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Workforce Development

Supervisor, Distribution & Collection

Lakeshore, ON, Canada

Pay: Salary: Grade 8A, Non Union ($108,430 to $126,817)
Apply by: Sep 26, 2026

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The Supervisor is responsible for the daily operation, maintenance, and regulatory compliance of the municipality's water distribution and wastewater collection subsystems. They provide leadership to staff, manage budgets, and act as the Overall Responsible Operator for the systems.

Requirements

Candidates must hold a three-year Community College Diploma in Civil Engineering Technology and possess current Ontario Class 3 Water Distribution and Class 2 Wastewater Collection Operator’s Certificates. A minimum of 3 to 5 years of supervisory experience and a valid Class G driver’s license are required.

Experience

2 to 5 years

Education

associate degree
professional certificate

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Water distribution
Wastewater collection
Leadership
Project management
Budgeting
Regulatory compliance
Emergency response
Preventative maintenance
SCADA
Customer service
Staff supervision
Technical reporting
Infrastructure management
Occupational health and safety
Civil engineering technology

Visa sponsorship

Not detected in the job text

Keywords

Water Distribution
Wastewater Collection
Safe Drinking Water Act
Occupational Health and Safety Act
DWQMS
SCADA
Wonderware
Infrastructure
Budgeting
Preventative Maintenance
Civil Engineering
MECP
Operator Certification
Leadership
Emergency Planning
Procurement
Tender Specifications
Compliance
Performance Evaluation
Municipal Operations

Original job description

Help Lakeshore build the best team to serve the residents of Lakeshore!

Position: Supervisor – Distribution & Collection

Salary: Grade 8A, Non Union ($108,430 to $126,817)

Reports to: Manager – Water

This position is a new position. The Municipality uses an online questionnaire to screen applications.

Purpose of Position:

Reporting to the Manager – Water and under the overall direction of the Executive Director – Infrastructure Services, the Supervisor – Distribution & Collection is responsible for the operation of Lakeshore’s Water Distribution & Wastewater Collection Subsystems. The Supervisor is responsible for compliance with all regulations under the Safe Drinking Water Act, the Occupational Health and Safety Act and any other governing regulations and legislation, operating policies, procedures, by-laws and principles of Lakeshore The Supervisor is also responsible to manage the maintenance, scheduling and lifecycle renewal requirements of all Water Distribution & Wastewater Collection infrastructure.

The Supervisor will also assist with the operation of the Water Treatment systems as required.

The Supervisor, Act as the Overall Responsible Operator (ORO). For the Distribution & Collection Subsystems in accordance with Ontario Regulations

Accessible 24/7 to offer guidance and direction to operators and response immediately and effectively to emergencies.

Qualifications & Experience:

Three (3) year Community College Diploma in Civil Engineering Technology, or equivalent.
Must have current Ontario Class 3 Water Distribution & Class 2 Wastewater Collection Operator’s Certificates.
Certification for Water Treatment & Wastewater Treatment will be considered an asset.
3 to 5 years of experience in a supervisory position.
Minimum Valid Class G Ontario driver’s license.
Registered with The Ontario Association of Certified Engineering Technicians and Technologists is an asset.

Knowledge & Skills:

Knowledge of Ontario’s Drinking Water Quality Management Standard (DWQMS).
Must be computer literate and knowledgeable in Windows and Microsoft Office environment.
Excellent customer service, organizational and leadership skills to work with both internal and external clients and coworkers.
Familiarity with the Wonder ware suite of SCADA and Historian software
Must be a competent supervisor within the meaning of the Occupational Health and Safety Act.

