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Added 1 day ago
Security Architect
AfxInfra
Toronto, ON
$100 to $115 CAD / hour
Contract
Design security patterns spanning applications, APIs, cloud, identity, infrastructure and DevSecOps environments.
Cybersecurity - Financial Services (FSO) - Senior Consultant
EY
Edmonton, AB · Vancouver, BC · Toronto, ON · Montreal, QC · AB · Calgary, AB
Application security, API security, DevSecOps, secure software development, cloud security, AI security
Senior Application Security Analyst
Purolator
ON · Mississauga, ON
Act as a trusted security advisor to application owners, architects, and developers
Senior Software Engineer, Security
Super.com
Remote, Canada
Full-time · Remote
Design and evolve our DevSecOps architecture, deciding how security is embedded across the SDLC
Cloud Security Specialist
Medfar
Montreal, QC
Full-time
Drive the integration of DevSecOps practices into the development lifecycle, ensuring continuous security from code to cloud.
Development Team Lead
Lifemark Health Group
Brampton, ON
$100,000 to $120,000 CAD / year
Full-time
…leadership and day-to-day guidance to a team of application developers responsible for developing, modernizing, and supporting critical business applications across Lifemark's national…
Development Team Lead
Lifemark Health Group
Brampton, ON
$100,000 to $120,000 CAD / year
Full-time
…leadership and day-to-day guidance to a team of application developers responsible for developing, modernizing, and supporting critical business applications across Lifemark's national…
Security Architect
Ateko, backed by Bell Canada
Montreal, QC
Contract
Bachelor’s degree in one of the following: Cybersecurity, Computer Science / Software Engineering, Information Technology OR equivalent practical experience (typically 5+ years in security,…
Cybersecurity Technical Lead (ID#5505)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
Contract
Lead the DevSecOps function by establishing secure software delivery standards, integrating security controls into CI/CD pipelines, driving automation of security testing and remediation…
Technical Success Manager
Work in Ottawa
Ottawa, ON
Full-time
Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security…
Technical Success Manager
Work in Ottawa
Ottawa, ON
Full-time
Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security…
Added 43 mins ago
Principal Application Security Specialist
Global Relay
Vancouver, BC
The Principal Application Security Specialist is the most senior individual contributor across Global Relay's Software & Application Security function. Combining deep application security…
Added 1 hour ago
Principal Application Security Specialist
Global Relay
Vancouver, BC
Full-time
The Principal Application Security Specialist is the most senior individual contributor across Global Relay's Software & Application Security function. Combining deep application security…
Principal Software Engineer (Agentic Integration)
Black Duck
Calgary, AB
Full-time
…productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in…
Principal Software Engineer (Agentic Integration)
Black Duck Software, Inc.
Calgary, AB
…productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in…
Cloud Security Risk & Remediation Engineer
Apex Systems
Toronto, ON
$65 to $70 USD / hour
Full-time
5+ years of experience in Cloud Security, Security Engineering, Vulnerability Management, DevSecOps, or Infrastructure Security.
Director, Product Security Architect
Varicent
Toronto, ON
Full-time
We're looking for a highly technical and hands-on Director, Product Security Architect to help shape secure-by-design principles across our SaaS products, cloud platforms, and AI-enabled…
Director, Product Security Architect
Varicent
Toronto, ON
We're looking for a highly technical and hands-on Director, Product Security Architect to help shape secure-by-design principles across our SaaS products, cloud platforms, and AI-enabled…
Software Development Engineer in Test II
LMI Technologies
Burnaby, BC
Full-time
The Automation and Build Developer will be primarily responsible for engineering automation security solutions in our build pipeline while optimizing/supporting our core builds. You will…
Software Development Engineer in Test II
LMI Technologies
Burnaby, BC
$75,200 to $107,160 CAD / year
Full-time
The Automation and Build Developer will be primarily responsible for engineering automation security solutions in our build pipeline while optimizing/supporting our core builds. You will…
Senior Cybersecurity Test Architect (35651)
Myticas Consulting
Ottawa, ON
Contract
Ability to work effectively with technical teams, architects, developers, and security stakeholders.
Consultant/Senior Consultant, Cloud Security
Deloitte
Toronto, ON
Full-time
DevSecOps Platforms and Security Scanning Tools: Experience with tools and platforms that integrate security into the development process, along with expertise in security scanning tools to…
Senior DevSecOps Engineer
Fintel Connect
Vancouver, BC
Full-time
As a Senior DevSecOps Engineer, you will lead the implementation and continuous improvement of cloud security, infrastructure automation, platform reliability, and DevSecOps practices…
SecOps Developer
TextNow, Inc.
Waterloo, ON
Experienced in SecOps & SRE: You have 5+ years of experience in Security Operations, Site Reliability Engineering, or DevSecOps, with a strong understanding of cloud security, system…
Director of Product Security
Motion Recruitment
Toronto, ON
$140,000 to $185,000 USD / year
Full-time
Knowledge of secure development practices, DevSecOps methodologies, and risk-based security decision making

Work in Ottawa

Technical Success Manager

Ottawa, ON, Canada

Job type: Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

You will own technical success for a large portfolio of customers by running scaled programs, workshops, and digital enablement to drive adoption. You will also act as the voice of the customer to influence the product roadmap while partnering with cross-functional teams to solve technical needs.

