tools such as Claude or Gemini.

Effective and influential written and verbal communication, with the range to be credible with developers, security leads, and executive sponsors alike.

Exceptional organization and time management, with the ability to hold competing priorities in a high-volume environment.

Nice to have: a builder's background, whether that is time spent as a developer or hands-on work with coding and agentic AI systems..

Nice to have: hands-on experience with AppSec programs such as threat modeling or vulnerability management, and familiarity with OWASP or NIST frameworks.

Nice to have: scripting experience or a track record of digital program transformation.

Nice to have: relevant security certifications such as CISSP, CISM, or Security+.

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
Health benefits, employee assistance plans, and annual wellness allowance
Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

Work in Ottawa utilizes a secure, closed AI environment for the initial screening of resumes, ensuring your data remains safe while helping us efficiently identify top candidates. We encourage all applicants to apply, even if you do not meet every requirement if you possess relevant skills, enthusiasm and eagerness to grow, we want to hear from you! To enhance your visibility, consider including relevant keywords in your resume.

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More about this job

Responsibilities

You will own technical success for a large portfolio of customers by running scaled programs, workshops, and digital enablement to drive adoption. Additionally, you will act as the voice of the customer to influence the product roadmap while partnering with Sales, Product, and Support teams.

Requirements

Candidates must have 5+ years of experience in a customer-facing technical role and a strong understanding of developer tools and DevSecOps lifecycles. Proficiency in Spanish is required, along with technical expertise in application security concepts and a scalable mindset for one-to-many engagements.

Skills

Customer success
Solutions engineering
Technical account management
Professional services
DevSecOps
Application security
SAST
SCA
Container scanning
IaC scanning
Developer tools
CI/CD pipelines
Technical workshops
Spanish language
Data analysis

Benefits

Flexible working hours
Work-from-home allowances
In-office perks
Time off for learning and self development
Generous vacation
Wellness time off
Paid parental leave
Health benefits
Employee assistance plans
Annual wellness allowance
Life insurance
Disability benefits
Retirement/pension programs
Mobile phone allowance
Education allowance

Visa sponsorship

Not detected in the job text

Keywords

Technical Success Manager
Snyk
DevSecOps
Application Security
SAST
DAST
SCA
SBOM
IaC
CI/CD
GitHub
Jira
Jenkins
VS Code
AI-assisted development
Claude
Gemini
Threat modeling
Vulnerability management
OWASP
NIST
CISSP
CISM
Security+
Customer Experience
Technical workshops
Spanish speaking
Software development
Cloud security
Developer workflows

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