Major Responsibilities:

Plan, administer, supervise and direct the daily operation of all activities of the Distribution & Collection Subsystems.
Provide positive leadership to Distribution & Collection staff, developing and nurturing a work environment that is inclusive, respectful and motivating.
Act as Overall Responsible Operator for the Water Distribution & Wastewater Collection systems and Provide backup for Water Treatment systems if certifications are appropriate.
Plan, prioritize, assign and monitor the work of all contractors within the subsystem.
Establish and maintain a preventative maintenance program for all Distribution & Collection facilities to ensure the integrity of the facilities.
Maintain all operational records related to drinking water in compliance with provincial legislation and regulations and provide reports as required.
Participate as a member of Lakeshore’s DWQMS team.
Participate in MECP inspections and External DWQMS audits.
Assist in the preparation of tender specifications and documents for municipal contracts in the drinking water system.
Develop emergency plans and procedures including implementation. The Supervisor will be a key part of any emergency response.
Recommend staff training and education those under your supervision including all training requirements for Operator Certification and Occupational Health and Safety.
Monitor the terms and conditions of the respective collective agreements
Manage the on-call roster and monitoring and approval of overtime.
Conduct performance evaluations and administer discipline as required.
Monitor the spending of the operational budget, including procurement, verifying invoices, coding of invoices and assisting with variance reports.
Assist the Manager of Water in the preparation of the divisional budget for operational and capital budget expenditures.
Secondary contact after the on-call operators for security alarm and emergencies including after hours and weekend calls.
Ensures the operation, safety, maintenance and management of all facilities, equipment, vehicles and electronic equipment including phones and computers, related to the operation of all drinking water operations
Other duties as assigned

Decision Making & Judgement:

Work is performed under the general direction of the Manager of Water

Access is available to Municipal policies and procedures, by-laws and regulations as well as other department staff for advice and guidance in the performance of duties.
Establishing priorities of work schedules and identifying the most effective and efficient means of delivering safe drinking water to meet the needs of the municipality within budgeted amounts and approvals.
Supervising the effective and efficient operation of the Division in accordance with established policies, procedures, directives and guidelines.
Assisting in the preparation of operating and capital budgets and the preparation and review of tender documents.
Problem solving, researching and evaluation of information to determine the best course of action within best practices and guidelines and budgeted amounts.

Leadership Level:

Directly supervises the Distribution & Collection staff, and student employees working in the Distribution & Collection subsystems.
Liaise with the Administrative Assistant and Compliance Coordinator to coordinate tasks related to water activities.

Financial Management Level:

Assist in the preparation of a divisional operating and capital budget.
Assist in the preparation and/or review RFPs/RFQs/ tenders.
Review quarterly variance reports and monitor divisional budget lines to ensure expenditures related to operational and capital items is within approved budgets.

Interaction Level:

Excellent interpersonal skills to lead the staff and interact with the Manager, coworkers, contractors and the general public.

Internal:

With the Manager – Water to receive direction and guidance.
With the Distribution & Collection lead hand to provide direction, guidance and leadership.
With the Distribution & Collection Operators to provide direction, guidance and leadership.
With the Administrative Assistants to carry out administrative tasks.
With other Managers, Supervisors and co-workers where duties and responsibilities mutually affect each of the parties

External

With contractors to ensure projects are completed as tendered and timelines and commitments are met.
With associates in other Municipalities to obtain and exchange information.
With the public to answer questions, complaints and concerns about drinking water and to further the public’s knowledge of and confidence in the municipal drinking water system

Working Conditions:

Environment

Works outside with some time in an office environment.
Bending, stooping, climbing, standing for extended periods of time, walking, driving, walking on uneven or slippery surfaces, crouching, lifting
Dexterity to operate office equipment and small tools
May be exposed to noise, dust and environmental conditions of heat and cold
May be subjected to adverse behaviour from the general public and others
May be exposed to hazardous material (asbestos pipe) diseases / illnesses (sewage), Harmful chemical (chlorine)
Some travel may be required.

Control over Work Schedule

40 hours per week scheduled usually between Monday and Friday (07:00-16:00, 1-hour unpaid lunch)
May be required to work varied and irregular hours including evening and weekends
Main contact for after hours and emergency call INS.
Work is subject to deadlines and may be required to work overtime to handle workload.
Lieu time is capped at 40 hours per year

Core Competencies

Problem Solving	Conflict Resolution	Communication
Tact & Discretion	Confidentiality	Prioritization
Team Building	Organizational	Material Resource Management
Customer Services

As an inclusive employer, the Municipality of Lakeshore is committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need. The Municipality is also committed to ensuring that personal information will remain confidential under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

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