Requirements

Candidates must have 5+ years of experience in a customer-facing technical role and a strong understanding of developer tools and DevSecOps lifecycles. Proficiency in Application Security concepts and a scalable mindset for one-to-many engagements are essential.

Experience

5 to 10 years

Working hours

40 hours per week

Work arrangement

Hybrid

Days in the office

Skills

Customer success
Solutions engineering
Technical account management
Professional services
DevSecOps
Application security
SAST
DAST
SCA
Container scanning
IaC scanning
Developer tools
CI/CD pipelines
Technical workshops
Webinars
Data analysis

Benefits

Flexible working hours
Work-from-home allowances
In-office perks
Time off for learning and self development
Generous vacation
Wellness time off
Paid parental leave
Health benefits
Employee assistance plans
Annual wellness allowance
Life insurance
Disability benefits
Retirement/pension programs
Mobile phone allowance
Education allowance

Visa sponsorship

Not detected in the job text

Keywords

Technical Success Manager
Snyk
DevSecOps
Application Security
SAST
SCA
DAST
SBOM
IaC
CI/CD
GitHub
Jira
Jenkins
VS Code
AI-assisted development
Claude
Gemini
Customer Experience
Technical workshops
Webinars
Threat modeling
Vulnerability management
OWASP
NIST
CISSP
CISM
Security+
Software development
Cloud security
Container security

Original job description

Ottawa’s tech sector is growing, and so are the opportunities! If you’re exploring your next role in tech, Work in Ottawa can help you learn about leading employers and exciting careers in Canada’s capital.

Led by Invest Ottawa, the city’s lead economic development agency, this initiative works alongside tech companies, recruiters and search firms, and community partners to spotlight the incredible innovation happening here and help connect great people with great opportunities.

We are excited to partner with Snyk to attract top talent for a Technical Success Manager (Spanish Speaking).

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities - from code and dependencies to containers and cloud.

Our mission is to empower every developer to innovate securely in the AI era - boosting productivity while reducing business risk. We’re not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.

It’s how we stay driven, supportive, and always one step ahead as AI reshapes our world.

About the Team:

You will join the Technical Success team inside Snyk's Customer Experience organization, reporting into Technical Success leadership. The team owns technical outcomes and adoption across our highest-volume customer segment, running scaled programs, workshops, and digital enablement instead of one-to-one coverage. We work shoulder to shoulder with Sales, Support, Product, and Education so that what we learn from customers actually reaches the people who can act on it.

What You’ll Do:

Own technical success for a large portfolio of customers, running scheduled sessions focused on technical and business outcomes so every account in your book realizes increasing value from Snyk.

Lead one-to-many engagements including technical workshops, office hours, and best-practice webinars that build a strong and self-sufficient user community.

Turn data into action by analyzing customer usage to uncover trends, spot risk early, and trigger targeted programmatic outreach before a problem becomes an escalation.

Drive scalable adoption through programs that get new customers to their first security wins quickly, then keep them progressing toward a mature DevSecOps practice.

Build a library of success: create and curate tutorials, best-practice guides, and videos that let customers self-serve and succeed independently.

Act as the voice of your customer portfolio, synthesizing feedback from hundreds of customers into clear themes that influence the product roadmap.

Partner with Sales, Product, Support, and Education to solve common needs at the segment level rather than account by account.

Coach customers on embedding SAST, SCA, and secrets, container, and IaC scanning into the developer workflows and CI/CD pipelines they already use.

Help customers think through securing AI-generated code and AI-assisted development, an area where most teams are still writing their playbook and genuinely want a guide.

Measure what works by tracking engagement and outcome metrics for your programs, then doubling down on the ones that move adoption.

What you’ll bring:

5+ years in a customer-facing technical role such as customer success, solutions engineering, technical account management, or professional services.

A scalable mindset: proven experience designing and executing one-to-many programs like webinars, email campaigns, digital journeys, or workshops.

Working knowledge of developer tools (for example GitHub, Jira, Jenkins, VS Code) and a real understanding of how code moves from commit to production.

Understanding of Application Security concepts including SAST, DAST, SCA, SBOM, and secrets, container, and IaC scanning.

DevSecOps acumen: hands-on experience with DevOps tooling and a foundational understanding of the DevSecOps lifecycle.

Technical curiosity, including a genuine interest in AI, developer workflows, and Application Security, plus working fluency with AI-assisted tools such as Claude or Gemini.

Effective and influential written and verbal communication, with the range to be credible with developers, security leads, and executive sponsors alike.

Exceptional organization and time management, with the ability to hold competing priorities in a high-volume environment.

Nice to have: a builder's background, whether that is time spent as a developer or hands-on work with coding and agentic AI systems..

Nice to have: hands-on experience with AppSec programs such as threat modeling or vulnerability management, and familiarity with OWASP or NIST frameworks.

Nice to have: scripting experience or a track record of digital program transformation.

Nice to have: relevant security certifications such as CISSP, CISM, or Security+.

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.
Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
Health benefits, employee assistance plans, and annual wellness allowance
Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

Work in Ottawa utilizes a secure, closed AI environment for the initial screening of resumes, ensuring your data remains safe while helping us efficiently identify top candidates. We encourage all applicants to apply, even if you do not meet every requirement if you possess relevant skills, enthusiasm and eagerness to grow, we want to hear from you! To enhance your visibility, consider including relevant keywords in your resume.

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